Sephora

Lavorare a Sephora: panoramica dell'azienda e recensioni

Sephora
Sephora
3,7
149 recensioni
Valutazioni di Sephora
3,7
Valutazione media di 149 recensioni su Indeed
3,3Equilibrio vita/lavoro
3,3Retribuzione/Benefit
3,0Stabilità e promozioni
3,2Direzione
3,5Cultura aziendale
Sede amministrativa
Paris, France
Dipendenti
Più di 10.000
Fatturato
Da 1 mrd a 5 mrd (USD)
Settore
Retail

Posizioni più comuni presso Sephora

 Stipendio medioFascia di stipendio
3 stipendi indicati
533 €
al mese
200 €-1.000 €
1 stipendio indicato
10,00 €
all'ora
5,00 €-15,00 €
1 stipendio indicato
500 €
al mese
200 €-800 €
1 stipendio indicato
912 €
al mese
400 €-1.400 €
1 stipendio indicato
36.000 €
all'anno
18.000 €-54.000 €
Soddisfazione per lo stipendio
64%
dei dipendenti è soddisfatto della propria paga
Basato su 307 recensioni

Recensioni di Sephora

Posizioni più comuniBeauty ConsultantConsultantProduct ConsultantCashierMakeup ArtistConseiller de Vente (H/F)Sales AssociateOperations ConsultantPackerManagerVendeur (H/F)Operations ManagerCustomer Service RepresentativeMake-up ArtistCashier/SalesSenior Education ConsultantCustomer Service Associate / CashierAddetto/a alla venditaFragrance ConsultantColor SpecialistOperations AssociateWarehouse AssociateStagiaire (H/F)ActorOrder PickerAssistant ManagerCaissier (H/F)Conseiller Beauté (H/F)SpecialistVendeur Conseil (H/F)Store ManagerAssociateOperations LeadStore DirectorWarehouse WorkerCoordinatorManager (H/F)Makeup ConsultantCash ManagerRetail Sales AssociateStudio ManagerConseiller (H/F)EstilistaSeasonal AssociateArtistInventory Control SpecialistLoss Prevention OfficerAnimateur (H/F)Conseiller Clientèle (H/F)Skin SpecialistCommesso/aAuditorGérant (H/F)Sales AssistantSales ConsultantSalesConseiller Commercial (H/F)Forklift OperatorStagistaCo-managerStocking AssociateSenior ArtistChef de Rayon (H/F)Color LeadFacilitatorOperations SupervisorAssistant Store ManagerJefe de tiendaSkincare SpecialistStageVenditoreBeauty advisorCaptainDirecteur de Magasin (H/F)Education LeadEducation ManagerInventory AssociateService CoordinatorSkincare ExpertStockerBusiness Operations ManagerCajero/aCustomer Service Team LeadLeadMarchandiseur (H/F)Operations CoordinatorVendedor/aCast MemberCustomer Service ManagerDepartment ManagerLead CashierMakeup AdvisorOperations AssistantPacker/ShipperSales ManagerSkincare AdvisorSupervisorTeam MemberAgent d'Entretien (H/F)AmbassadorCaixa de LojaCall Center RepresentativeConsultor de VendasMaterial HandlerPromoterResponsable de Magasin (H/F)Sales RepresentativeSalespersonSenior AdvisorAnimateur Commercial (H/F)Cash WrapDependiente/aEsthéticien (H/F)Infirmier de Soins Généraux (H/F)InternInventory ManagerLead Package Recovery AgentMerchandiserReceiverReplenishment AssociateResponsabile di punto venditaSales LeadShift CoordinatorStagiaire Commercial (H/F)Assistant Manager (H/F)Associate ManagerBrand AmbassadorClient ServicesColor ExpertCustomer RepresentativeEquipment OperatorEvent CoordinatorGreeterIntérimaireLaborerMerchandise ManagerReceptionistRecovery SpecialistResponsable de Rayon (H/F)Skincare LeadStage ManagerTeam LeaderVendedor/a de pisoVisual ManagerAdministrative AssistantAdvisorAgent de Sécurité (H/F)Asesor/a de ventasAuxiliar administrativo/aCastCleanerCosmetics ManagerCustomer AssistantData Entry ClerkDirettoreDistributorEducational ConsultantEjecutivo/a de atención a clientesGeneral ManagerHealth Care AdvisorHuman Resources GeneralistHôte (H/F)Lead ConsultantLoss Prevention ManagerLíder/a de operacionesMakeupartistMaquiadoraOvernight AssociateProject ManagerRecoveryRetail Assistant ManagerSecrétaire (H/F)Senior FacilitatorShipping and Receiving ClerkTrainerTruccatriceVendedorVentasΠωλητριαAdjoint (H/F)AdministratorAnalystAnimatorArea ManagerArt DirectorAssemblerAtendenteAyudante de dependiente/aBeauty AdvisorBeauty ExpertBeauty LeaderBeauty consultantBrand ManagerBusiness Analyst (H/F)Cajero/a Reponedor/aCare CoordinatorCashier/StockerCast memberCast member full timeCategory Manager (H/F)Chargé de Communication (H/F)Chef de Projet (H/F)Comptable (H/F)Conselheira de belezaConsultant (H/F)Consultant (m/w/d)ConsultorContractorContrôleur de Gestion (H/F)Corporate TrainerDirectorDock WorkerEducation CoordinatorEmpacador/aGerenteGerente de Prevenção de PerdasGestionnaire Base de Données (H/F)Gestionnaire de Stock (H/F)Guzellik UzmanıIT Project ManagerImpiegato/a CommercialeInventoriste (H/F)Inventory CoordinatorInventory SpecialistLead HandLead Project ManagerLeadershipNetwork Security EngineerOpérateur (H/F)PickerProduct SpecialistProduct TrainerProgram ManagerPromotor/aPréparateur de Commandes (H/F)Purchasing ManagerQuality Assurance EngineerQuality Control InspectorReceiving AssociateReceiving ClerkResponsable d'exploitation (H/F)Responsable de logísticaRetail Customer Service RepresentativeRetail ManagerRunnerSales AdvisorSales ExecutiveSales LeaderSales Operations ManagerSales assistantScannerSecurity SupervisorSephoraService ManagerSkin Care LeadSkincare Expert and Color LeadStock ManagerSupervisor de VendasSystems AdministratorTemporary RecoveryVendeur en Prêt-à-porter (H/F)Αισθητικος0peraio1 anno12 ans24-7 Intouch2nd Line Support EngineerAccount ExecutiveAccount ManagerAddetto/a al repartoAdeccoAdjoint de Magasin (H/F)Adjoint de Rayon (H/F)AdjusterAdministradorAdministrative AnalystAdministrative LeaderAestheticianAgentAgent (H/F)Agent Logistique (H/F)Agent de Réservation (H/F)Agent de Sûreté (H/F)AgenteAgente de AtendimentoAmbassadriceAnalista TributárioAnalista de CréditoAnalista de E-commerceAnalista de LogísticaAnalista de Planejamento FinanceiroAnalista de operacionesAnalytics ManagerAnglais Niveau Bac ProArchitectArtiste PrincipaleAsscociateAssistant Achat (H/F)Assistant EngineerAssistant LeaderAssistant Ressources Humaines (H/F)Assistant Store Manager (H/F)Assistant aux Ventes (H/F)Assistant de Gestion du Personnel (H/F)Assistente de LojaAssistente de VendasAssisting everyAssociate ConsultantAtención al públicoAtendente ComercialAtendimento ao ClienteAudio Visual TechnicianAuxiliar AdministrativoAuxiliar contableAuxiliar de AtendimentoAuxiliar de VendasBEATY ADVISORBSABeauty AdviserBeauty Studio CapianBeauty Studio LeaderBeauty adviseur/ VerkoopmedewerksterBlankBox MakerBusiness AnalystBusiness CoordinatorBusiness Development ExecutiveBusiness ManagerCDD CRIT INTERIM PRESTIGECONSEILLIERE DE VENTE CDDCareer CoachCariste (H/F)Case ManagerCash RepCash Wrap / SkincareCash Wrap LeadCash wrapCash-WrapCashier SupervisorCashwrapCashwrap Cassiere/aCast CashierCast Member2Category ManagerCdd 12 moisCertified Fragrance ExpertCertified Makeup ArtsitCertified Medical AssistantCertified TrainerChargé (H/F)Chargé d'études (H/F)Chargé de Marketing (H/F)Chargé de Merchandising (H/F)Charleville-Mézières, IntérimChaudronnier Aéronautique (H/F)Chef de Produit (H/F)Cherry PickerChiping, packingClerkClient Relations SpecialistClient Services ManagerClient Services SpecialistCollaboratoreColor ConsulatntColour ExpertColour LeadComercialCommerciale settore serviziCommissionerCommunity Manager (H/F)Conseillère & MaquilleuseConseillère beautéConseillère de venteConsejeraConsejera tiempo parcialConsejera y EmbajadoraConselheiraConselheira de BelezaConselheira de belezadaConsellera de bellesaConsulenteConsulting ManagerConsultor Comercial InternoConsultora de BelezaContent ProducerContrat CDDCoordenador de TesourariaCoordenador de TiCoordinateur Logistique (H/F)CosmeticianCosmetologistCounter ManagerCounter ManagerinCrew MemberCustomer Experience VerificationsCustomer ServiceCustomer Service SupervisorCycle CounterDMData ScientistDemand PlannerDemand planner EuropeDependiente/a comercioDermoconsejeraDesignerDeveloperDirecteur (H/F)Directeur Adjoint (H/F)Directeur Administratif Et Financier (H/F)Directeur Régional (H/F)Director of EducationDirector of MarketingDirector of OperationsDirector of TrainingDirector/a financiero/aDirectora regionalDivision ManagerDotcom AssociateDriverDésencombrementEdu expertEdu expert Education AssistantEducation Facilities LeadEducation leadEducational AssistantEmpaquetadora de regalosEmployéeEmpolyeeEntry Level ManagerEstagiário ComercialEstheticianEstoquistaEuropean Catman makeup exclusive brandsEvent ManagerExecutive AssistantExecutivo de VendasExperiencia Laboral - Directora de Depto. MAKEUPFacilities ManagerField Sales RepresentativeField SupervisorFiscalFloor managerFormateur (H/F)Fragance expertFragrance RepresentativeFraud AnalystFraud ManagerFreelance DesignerFreelancerFulfillment AssociateFull-time fragrance expertGarsonGerente GeralGerente de operacionesGestor/a comercialGlobal Project ManagerGrocery AssociateGuest Service AgentGüzellik DanışmanıHelperHoliday staffHuman Resources Business PartnerHôte de caisseIT ManagerIT Systems EngineerIT TechnicianIT specialistImpiegato/aInboundIndependent ContractorInside Sales RepresentativeInstructional DesignerInterimIntérimInventory AuditorJefe de productoJunior Account ExecutiveJuriste en Droit des Sociétés (H/F)Kierownik działu sprzedaży (m/k)Kierownik sklepu (m/k)Konsultant/kaLead AssociateLead SupervisorLead TrainerLeader(seasonal)Leadership Learning and Development FacilitatorLearning and Development ManagerLechanelas DiseñoLider SeniorLighting TechnicianLimpieza y mantenimiento/aLogistic CoordinatorLíder de MundoLíder de kioskoLíder de pop up storeLíder de ÁreaMAKEUP ADVISORMUAMachine OperatorMaganerMaintenance TechnicianMake up ArtistMakeup & Client ExpertMakeup Artistry (Temporary Position)Makeup and Skincare AdvisorMakeup/SkincareManager (m/v)MaquilleuseMaquilleuse ProMaquilleuse professionnel (certifiée)Maquilleuse professionnelleMarketing CoordinatorMarketing InternMarketing ManagerMaterial HandelerMedarbeiderMerchandise CoordinatorMerchandisingMerchandising AssistantMerchandising AssociateMerchantNew Home Sales ConsultantNo work experienceNocibéNutriologo/aOperador de SacOperaio/aOperaio/a 4 livelloOperario/a de limpiezaOperario/a de producciónOperation AssociateOperation SpecialistOperational LeadOperations TechnicianOrder FillerOrientatoreOvernight ManagerOvernight RecoveryOvernight Recovery TeamPDCPallet Jack OperatorPart Time Makeup ArtistPayroll AdministratorPayroll ClerkPerformerPerfume AdvisorPersonal shopperPmoPoste occupé Responsable d'axes/ManageurPreparateur (H/F)Principal Product ManagerProduct Design LeadProduct consultantProductionProduction WorkerProduction worker/aProfesseur en Soutien Scolaire (H/F)Project SupervisorPromotor/a de ventasPréposé au Service à la Clientèle (H/F)Préposé à L'esthétique (H/F)PullerQuality Assurance AnalystQuality Assurance AssistantQuimico/a farmacéutico/aRESPONSABLE DE CORNERRecepcionistaRegional Sales ManagerRelaciones públicasReplishnerReponedor/aResponsable Axe ParfumsResponsable Caisse (H/F)Responsable Communication (H/F)Responsable MissionnéeResponsable Opérationnel (H/F)Responsable ParfumResponsable Qualité (H/F)Responsable Régional (H/F)Responsable de Département (H/F)Responsable de Formation (H/F)Responsable de Magasin Adjoint (H/F)Responsable de l'axe maquillageRetail Retail SupervisorRetail/Color and Skincare ExpertRetoucherRéviseur Comptable (H/F)SECSEM specialistSTORE DIRECTORSales CoordinatorSales MerchandiserSales ProfessionalSales SpecialistSalesmanScanned ProductsSeasonal Recovery TeamSeasonal recoverySeasonal-TemporarySecurity GuardSecurity OfficerSenior AssociateSenior Brand AmbassadorSenior Brand ManagerSenior ConsultantSenior Creative DirectorSenior DesignerSenior EducatorSenior Financial AnalystSenior General Ledger AccountantSenior Quality Assurance ManagerSenior Software ArchitectSenior Software EngineerSenior Systems AnalystSenior Systems ConsultantSenior TechnicianSenior Vice PresidentSenior Web DeveloperSephora CashwrapShift LeaderShift ManagerShipingShipment and recoveryShop AssistantShop SupervisorSkin Care ExpertSkin ExpertSkin care expertSephoraSkin. Haircare. Fragrance LeadSkincare/Color LeadSocial Media ManagerSomebodySpherion TempSpécialiste Couleur-QualitéSpécialiste couleurSpécialiste qualitéStage Humanitaire au Togo (H/F)Stagiair (m/v)Stagiaire Logistique (H/F)Stocker/ReceiverStore directorStore in ChargeSub gerente de tiendaSupervisor/aSupplierSupply Chain Medewerker (m/v)Supply Chain SpecialistSupport AnalystTalent aquisition consultant juniorTechnical ConsultantTechnicianTechnicien de Surface (H/F)Temp. 5am-3Temporary Seasonal CashwrapToo many to listTrade marketing specialistTransportation CoordinatorTéléconseiller (H/F)Vendeuse en cosmétiqueVenteVerkoper (m/v)Victor Hugo à Aurillac, ApprentissageVisual LeadVisual MerchandiserVisual merchandisingVolontario/aWarehouse LeadWarehouse WorkWellness ManagerWest Nyack NY Color LeadWhile Being a Holiday worker at Sephoraagreable experiencebacambio de trabajocashwrapcast memberconsillèer beautéconsillèrecontrollo e antitacchiggiocosmetic skin care expertdipartimento hrleadmaquilleusepart time makeup atristproduct conslutantrecoveryrecovorysadvadsvasvsephoraskincareskincare advisorspecialista settore profumeriaspécialistewerehouseÉtudiant en recherche d'un contratΠωλητρ
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Recensioni complessive su Sephora

1,0
Beauty advisor | Veneto | 14 mar 2022
Una tirannia
Partiamo dal presupposto che è un'azienda che finge di essere all'avanguardia sia sotto il prospetto umano che quello commerciale, vantando di offrire un posto di lavoro DIVERTENTE, CREATIVO ED INCLUSIVO. Inutile dire che tutto ciò esiste solo nella teoria, perché in pratica, una volta dentro, ti basta una settimana per comprendere che in realtà di divertente ed inclusivo c'è un gran poco. L'ambiente è totalmente stressante, il management è di tipo autoritario e per niente aperto al dialogo con i propri dipendenti: se hai il "coraggio" di dare il tuo parere, vieni immediatamente offeso (anche sul personale), deriso ed emarginato (e dal quel momento preso di mira ed additato come incapace). Il problema GROSSO è che nella maggior parte dei casi queste persone sono anche tra le poche intelligenti, da ciò ne deriva che quest'azienda è composta da individui sottomessi che eseguono gli ordini e subiscono vessazioni senza reagire. C'è anche da aggiungere che se mai decideste di lavorare per Sephora, dovrete dimenticarvi dei vostri interessi, dei vostri hobbies e anche dei vostri parenti, fidanzati e amici, in quanto OVVIAMENTE dovrete dedicarvi alla vostra fruttuosa carriera da venditore di profumi (e pensare che c'è chi sceglie di fare il medico, che stupidi!!). Oltretutto, essendo un'azienda incentrata SOLO sul benessere e la soddisfazione del cliente, il dipende ha l'obbligo di sottomersi persino alle richieste (anche assurde) delle persone che si presentano in negozio, di cons
ProBuoni pasto
ControTutto il resto
2,0
Beauty advisor | Lombardia | 6 ott 2019
Non esiste meritocrazia.
Un anno e mezzo durante il quale ho letteralmente buttato il sangue per conseguire vendite di un certo livello, eccellendo nella gestione delle mie mansioni e guadagnando così la fiducia e la stima di colleghe e store managers.. Una stima tale da permettermi di ricoprire il ruolo di floor/referente. Tutto ciò lasciava intendere che avrei avuto la possibilità di rimanere in azienda e continuare il mio percorso di crescita in modo corretto e stimolante.. Invece no. Sono stata sfruttata senza essere mai preparata correttamente durante i corsi che si tengono candenzati in tutto il paese, non sono stata valorizzata e sono stata aggredita verbalmente dal capo area al quale non stavo simpatica fin dall'inizio, perché avevo avuto l'ardire di contraddirlo. E beh... Il cervello in questi ambienti non è richiesto. Dunque al momento di dovermi fare un contratto a tempo indeterminato, mi han lasciato intendere in modo poco occulto, che mi avrebbero accompagnata alla porta senza ringraziare. Inutile dire che ho preferito anticiparli, perchè l'amor proprio va messo prima di tutto! Non siamo macchine sforna soldi..ho assistito a tante ingiustizie e non solo verso la mia persona... Credo che bisognerebbe restare umani anche in questo campo.. Di beauty work resta solo la nomea.
ProBuoni pasto, premi al raggiungimento degli obiettivi
ControMeritocrazia assente, ingiustizie, invidia, orari
5,0
Stagista | Colonnella, Abruzzo | 18 nov 2015
AMBIENTE DI LAVORO BELLISSIMO E STIMOLANTE
ARRIVO IN NEGOZIO ALLE ORE 7:00 SI RICEVE LA MERCE E SI PROCEDE AL CONTEGGIO CASSAFORTE E DELLE CASSE E SI EFFETTUA UN GIRO QUALITA' DI TUTTI I REPARTI CONTROLLANDO CHE TUTTI RISPETTINO LA REGOLA DELLE TRE P : PULITO PIENO E PREZZATO. ALLE 9 SI PROCEDE CON L'APERTURA DEDICANDOSI AI CLIENTI E ACCOMPAGNANDOLI DALL' ACCOGLIENZA FINO ALLA CONCLUSIONE DELLA VENDITA E L'ARRIVO IN CASSA. SI EFFETTUANO OPERAZIONI DI CASSA ACCOMPAGNATE DA UNA OBBLIGATORIA PROPOSTA IN CASSA DI 3 PORDOTTI IN PROMOZIONE E NON. SI CONTROLLANO SEMPRE GLI OBIETTIVI ORARI GIORNALIERI E MENSILI DI OGNI BRAND E CI SI CONCENTRA NELLA VENDITA E PROMOZIONE DEI BRAND CHE SONO IN PERDITA EFFETTUANDO ANCHE TECNICHE DI VENDITA CROSS-SELLING.SI PROCEDE ANCHE ALL'ALLESTIMENTO DEI REPARTI E DELLE TESTATE DI GONDOLA ECC ECC . FINO A CHIUSURA DOVE SI PROCEDE CON LA PULIZIA E FACING DEL LOCALE CHIUSURA CASSE E CASSAFORTE. L'AZIENDA è MOLTO SERIA E PROFESSIONALE CON OBIETTIVI PRECISI CHE DEVONO ESSERE RISPETTATI. I MIEI COLLEGHI DI LAVORO SONO UN TEAM UNITO E DELLE PERSONE SQUISITE CHE MI HANNO SUBITO COINVOLTO E FATTA SENTIRE PARTE DEL GRUPPO.LA PARTE PIU' DIFFICILE DEL MIO LAVORO è STATA IMPARARE A GESTIRE LA CASSA. LA PARTE PIù PIACEVOLE TUTTO IL RESTO SOPRATTUTTO IL RAPPORTO INSTAURATO CON LE MIE CLIENTI.
ProBELLISSIMO AMBIENTE E BELLISSIMO TEAM
ControORARI
5,0
Venditore | Pavone Canavese, Piemonte | 20 feb 2015
ambiente di lavoro stimolante che permette di conoscere prodotti nuovi
la mia giornata di lavoro consisteva nel riordinare il negozio prima dell'apertura cosi da rendere più stimolante il passaggio dei clienti. lavorare in sephora mi ha aiutato molto nei rapporti con il pubblico , ho imparato a riconoscere la tipologia del cliente e a instaurare un certo tipo di rapporto e dialogo con ognuno senza risultare troppo invadente. dovevo seguire la vendita in modo da soddisfare il cliente ma nello stesso tempo soddisfare le esigenze e richieste del negozio. le mie colleghe sono state molto disponibili e mi hanno seguito fino a farmi diventare una buona venditrice. era un lavoro soddisfacente ma allo stesso tempo abbastanza stressante perchè oltre a dover vendere, dovevo anche fare attenzione all'approccio con i clienti in modo da non risultare troppo invadente. la soddisfazione più grande era quella di portare a termine la vendita soddisfando le esigenze del cliente ma allo stesso tempo le nostre .
Probell'ambiente di lavoro, pausa lunga
4,0
Responsabile di punto vendita | Milano, Lombardia | 23 set 2021
Azienda sempre avanti a tutti con tecnologie all avanguardia ambiente stimolante coloratissimo
Una grande scuola molto faticosa ma fondamentale per il proprio futuro in qualsiasi altra azienda. Molto Strutturata una forse l’unica ben strutturata con tutti i vari dipartimenti sempre pronti a supportare i negozi e le risorse. Quando ci lavori ti manca l’aria per il troppo lavoro che ti sembra quasi di non avere una tua vita al di fuori ma che ti manca tanto quando ne uscirai per intraprendere nuove sfide, anche se sai che non vorresti mai più tornare ma porti nel cuore un bagaglio enorme di esperienza emotiva e conoscitiva e tanta competenza. Felice e orgogliosa di averne fatto parte per ben 10 anni.
ProDotazione mensile di prodotti, innumerevoli corsi formativi di brand e di management, innovazione tecnologica ambiente dinamico
ControAnsia stress orari disumani lavoro faticosissimo
2,0
Commesso/a | Novara, Piemonte | 21 lug 2019
Ambiente stimolante ma poca stabilità
Ambiente stimolante, team disponibile. Purtroppo è un'azienda che offre poca stabilità a chi è in cerca di un posto di lavoro duraturo su cui poter fare affidamento. Non sai quale sarà la tua sorte e l’indeterminato è un miraggio (praticamente visto come un “premio” dopo (forse) anni che sei lì sempre che ti rinnovino). Turni che cambiano di giorno in giorno, di settimana in settimana. Pause pranzo decise sul momento dal responsabile magari dopo 6 ore continuative. Paga un po’ bassa ma tutto sommato commisurata alle ore lavorate. Lavori su obbiettivi costanti orari e giornalieri, la pressione è tanta così come il livello di stress considerando anche che sei continuamente “valutata”. Lo consiglio a chi è molto giovane vuole fare esperienza perché ti permette di imparare molto.
ProStimolante, dinamico
ControPoca stabilità, stress
5,0
Truccatrice | Limbiate, Lombardia | 12 feb 2016
ambiente lavorativo, stimolante, interessante e formativo
Appena arrivato al lavoro mi informo sugli obiettivi giornalieri e storici, condivido le informazioni con i colleghi. Controllo i miei marchi in difficoltà, la mia postazione ed inizio con l'accoglienza dei clienti e le prove prodotti. I colleghi fanno altrettanto con me rendendosi collaborativi e molto utili. Il difficile del lavoro e' tenere in equilibrio i "key performance indicators",comunque stimolante in quanto sfida personale e di team, verso il raggiungimento degli obiettivi prefissati dall'azienda. Il bello di questo lavoro è, dopo accurata formazione, saper argomentare prodotti (trucco e trattamento) e il rapporto con i clienti e la loro successiva fidelizzazione.
Proformazione continua, libertà personale
Controdistanza dal posto di lavoro
4,0
Addetto/a alla vendita | Lombardia | 16 mar 2021
Ambiente stimolante
Ho lavorato nell'azienda prima come stagista poi nel periodo natalizio. La mia esperienza è stata molto positiva, al termine mi sembrava di dover lasciare una famiglia. L'ambiente è stimolante e talvolta competitivo, dipende anche dai punti vendita, ma c'è sempre l'appagamento per la propria fatica, e per certe persone anche possibilità di crescita. Lavorare qui sicuramente insegna a farsi le ossa nel settore e da una formazione completa e insegna anche una buona gestione e impostazione del lavoro, il mio punto vendita in particolare era molto ben organizzato nello svolgimento dei compiti quotidiani.
Probuoni pasto, formazioni da parte dei brand
Contropoca possibilità di entrare nell'azienda senza referenze
5,0
Addetto/a alla vendita | Torino, Piemonte | 7 apr 2018
Eccellente
L esperienza più bella e stimolante della mia carriera lavorativa Peccato che anni fa con la testa da ragazzina e la voglia di cambiare non sapendo cosa mi aspettava ho voluto lasciare un posto sicuro indeterminato e licenziarmi ala ricerca di chissà cosa Con il senno di poi non lo rifarei più e se potessi ci tornerei subito Ho iniziato quando ancora nn era sephora ma c era il signor Boidi Fatta la prova in via Roma a Torino mi hanno subito assunta per il punto vendita nel centro commerciale le gru Esperienza bellissima di 7 anni Ora vivo a Napoli e se trovassi di nuovo posto per lavorare con loro ci tornerei subito
ProTutto
ControL unica pecca erano le minacce sui prodotti esclusivi da vendere per forza
5,0
Commesso/a | Monselice, Veneto | 8 mag 2013
ambiente di lavoro stimolante e costruttivo
ho avuto un'esperienza molto costruttiva per la mia formazione professionale e ho avuto modo di apprezzare la mia predisposizione per le vendite e la soddisfazione di saper consigliare il cliente per una scelta d'acquisto ottimale . Mi piace tutto quello che riguarda l'estetica e la cura della persona grazie anche allo studio che ho conseguito come parrucchiera . La parte più difficile credo sia lavorare nei week end perchè il ritmo di lavoro aumento del triplo , ma la soddisfazione di riuscire a seguire con cortesia e disponibilità fino all'ultimo cliente è impagabile
Prol'azienda offre degli sconti alle dipendenti vantaggiosi
5,0
Skincare Expert | Toronto, ON | 18 gen 2014
Amazing and unique approach to customer service with fantastic corporate culture
Sephora is dedicated to excelling, like no other, in customer service. In fact we call our customers "clients". A customer comes in and buys something. A client is someone you build a personal and ongoing relationship with - this is what we want @ Sephora. Like no other cosmetics retailer, Sephora spends enormous amounts of time and money investing in education. We call ourselves "The Beauty Authority" and we back that up by ensuring that our staff have unexcelled product knowledge which is updated with constant training by our education staff as well as by all our brand representatives as well. Sephora has a very clear and unparalleled corporate culture called "The Seven Values". They are the REASON I wanted to work for them. The values guide our every move, every aspect of how we relate to our clients and how we relate to each other. Passion for the Client, Teamwork, Innovation, Initiative, Respect for all ... are some examples. "Respect for ALL" is our over-riding value for every thing we do and who we are. I am at the Canadian Headquarters store. We are expected to lead, innovate and pilot for the rest of the company. We are EXTREMELY busy, having doubled our sales figures in only 3 years. We have risen through the ranks, as a store, to the point where we now rank # 14 in the entire world for sales. We are very HIGH achievers. Every day I meet with our clients and discuss their very individual needs and concerns. I listen acutely and ask carefully
ProAs in the main body of my review. Client survey feedback, bonuses, feeling part of a highly accomplished team.
ControExtremely LOUD music that quite often makes conversation and consultation extraordinarily difficult.
3,0
Beauty Consultant | Virginia | 27 apr 2021
like makeup? work somewhere else
This job feels like riding a seesaw. You experience a lot of ups and downs (usually downs) working here. The company tries to make it seem like they really care about their employees when they really don't. They shackle you down with "golden cuffs." The discount is decent, you get occasional free items called "gratis/training products" (which they are changing to giving less and less), and the hours are flexible... but some of the things you have to deal with working here just aren't worth it. Upper management is/can be very passive aggressive, petty, and pushy. Lower management/"CEL"/key holders tend to abuse the little power they do have when upper management isn't around and tend to take their frustrations out on Beauty Advisors... and the mini managers omg. BAs who have been with the company for a long time like to breathe over newer employees or constantly overstep boundaries acting like they are in a management or leadership positions. It just seems like the company as a whole is missing the mark on who they're hiring to work in their stores. People are constantly not pulling their weight, are straight up lazy, or just disappear for their entire shift... and management doesn't do a thing about it. There is A LOT of favoritism and pettiness that happens on and off the floor. Even in front of clients/customers. Hours and pay is also another negative thing about the company as a whole. You can be hired as a part time employee, work over 40 hours a week, and not re
ProDiscounts, free items, flexible hours
ControSchedules not set, pettiness, favoritism, poor management
1,0
Beauty Consultant | San Francisco, CA | 23 dic 2021
Not what it used to be
I used to enjoy working here, but things have drastically changed over the last few years to where there is absolutely no respect for workers. If you are licensed reading this, don't bother with this company. You are better off waiting tables, bartending, barista etc until you can start at a salon/spa. They hire kids just out of cosmo school to do makeup as no one else will accept the criminally low rate, and then there is no training aside from watching videos. The results are about what you'd expect, and they have pressure to achieve an unrealistic number of services per day (for an inexperienced person) without any support. There is no development. The average time a licensed person stays after onboarding is less than two months. Used to be able to get a raise every year by asking, but no raises have been given since 2019 despite achieving sales more than 2x expected store budget, record online sales, and increased risk due to COVID. And the risk is high. Customers feel free to take their masks off to try on makeup testers, even in mask mandate areas and being told that it isn't allowed at this time. You are expected to be up close to customers for color matching and helping them try things on (eyes/brows/above mask only) despite the high contagiousness of the current strain, and stores are no longer allowed to close if there is a positive case among staff. I also used to feel optimistic about progressing my career here, as there used to be so much put into employee dev
ProFree product monthly, strong LGBT presence
ControLow wages, no development, no opportunity for growth, not valued
2,0
Color Specialist | Atlanta, GA | 30 nov 2014
I expected more from this company
I've always wanted to work at Sephora and was excited when I was hired on as a seasonal member. I frequently shopped at Sephora and I'm even a VIB rouge member so I thought working there would be fun. I was wrong. Because I was at a smaller location they had to cut all of the employees hours so I only got 1 day of training out of the scheduled 4 days. Then the following week I was scheduled my first shift. I had a blast the first day, I loved interacting with customers and playing in makeup and since I am knowledgable about a majority of the brands this job was very easy for me. The downside however was I was just kind of thrown in the situation and I felt that the seasonal employees aren't treated as highly as the permanent employees are. The shifts are only 5-6 hours and you are only scheduled 2-4 times a week. The pay is horrible for what they expect of you. They practically pay you minimum wage. It is not commission based either so it is hard to tell which members are really the sales people and are actually doing the work. Not everyone there is a makeup artist and you have to be certified by Sephoras standards in order to do makeovers on clients. The Coworkers can be fun but also drama filled and catty. They would talk about guests a lot on the headsets which I thought was really unprofessional and rude. The managers are the worst and will micro manage like crazy. They are constantly on the head sets telling you about sales and how we need to push the custome
ProGratis, interacting with clients, benefits
ControInconsistent hours, Pay, Management
2,0
Senior Artist | Windsor, ON | 13 apr 2021
A corporation that is more concerned with making money than the well-being and happiness of it’s employees
Sephora as a company puts on a giant show for those on the outside looking in to appear as a “great place to work”. This is absolutely not the case. There is zero work life balance even though Sephora claims it as one of it’s “values”. Management and head office expects both part time and full time employees to dedicate all their time to the company and to drop everything to work for them. You are constantly given a hard time when you do try to request time off, and questioned if/when you call in sick for a shift. There is never enough people scheduled, so you are almost always doing the job of multiple employees and are overwhelmed on a regular basis. Instead of giving pay increases where they are certainly due, Sephora bribes employees with gratis (free product) and continues to underpay employees for the overwhelming amount of work they do. During situations like a pandemic, they continuously prove that making money is more important than the safety of their employees. There is zero support from management when short staffed and/or when clients verbally abuse employees. Management continuously picks favourites to give hours to, time off to, and gratis to on a regular basis. Policies never apply to all employees, management picks and chooses who the policies apply to instead of applying them to all employees as they should. Management conducts them selves in an incredibly unprofessional manor and regularly both entertain and partake in gossiping about other employees both
ProGratis (free product), good benefits for full time employees, product knowledge/education, small travel opportunities
ControNo work life balance, constant indirect comments from management instead of direct acknowledgement and conversation, favouritism from management, bribery with gratis instead of proper pay increases, doing multiple jobs/tasks outside of pay grade, constant short staffing, no opportunity for advancement, zero discipline of employees not following policy and/or breaking rules, constantly picking up the slack of employees not doing their job, zero management support
4,0
Associate | Brooklyn, NY | 9 feb 2015
Very productive and fast paced environment
A typical day at work consisted of coming in around 5 a.m. once or twice in the week and leaving around 11 a.m. From that time frame, I would unpack incoming shipment with my team members and stock gondolas (makeup displays) and make sure each brand was displayed to perfection. Also, I would get ready to change positions and go on stage (selling floor) as a beauty adviser where I would greet clients that come into my area and make sure they are well taken care of, and eventually lead them to the check out areas after satisfying their needs. Satisfying their needs mainly consisted of recommending products that I like and know for a fact that works, making samples for the clients and/or even express check out using the mobile devise that is only for debit or credit cards. I have learned a lot more things about make-up than I knew. For example, achieving a flawless foundation routine by simply incorporating a luminous primer from any brand and mixing it with your foundation of any kind, to get that fresh awaken dewy look. Management was very friendly and approachable, I enjoyed being in their presence because they really cared about their cast members (employees) and what was going on with them. Most importantly, they stayed on top of your performance and made sure you were giving nothing but your best. My co-workers (cast members) were extremely great! They were always open to my questions and always gave a positive response, as if they were eager to teach a "rookie" a
3,0
Sales Coordinator | Toronto, ON | 15 feb 2018
Used to be a good place to work, until recently
2.5 stars rounded up. I've worked there for quite a while, and I was there for both the previous CEO and the new one. Before, they were really focused on their core values which emphasized work-life balance, teamwork, and expertise. Recently, they've been focused on just making numbers, disregarding the cast members' morale and happiness. In summary: - less gratis; at my location, you'd be lucky to get a couple pieces a week if you're not a lead or specialist/store director. Why aren't the cast members who are actually selling not getting the gratis? Greedy leads and specialists/store directors end up having fat gratis bins. Also, people from head office post their gratis on social media, and they LITERALLY get huge boxes of gratis. Remember that the people on the bottom are the reason why you can keep having your job. - integrity doesn't seem to be a thing anymore. Most of the management team has gotten to where they are by brown nosing and don't put in the time or the hard work. Lots of politics and miscommunication. - lack of education. Before, with the old CEO, they had loads of master classes. Within the past year, barely 5 master classes. How is "expertise" supposed to be a core value when you don't train your cast? You can't replace education and skill honed through practice with OSQ and WECARE (acronyms for a system of steps you take in every consultation that Sephora thinks is a sure fire way of getting people to buy stuff) - no ro
Proevents (espeically from Benefit) brought some semblance of happiness and free lunch
Controno communication, no advancement, abysmal gratis, no humility from management or head office, low pay, no training
2,0
Sales Associate | Mississauga, ON | 24 feb 2020
All the stress with no pay
A typical work day for me includes clocking in, helping clients with makeup recommendations, processing transactions on till, and greeting clients. Over my time at Sephora, I have learned a lot in terms of artistry. From moving to different worlds, I have seen different aspects of how a business is ran. The workplace culture is not good at my Sephora location. The management team constantly uses tactics of favouritism to run their store. In addition, there is a huge lack of support from management in day-to-day life at Sephora. Many days they would be spent in "meetings" (these were about weekly, and consist of talking badly about cast) where no leadership is available on the sales floor, and when we would need assistance, they would be visibly angry that we bothered them. Recently, there has been a huge cut in hours at Sephora. Full-timers (non-salary) have had their shifts cut from 5 a week to 4 or sometimes 3, and part-timers are expected to be able to pay their bills off of 5-10 hours a week. People who have gotten second jobs to supplement their pay and make ends meet have been met with disapproval from management. Even though people's second jobs collaborate with Sephora's schedule and work around these hours, there was a lot of talk about "loyalty" within the company and management would use a lot of "we have invested in you and now you've done this"; by investing in you, they mean sending you to mandatory programs and classes that you need in order to work
5,0
Instructional Designer | Alberta | 21 lug 2021
Best company I have ever worked for
Sephora has allowed me to express who I am in full capacity. They have invested in me and ignited my passions consistently. I have been with the company for almost 10 years now and I have grown both personally and professionally as a part of Sephora. As far as what my day to day work looks like it has evolved over the years as I have navigated through in store advisor roles, entry level and senior leadership roles to FSC roles(Head office). I now work remotely from home 90% of the time. I have learned how to adjust my leadership style to different personalities and skillsets. I have expanded my business acumen, presentation and technology skills. I have been pushed out of my comfort zone in a supportive way. My managers have always been my biggest cheerleaders. I have always felt supported and confident in navigating through change and obstacles with them. Celebration has been a huge part of my Sephora journey as well as feedback and coaching. My managers always are sure to recognize my successes small or big and also in the moment share feedback and guidance on how to grow through learnings along the way. Culture is the biggest part of why I love this company. I have worked for other companies where the values are displayed on posters but not lived by the company. The values Sephora has are truly engraved into everything that they do, down to the way they treat there people and the business decisions that they have made. They also align with my personal values which is
Propeople, culture, leadership, fun, growth
Controfast paced, change is constant
2,0
Cashier | San Francisco, CA | 29 lug 2015
Great learning experience; needs improvement
As a seasonal a couple months back, I was excited and aspired to learn as much as I could and grow within Sephora in the short amount of time I was employed there. It was a great learning experience to go through their training and do their best to always show passion and love for Sephora, their products, and exude that with our clients; I also learned a lot about myself that I never knew existed in me. I will give Sephora's training program huge credit for that, and I thank them for it. Respect for each other is one of the biggest alleged values in the company culture. Being a fellow cast member of the Sephora team, I was excited and passionate about expressing Sephora's essential values they taught us in our training. There were a couple of coworkers in leadership that made me feel welcomed; they were so nurturing, and I'm genuinely, deeply grateful for their particular, individual contributions and personal guidance to my ambitions and aspirations with my experience to work for Sephora. What a beautiful experience to meet so many fellow co-workers from all different walks of life! That's what I'll miss most about Sephora: the camaraderie with fellow cast members, and the teamwork that was evident in the work atmosphere. There was a time, however, where I got the impression from certain leadership members that didn't exude a particular value of Sephora's that they regularly remind us of, based on their nonverbal cues and certain ways of addressing us when we expressed our c
ProGreat learning environment and growth opportunities, IF you survive within that company; bonuses
ControOverhiring; not enough hours, so no benefits; communication of termination

Domande e risposte su Sephora

Consigliate di consegnare il curriculum direttamente in negozio o online ?
Domandato in data 16 giu 2018
Le consiglio di spedirlo online
Risposto in data 7 set 2020
Tutte e due
Risposto in data 10 feb 2020
Quali sono gli orari di lavoro in Sephora?
Domandato in data 11 gen 2018
Sono ottimi solo per la direttrice ed i suoi seguaci.Se ti va bene una volta a settimana non fai una chiusura!!!
Risposto in data 8 nov 2019
Dipende dal tipo di contratto... esistono vari tipi di part-time tipo 20/30 ore (+ straordinari pagati) . Oppure full time 40 ore settimanali. Lo stage 40 h settimanali
Risposto in data 9 giu 2018
Da quante ore è composta in media una giornata lavorativa presso Sephora?
Domandato in data 22 dic 2017
Dalle 6,5h alle 8 ore pause escluse ovviamente
Risposto in data 23 lug 2020
In media e composta da 8 ore giornaliere
Risposto in data 11 gen 2018
Come descriveresti ambiente lavorativo e cultura aziendale di Sephora?
Domandato in data 24 gen 2022
Bellissimo
Risposto in data 12 mar 2022
non sempre l ambiente lavorativo corrisponde alla politica aziendale
Risposto in data 24 gen 2022
Su turnazione è prevista anche la domenica di riposo?
Domandato in data 20 mar 2021
Dovrebbe, ma non sempre è garantita.
Risposto in data 15 set 2022
No, non si ha rotazione, casuale
Risposto in data 24 feb 2022