Travel Designer – Campania Specialist
Independent Consultant Opportunity (Freelance / Self-Employed)
Requirements:
- Self-employed professional with a valid VAT registration (or equivalent tax registration in their country of residence).
- Strong professional skills relevant to the role.
- Ability to work independently and collaborate effectively with the team.
Start Date:
If you are interested, we would be happy to hear from you. Please send us your CV along with a brief introduction outlining your experience and availability.
Southern Visions
Southern Visions is looking for a talented, highly organized and detail-oriented Travel Designer & Booking Specialist with a strong focus on Campania to join our team.
The role is dedicated to the creation, pricing and booking of tailor-made itineraries for luxury, experiential travel in Southern Italy, with a particular emphasis on Campania, including Naples, the Amalfi Coast, Capri, Ischia, Sorrento, Pompeii, Herculaneum and the wider region.
The ideal candidate has excellent destination knowledge, strong written and spoken English, a refined understanding of high-end travel, and the ability to design, quote and book seamless itineraries for an international luxury clientele.
Our clients are mainly English-speaking travelers from North America, Australia and other key long-haul markets, often booking through luxury travel advisors, partner agencies and international DMCs.
Principal Responsibilities
The Travel Designer & Booking Specialist will be responsible for the creation and management of bespoke travel proposals, with a strong focus on Campania and, when required, other Southern Italian destinations covered by Southern Visions.
The role will include:
- Designing tailor-made itineraries for luxury, experiential travel in Campania and Southern Italy;
- Creating travel proposals involving accommodation, private experiences, transfers, guides, restaurants, boats, special access arrangements and other destination services;
- Using the company’s management software to build itineraries and organize trip content;
- Preparing Excel pricing for individual trips, including application of margins, exchange rates and agency commissions;
- Managing detailed, professional and efficient correspondence by email and phone with travel agents, direct clients and partner DMCs;
- Proactively following up on dormant enquiries through the company CRM;
- Liaising with hotels, local suppliers and internal teams to check availability, feasibility and pricing;
- Supporting the development of Campania as a strategic destination within the Southern Visions portfolio.
The role will also include direct responsibility for the booking and confirmation of the services included in the itineraries.
The Booking Specialist side of the role will include:
- Booking and confirming hotels, guides, transfers, experiences, restaurants, boats and any other services included in confirmed itineraries;
- Liaising with suppliers to request availability, options, rates, cancellation policies and payment terms;
- Managing supplier confirmations and keeping all booking information accurate and up to date in the company systems;
- Coordinating booking deadlines, option dates, deposits, balances and cancellation terms in collaboration with the Admin Department;
- Ensuring that all confirmed services match the itinerary sold to the client and the expectations communicated to the agent;
- Flagging discrepancies, missing information, logistical issues or supplier risks in a timely and proactive way;
- Updating the Operations team with all relevant confirmed details needed for the smooth execution of the trip;
- Supporting the preparation of final travel documents, service confirmations and client-facing materials;
- Maintaining clear, professional and timely communication with suppliers before and after confirmation.
Secondary Responsibilities
- Supporting the management of client feedback after travel;
- Contributing to the creation of new experiences and product development in Campania;
- Identifying new hotels, guides, restaurants, local experts and experience providers suitable for a high-end international clientele;
- Supporting supplier relationship management and quality control;
- Participating, when required, in destination inspections, site visits and product research.
Required Skills and Experience
· Strong knowledge of Campania, including geography, logistics, hotels, restaurants, cultural sites, coastal destinations and key players in the high-end travel industry;
· Previous experience in luxury travel design, incoming tourism, DMC operations, high-end hospitality or tailor-made travel planning;
· Fluency in both written and spoken English, minimum C1 level;
· Excellent written communication skills, with the ability to correspond professionally and warmly with luxury travel advisors and demanding international clients;
· Strong command of Microsoft Office, especially Excel, Word and PowerPoint;
· Excellent organizational skills and attention to detail;
· Strong commercial awareness, including the ability to work with pricing, margins, commissions and supplier costs;
· Problem-solving mindset and proactive attitude;
· Ability to work efficiently under pressure, especially during peak season;
· Excellent time management and ability to manage several enquiries and confirmed trips at the same time;
· Ability to work independently in a remote environment while staying closely aligned with the wider team.
Preferred Skills
· Existing network of suppliers, guides, hotels, restaurants or experience providers in Campania;
· Knowledge of Puglia, Basilicata or other Southern Italian regions;
· Experience working with North American and Australian luxury travel advisors;
· Familiarity with CRM systems and itinerary-building software;
· Additional languages are considered a plus.
Working Arrangement
The best candidate might win the benefit of a full remote position under ideal circumstances.
However, an initial training period will take place at Southern Visions’ headquarters in Polignano a Mare, Puglia. The expected duration of the training period is approximately 1 to 2 months, depending on several factors including the candidate’s previous experience, destination knowledge, familiarity with our systems, onboarding progress and operational requirements. After the initial training period, the role will be carried out remotely, with regular communication with the Travel Design, Operations, Booking and Admin teams.
Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken in the appropriate year.
The candidate may occasionally be required to travel to Polignano a Mare, Campania or other destinations for team meetings, inspections, supplier meetings, training or operational needs.
Applications will be collected throughout July, and interviews will be scheduled during the last week of the month.
Contratto di lavoro: Tempo determinato
Retribuzione: €1.600,00 - €1.700,00 al mese
Istruzione:
- Laurea triennale (Preferenziale)
Esperienza:
- Travel Designer: 1 anno (Preferenziale)
Lingua:
Sede di lavoro: Di persona
