20 annunci per il ruolo di smart working - quattro castella, emi (recruiting in corso)

IT Technician
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- Remoto
- Microsoft Excel
- Inglese
- Windows
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INTERN - Production Planning
Chiesi Farmaceutici —Parma, Emilia-Romagna
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CONTROLLO DI GESTIONE DI SEDE
STEF —Parma, Emilia-Romagna
- 35.000 € - 45.000 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
- Assicurazione sanitaria
- Assicurazione sulla vita
6 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: quattro castella, emi

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IT Technician

Ingersoll Rand -
Parma, Emilia-Romagna

Candidati adesso

Dettagli della posizione

26.400 € - 46.690 € all'anno
13 giorni fa

Benefit

Mensa aziendale

Qualifiche

Microsoft Excel
LAN
Inglese
Windows
Supporto tecnico
Supporto IT
Produzione
Leadership
Intune

Descrizione completa della posizione

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job title: IT Field Service Technician Level 2

Location: Ingersoll Rand Parma, Italy site

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Summery:

The IT Field Service Technician Level 2 is responsible for providing advanced technical support for the IT infrastructure and end-user computing environment at Ingersoll Rand locations across Italy, ensuring service continuity at the Parma site and through on-site support at other Italian locations.

Responsibilities:

Provide 2nd-level on-site and remote IT support for end users
Log and manage incidents and requests via the ServiceNow ticketing system
Troubleshoot and resolve hardware, software, and network issues
Support global infrastructure teams (Server, Network, Security) with local hands-on activities
Manage end-user devices and asset lifecycle (deployment, refresh, decommissioning)
Participate in local, regional, and global IT projects (e.g., M&A, upgrades, deployments)
Ensure compliance with global IT standards, processes, and security requirements
Identify and drive continuous improvement opportunities in IT service delivery

Key Competencies:

3–6 years of experience in a similar IT support or field service role
Strong troubleshooting skills across desktop, applications, and basic networking
Solid knowledge of:
- Windows 10/11
- Microsoft 365 / Teams
- Active Directory
- Basic networking (LAN/WAN, TCP/IP)

Strong customer focus and problem-solving mindset
Ability to work both independently and within a global team
Good English communication skills (written and verbal)

Preferences:

Exposure to Intune, Autopilot, SCCM, or endpoint management tools
Familiarity with network infrastructure components (switches, wireless networks, basic configuration, cabling)
Experience supporting manufacturing or industrial environments
Familiarity with global IT service delivery models
Experience participating in IT projects such as M&A integrations, infrastructure upgrades, or security initiatives

Travel & Work Arrangements/Requirements

The technician will be based in the Parma office
Required to provide support to other Ingersoll Rand sites across Italy
Regular travel between Italian sites is expected to ensure on-site support and service continuity
Occasional travel within EMEA may be required

Base Salary Range

26.400 – 46.690 €
Collective Bargaining Agreement: CCNL Metalmeccanici

What we Offer

International and dynamic work environment
Specific Smart Working Policy
Continuous training and access to learning through LinkedIn Learning
Corporate welfare and comprehensive benefits programs
Local productivity bonus
Company Share Options
Internal canteen

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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