11 annunci per il ruolo di remoto - cairo montenotte, lig (recruiting in corso)

Customer Support Specialist - Temporary
Donorbox —Provincia di Savona, Liguria
- Remoto
- Inglese
- Competenze analitiche
Candidatura rapida
Data Analysis Teaching Experts
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Spagnolo
- Microsoft Excel
- Inglese
Candidatura rapida
Automation QA Teaching Experts (Python)
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Microsoft Office
- SQL
- API
Candidatura rapida
Data Science Teaching Experts
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Spagnolo
- Inglese
- Machine learning
Candidatura rapida
Performance Strategist (Demand Gen) (Performance Marketing) (El Salvador)
Thrive Digital —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Microsoft Excel
- Competenze analitiche
Candidatura rapida
1 giorno
AI Automation Teaching Experts
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Capacità di presentazione
Candidatura rapida
AI Software Engineering Teaching Experts
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
- Microsoft Office
- JavaScript
- HTML
Candidatura rapida
Senior IT/GRC SOC 2 Auditor - LATAM
Insight Assurance —Provincia di Savona, Liguria
- Remoto
- Gestionale
- Inglese
- AWS
Asesor Senior de Ventas Educativas LATAM
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
Candidatura rapida
Consultor Senior de Ventas Educativas
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
Candidatura rapida
Asesor Educativo
TripleTen —Provincia di Savona, Liguria
- Tempo pieno
- Remoto
Candidatura rapida

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Data Analysis Teaching Experts
TripleTen —Provincia di Savona, Liguria
This is a full-time teaching role with an expectation of 40 hours per week. We are continuously looking for experienced Data Analysis professionals who want to…
Candidatura rapida

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Customer Support Specialist - Temporary

Donorbox
Provincia di Savona, Liguria

Candidatura rapida

Dettagli della posizione

Qualifiche

Inglese
Competenze analitiche
Zendesk
SaaS

Descrizione completa della posizione

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations.

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.

Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We're proud of what we do, and our product reflects it!

The Role

We're looking for someone passionate about stellar customer support to join our Customer Success and Intelligence (CSI) team! Our product is web-based and technical in nature, so our ideal candidate must be skilled enough to tackle complex queries about Donorbox and help customers solve any technical issues. The Customer Support Specialist will play a key role in maintaining our excellent company reputation for supporting and responding to customer needs.

Responsibilities

Respond to e-mail support tickets promptly, providing support and information as required
Investigate issues and assist the Support Development team in identifying bugs
Handle complex technical issues and maintain an accurate understanding of those issues
Assist in updating our knowledge base in Zendesk as needed
Provide product usage guidance and best practices to customers
Monitor customer feedback and suggest improvements to enhance the customer experience

Qualifications & Experience

Experience with support ticketing software (Zendesk preferred)
Excellent analytical and problem-solving skills
Ability to explain complex ideas in a concise and simple way
Excellent written and verbal English communication skills
SaaS experience

Details

Fully remote based in Latin America (El Salvador, Mexico, Brazil, and Colombia)
Salary: $923.09 bi-weekly

The Application Process

We have 6 stages:

Apply here and fill out our questions to tell us about you!

Prescreen Call with the Talent Team

Interview with Hiring Manager

Assignment

Panel/Final Interview

Background & Reference Checks

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

Candidatura rapida

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remoto offerte - cairo montenotte, lig

Customer Support Specialist - Temporary

Data Analysis Teaching Experts

Automation QA Teaching Experts (Python)

Data Science Teaching Experts

Performance Strategist (Demand Gen) (Performance Marketing) (El Salvador)

AI Automation Teaching Experts

AI Software Engineering Teaching Experts

Senior IT/GRC SOC 2 Auditor - LATAM

Asesor Senior de Ventas Educativas LATAM

Consultor Senior de Ventas Educativas

Asesor Educativo

More jobs to discover

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di remoto nella seguente località: cairo montenotte, lig

About Donorbox

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Qualifications & Experience

Details

The Application Process

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