20 annunci per il ruolo di customer support technician - lombardia (recruiting in corso)

Service Coordinator Italy & Med
Sandvik —Milano, Lombardia
- Da 39.000 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Inglese
- Miglioramento continuo
12 giorni
Process Technician
Parker Hannifin Corporation —Monzambano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5 giorni
HVACR Service Operation Team Leader
Johnson Controls —Cinisello Balsamo, Lombardia
- 45.000 € - 61.800 € all'anno
- Tempo pieno
- Microsoft Excel
- Vendite
- Ingegneria
Equipment Service Coordinator - Italy
Ecolab Inc. —Vimercate, Lombardia
- 49.100 € - 73.500 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Logistics Specialist- People with Disability (PWD)
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- Tempo pieno
- Controllo dell'inventario
- Inglese
- AWS
Jr. Field Service Specialist
CBC (Europe) —Varedo, Lombardia
- 25.000 € - 30.000 € all'anno
- Inglese
- Convenzioni aziendali
Field Service Engineering (m/f/d)
Hitachi —Lodi, Lombardia
- Da 44.800 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Maturità
Electromechanical Design Engineer
Schneider Electric —Stezzano, Lombardia
- Tempo pieno
- CAD
- Inglese
- Laurea magistrale
Graduate Automation Engineer Apprenticeship Program
Amazon Italia Logistica S.R.L. —Cividate al Piano, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Gestionale
Maintenance Manager
Morgan Advanced Materials —Casalpusterlengo, Lombardia
- Tempo pieno
- Inglese
- Laurea magistrale
- Maturità
PMO Analyst Intership (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Microsoft Excel
- Oracle
- Gestionale
5 giorni
Field Service Technician
KNAPP Italia S.R.L. —Agrate Brianza, Lombardia
- 32.000 € - 42.000 € all'anno
- Tempo pieno
- Manutenzione
- Inglese
- Maturità
Field Service Technician
Water Technologies —Sannazzaro de' Burgondi, Lombardia
- Tempo pieno
- Remoto
- Maturità
- PLC
Candidatura rapida
Field Service Engineer m/f/d
Honeywell —Milano, Lombardia
- Da 59.300 € all'anno
- Tempo pieno
- Inglese
- PLC
- Negoziazione
Tecnico di Assistenza Batterie e Sistemi BESS, Battery & BESS Service Technician
YES-EU —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
Candidatura rapida
6 giorni
Data Center Engineering Operations Chief Engineer, DCEO
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Senior Data Center Technician
Microsoft —Milano, Lombardia
- 39.700 € - 57.700 € all'anno
- Tempo pieno
Mechanical Laboratory Intern
UL Solutions —Cabiate, Lombardia
- 600 € al mese
- Inglese
- Tirocinio formativo/stage
NRS Project Technician (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Maturità
- IT
Data Center IT Technician
Amazon Data Services Italy S.R.L. —Rho, Lombardia
- 30.100 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Maturità
- AWS
7 giorni

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Service Coordinator Italy & Med

Sandvik -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno
Da 39.000 € all'anno
12 giorni fa

Qualifiche

Vendite
Ingegneria meccanica
Inglese
Miglioramento continuo
Gestione del business
Italiano

Descrizione completa della posizione

Sandvik is looking for a Service Coordinator with a Mechanical Engineering background to join our Service team. In this role, you will support operational activities related to technical assistance and Parts & Services, acting as a key connection between field technicians, customers, and internal functions

The role includes a structured development path, with progressive acquisition of technical skills that will eventually enable the candidate to provide remote technical support and contribute more actively to service sales activities.

Main Responsibilities

Service Operations & Customer Interaction

Plan and coordinate the schedule of service technicians, ensuring efficient and timely interventions.
Manage operational contacts with customers, ensuring clear, professional, and solution-oriented communication.
Collect, record, and prioritize service requests, working closely with technicians and the sales team.
Support reporting activities and the monitoring of service KPIs.

Parts & Services Sales Support

Promote a proactive approach to selling service solutions, in line with Sandvik’s strategy.
Actively support the preparation of service and spare parts quotations (component identification, service packages, contracts).
Contribute to the development of value-added service sales opportunities, starting from customers’ operational needs.
Collaborate with the sales team by providing technical sales support.

Technical Development & Advanced Support

Gradually acquire knowledge of Sandvik products, applications, and processes.
Support the analysis of technical issues reported by customers.
Provide, over time, remote technical assistance, contributing to customers’ operational continuity.
Participate in continuous improvement initiatives in service and customer experience.
Act as the primary point of contact with production, suppliers, and logistics.

Requirements

Degree in Mechanical Engineering or equivalent qualification.
2–3 years of experience in technical, service, or sales support roles.
Good ability to understand technical documentation (manuals, electrical and hydraulic diagrams, and mechanical part drawings).
Interest in technical support and customer business management.
Familiarity with digital tools and IT systems (CRM is a plus).
Experience in the mining or technical equipment sector is considered a plus.

Key Sandvik Competencies

Strong customer focus and value-oriented mindset.
Teamwork in a multidisciplinary and international environment.
Ability to take ownership of results, working autonomously and reliably.
Willingness to learn and continuously improve.
Organizational, planning, and prioritization skills.

Languages

Italian: fluent
English: fluent (written and spoken)

What We Offer

Opportunity to join an international industrial group focused on innovation and sustainability.
Structured technical training on products, services, and applications.
Inclusive, collaborative, and safety-driven work environment.
Concrete career growth opportunities toward managerial roles.

Sandvik guarantees and promotes equal opportunity. All qualified candidates will be considered without regard to sex, gender identity, sexual orientation, race, skin color, religion, nationality, disability, age, or any other characteristic protected by law.

NCBA category and classification: Impiegato, Level 2 of the NCBA for the Tertiary Commerce Sector.

Initial salary within the pay range of reference: starting from 39,000 Eur gross per year, 10% individual bonus and local profit-sharing bonus.

The actual salary offered will be determined based on various factors, such as internal pay equity, market benchmarks, responsibilities, experience, and skills of the selected candidate.

Candidati adesso

Perfeziona la tua ricerca

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Electromechanical Design Engineer

Graduate Automation Engineer Apprenticeship Program

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PMO Analyst Intership (Open also to Protected Categories, Law 68/99)

Field Service Technician

Field Service Technician

Field Service Engineer m/f/d

Tecnico di Assistenza Batterie e Sistemi BESS, Battery & BESS Service Technician

Data Center Engineering Operations Chief Engineer, DCEO

Senior Data Center Technician

Mechanical Laboratory Intern

NRS Project Technician (Open also to Protected Categories, Law 68/99)

Data Center IT Technician

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support technician nella seguente località: lombardia

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Main Responsibilities

Service Operations & Customer Interaction

Parts & Services Sales Support

Technical Development & Advanced Support

Requirements

Key Sandvik Competencies

Languages

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