14 annunci per il ruolo di addetto front - carmignano, tos (recruiting in corso)

KERING After Sales Front Office Support (Fixed Term)
Kering Corporate —Scandicci, Toscana
- Da 26.000 € all'anno
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
Front Desk
PALESTRA RICCIARDI SRL —Firenze, Toscana
- Part-time
- Inglese
Candidatura rapida
3 giorni
RECEPTION AGENT (TURNANTE)
25hours Hotels —Firenze, Toscana
- 1.500 € - 1.600 € al mese
- Tempo pieno
- Servizio clienti
- Inglese
- Hotel
Candidatura rapida
8 giorni
IMPIEGO LUN-VEN // LAVORO FULL TIME
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Tirocinio formativo/stage
Candidatura rapida
8 giorni
FIRENZE: addetto/a per Occupazione LUN/VEN
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Tempo pieno
- Vendite
- Vendita al dettaglio
Candidatura rapida
7 giorni
Infopoint e Stand Concerti – Addetti/Addette Full Time
SV Group —Firenze, Toscana
- 600 € - 3.000 € al mese
- Tempo pieno
- Reception
Candidatura rapida
STAFF FIRENZE CENTRO: Ampliamento Personale
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Tempo pieno
- Nessuna esperienza richiesta
- Tirocinio formativo/stage
Candidatura rapida
Addetto Front Office - Portineria categorie protette L.68/99
KOS Group —Firenze, Toscana
- 400 € - 800 € al mese
- Microsoft Office
- Maturità
- Capacità di presentazione
Candidatura rapida
Pubblicità * Comunicazione * Pubblico * Eventi * Brand * Marketing *
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Dal lunedì al venerdì
- Vendita al dettaglio
Candidatura rapida
2 FIGURE FULL TIME [Store & Supermercati]
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Tempo pieno
- Vendite
- Maturità
- Vendita al dettaglio
Candidatura rapida
Cassiere Addetto Vendite / Front-Line Associate – Firenze Aeroporto - Italia / Florence Airport - Italy
Western Union —Firenze, Toscana
- Weekend
- Vendite
- Servizio clienti
- Inglese
ADDETTO/A RECEPTION – CATEGORIE PROTETTE (L. 68/99)
Hu Holding srl —Firenze, Toscana
- Part-time
- Inglese
- Microsoft Office
- Maturità
Candidatura rapida
Steward | Promoter | Hostess [FIRENZE]
Globe MKD —Firenze, Toscana
- Dal lunedì al venerdì
- Nessuna esperienza richiesta
- Vendita al dettaglio
Candidatura rapida
1 giorno
2 ADDETTI FULL TIME [Store & Supermercati]
Globe MKD —Firenze, Toscana
- 1.000 € - 2.000 € al mese
- Tempo pieno
- Vendite
- Maturità
- Vendita al dettaglio
Candidatura rapida
11 giorni

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11 giorni

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KERING After Sales Front Office Support (Fixed Term)

Kering Corporate -
Scandicci, Toscana

Candidati adesso

Dettagli della posizione

Tempo pieno
Da 26.000 € all'anno

Benefit

Mensa aziendale

Qualifiche

Vendite
Servizio clienti
Inglese
Capacità di presentazione
Laurea triennale
Italiano
Leadership

Descrizione completa della posizione

Summary

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2025, Kering employed 44,000 people and generated revenue of €14.7 billion.

Job Description

We are currently seeking an After Sales Front Office Support who will report to the After Sales Manager as part of our dynamic team in Scandicci.

Your opportunity

The After-Sales Front Office Support offers the highest level of customer service in post-sale to guarantee an exceptional customer experience and meet customer expectations in line with the vision, mission, and objectives of the company and business policies. He/she participates in After Sales operations and interacts with Back Office operators, direct shops (DOS), Wholesalers and Regional Customer Service representatives, within a multi-language / multi-category / multi-brand team.

How you will contribute

Analyzing customer requests and ensuring complete and rapid feedback to the Front End in line with internal procedures and in collaboration with all the After Sales functions (Front End, Back Office, Production Business Unit / Repair Centres):
- Open tickets (if not already opened by front end)
- Receive / check tickets from front end
- Evaluate tickets & technical issues (via photos and/or physically)
- Estimate the potential cost and repair time
- Reroute tickets & damaged products
- Manage the order and planning of spare parts
- Escalate requests (if needed)
- Solve and close tickets

Continuous monitoring of the After Sales process:
- Ensuring continuous updating of tickets through the system to guarantee achievement of defined SLAs and traceability of the After Sales process

Ensuring correct application of brand policy

Who you are

Bachelor’s degree
Experience in Customer Service / After Sales
Strong customer orientation and general interest in after-sales services
Fluent in English and Italian (written and spoken)
Good knowledge of the MS Office package
Excellent communication skills, exceptional persuasion and presentation skills
Ability to work independently in multi-tasking mode and to work effectively under pressure in a rapid work environment
Strong attention to detail and accuracy
Consolidated problem solving skills

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

What we offer

CCNL Applied: National Collective Labour Agreement per gli Addetti alle Industrie Manifatturiere delle Pelli e Succedanei e Ombrelli e Ombrelloni

Indicative starting compensation: 26000€

Annual bonus opportunity according to company internal agreement

Benefits: in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives may be offered in accordance with company policies (e.g. company canteen, ..)

Job Type

Agency

Start Date

2026-07-13

Schedule

Full time

Organization

KERING ITALIA S.P.A.

Candidati adesso

Perfeziona la tua ricerca

addetto front offerte - carmignano, tos

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FIRENZE: addetto/a per Occupazione LUN/VEN

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Addetto Front Office - Portineria categorie protette L.68/99

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2 FIGURE FULL TIME [Store & Supermercati]

Cassiere Addetto Vendite / Front-Line Associate – Firenze Aeroporto - Italia / Florence Airport - Italy

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