20 annunci per il ruolo di team leader call - milano, lom (recruiting in corso)

Team Leader - Account Managers (Customer Success)
Alfadocs.com —Milano, Lombardia
- 40.000 € - 45.000 € all'anno
- Tempo pieno
- Vendite
- Inglese
Candidatura rapida
SDR Team Leader- Italian Speaking
BizAway —Milano, Lombardia
- 40.000 € - 45.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
- Salesforce
3 giorni
Guest Experience Expert/Front Desk Agent - Casa Brera
Marriott International, Inc —Milano, Lombardia
- 25.316,20 € all'anno
- Tempo pieno
- Remoto
- Esperienza settore turistico alberghiero
- Microsoft Outlook
- Inglese
8 giorni
CONSULENTI CALL CENTER INBOUND (CONTRATTO A TEMPO DETERMINATO)
A2A S.p.A. —Milano, Lombardia
- Straordinari
- Microsoft Office
- Maturità
AWM Management, Administrative Assistant, Milan
Goldman Sachs —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Congedo parentale
Accounts Payable & Treasury Specialist
NextEnergy Group —Milano, Lombardia
- 37.600 € - 42.500 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Spagnolo
Candidatura rapida
Commerciale Settore Finanziario Cessione del Quinto e Prestiti Personali
Nephis srl —Provincia di Milano, Lombardia
- 30.000 € - 50.000 € all'anno
- Vendite
- Vitto
Candidatura rapida
Global Aero & Generator Supplier Quality Leader
GE Vernova —Milano, Lombardia
- Fino a 200.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Pagamento spese di trasferimento
- Assicurazione sulla vita
Country/Zone Business Lead Assistant - Milan, Italy (m/f/d)
Siemens Healthineers —Milano, Lombardia
- 34.500 € - 46.000 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inside Sales Team Leader - Digital Industries
Siemens —Milano, Lombardia
- Tempo pieno
- Remoto
- Inglese
- Leadership
SALES ACCOUNT MANAGER
Namirial —Trezzano sul Naviglio, Lombardia
- 45.000 € - 50.000 € all'anno
- Remoto
- Microsoft Excel
- Gestionale
- Vendite
Executive Assistant
Novelis —Bresso, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Sistemi ERP
- Lavoro da casa
Sales Executive SMB Italy
Glovo —Milano, Lombardia
- 26.338 € - 32.923 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Business development
- Congedo parentale
AI Translator & Digital Health Lead
AstraZeneca —Milano, Lombardia
- 74.268 € - 111.402 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Laurea magistrale
9 giorni
SMB Sales Executive
Glovo —Milano, Lombardia
- 26.338 € - 32.923 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Business development
- Congedo parentale
14 giorni
Operatore Call Center (part time) - Milano Maciachini
Virgin Active —Milano, Lombardia
- Part-time
- Inglese
- In presenza
Candidatura rapida
Support Bar Analyst (IT Help Desk)
Keywords Studios —Cinisello Balsamo, Lombardia
- Remoto
- Gestionale
- Servizio clienti
- Leadership
Candidatura rapida
Digital Client Service Advisor
Prada —Milano, Lombardia
- CRM software
- Spagnolo
- Gestionale
EHS Site Leader/RSPP (Manufacturing Plant)
GE Vernova —Provincia di Milano, Lombardia
- 35 € - 100 € al giorno
- Straordinari
- Remoto
- Gestionale
- Inglese
- Project management
- Assicurazione sulla vita
14 giorni
Digital Analyst
ING —Milano, Lombardia
- Da 39.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
2 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di team leader call nella seguente località: milano, lom

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Team Leader - Account Managers (Customer Success)

Alfadocs.com
Milano, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo pieno
40.000 € - 45.000 € all'anno

Qualifiche

Vendite
Inglese
HubSpot
Italiano
Tedesco

Descrizione completa della posizione

Alfadocs is a SaaS platform for dental practices. Account Managers are our growth catalysts: each owns a portfolio of ~500 practices, acting as their main point of contact and driving revenue growth through upsell/upgrade, retention, and qualified referrals — all executed through our WIN Framework (Buyer-centric way of selling + diagnostic selling).

The Team Leader leads this team. This is a player-coach leadership role: you own the team's commercial results, raise execution quality call by call, and keep the AM motion tightly aligned with the rest of Customer Success (CSMs, Onboarding, Support).

Key Responsabilities

Coach and mentor the team. Run regular call reviews using the Gong WIN Framework scorecard (Diagnosis, CODN, Solution Fit, Negotiation, Objection Handling, Close). Develop each AM's buyer-centric-selling, objection-handling, and referral-generation skills through structured 1:1s and feedback loops.

Drive performance management. Set clear expectations and help every AM reach their full potential. Spot development needs early and turn them into structured, time-bound growth plans with concrete targets, hands-on support, and regular checkpoints — so that progress is visible and every team member has a path to success.
Own the team KPIs end to end. Full accountability for the team's commercial results (see below), including forecasting, smart-list/portfolio prioritisation, and corrective action when targets drift.
Drive full alignment with peers. Keep the AM motion in sync with CSMs, Onboarding, and Support — clean handoffs, shared context in HubSpot, and a seamless customer experience across the journey.

Requirements

Experience leading or mentoring a sales / account management / customer success team, ideally in B2B SaaS.

A track record of owning revenue KPIs (expansion, retention, NRR).
Strong coaching instincts and comfort giving direct, structured feedback — including managing underperformance.
Fluency in value-based / consultative selling and objection handling.
Confident with CRM-driven workflows (HubSpot) and call-coaching tools (Gong).
Italian and English.

Administrative Info:

Location: Milano, Italia (Via Eritrea n. 21, 20157 – Palazzo Tecniche Nuove)
Hybrid-setting: 2-3 days per week in the office
Contract: Every Alfa begins their journey with a fixed-term contract of 1 year with the aim of renewing to an indefinite term.
Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.
Salary: 40K-45K + 15% bonus OTE
Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
Trial Period: 1 month
Start Date: September 2026

Benefits

Welfare bonus on a monthly basis
Bonus for paid English or German language courses.
Training courses, books, workshops, and team-building activities for personal and professional growth.
Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
Team Building Budget
Team Development Budget
Regular company reunions (yearly meetups, Christmas dinner)
Snacks and fruit are always available in the office, along with good beer at the end of the week.

Selection Process:

HR (30 min)
Team Leader & Head of CS (60 min)
Team meeting (60 min)

Candidatura rapida

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di team leader call nella seguente località: milano, lom

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