20 annunci per il ruolo di technical solution - lazio (recruiting in corso)

BMC Helix Support / Technical Support Analyst (Remote)
Müller`s Solutions —Roma, Lazio
- Remoto
- Gestionale
- Competenze analitiche
- Laurea triennale
Candidatura rapida
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Junior Full-Stack Web Developer (PHP/Laravel + SQL) | ESA Space
Etinars —Cassino, Lazio
- Inglese
- SQL
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ESA Full-Stack Web Developer (PHP/Laravel + SQL)
Etinars —Cassino, Lazio
- Inglese
- SQL
- JavaScript
Candidatura rapida
Technology Transfer Engineer
BVI Medical —Roma, Lazio
- 55.000 € - 65.000 € all'anno
- Tempo pieno
- Gestionale
- Ingegneria
- Laurea magistrale
Financial Accountant (SAP/ERP) | European Space & Defence Programmes
Etinars —Fondi, Lazio
- Microsoft Excel
- Sistemi ERP
- Inglese
Candidatura rapida
Marketing Operations Manager
Photoroom —Roma, Lazio
- 60.000 € - 75.000 € all'anno
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- Remoto
- Gestionale
- SQL
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Research Engineer Intern (Multimodal LLM)
Tether Operations Limited —Roma, Lazio
- Tempo pieno
- Remoto
- Dottorato di ricerca
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IT Support Engineer – End-User & Infrastructure Services
Etinars —Cassino, Lazio
- Tempo pieno
- Inglese
- Windows
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Cloud Native Sales Specialist, Managed Service Providers
Nutanix —Roma, Lazio
- 178.400 € - 267.600 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Laurea triennale
Machine Learning Systems Engineer
Tether Operations Limited —Roma, Lazio
- Tempo pieno
- Remoto
- Servizio ai tavoli
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BMC Helix Process & ITSM Analyst / Workflow Engineer (Remote)
Müller`s Solutions —Roma, Lazio
- Remoto
- Gestionale
- Laurea triennale
Candidatura rapida
IT Technical Leader
Eurofins —Roma, Lazio
- Tempo pieno
- Inglese
- SQL
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Software Engineer
moveax —Roma, Lazio
- 30.000 € - 55.000 € all'anno
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- Remoto
- Gestionale
- DevOps
- Inglese
Candidatura rapida
Sr. Global MES Engineer
AbbVie —Campoverde, Lazio
- 50.000 € - 88.500 € all'anno
- Tempo pieno
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QA Deviation Specialist – Sterile Manufacturing
Amaris Consulting —Latina, Lazio
- 26.000 € - 50.000 € all'anno
- Gestionale
- Inglese
- Laurea magistrale
Fullstack Developer (.Net & React)-Italian Speaker
Amaris Consulting —Roma, Lazio
- 26.000 € - 50.000 € all'anno
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- Oracle
- Inglese
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14 giorni
Junior Aerospace System Engineer
RINA —Roma, Lazio
- 30.000 € - 35.000 € all'anno
- C++
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Cybersecurity System Engineer
RINA —Roma, Lazio
- 32.000 € - 42.000 € all'anno
- Azure
- Gestionale
- AWS
Material Planner - Temporary
ABB S.p.A. —Frosinone, Lazio
- Da 33.000 € all'anno
- Controllo dell'inventario
- Ingegneria
- Inglese
Candidatura rapida

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di technical solution nella seguente località: lazio

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BMC Helix Support / Technical Support Analyst (Remote)

Müller`s Solutions
Roma, Lazio

Candidatura rapida

Dettagli della posizione

Qualifiche

Gestionale
Supporto tecnico
Competenze analitiche
Laurea triennale
Supporto IT

Descrizione completa della posizione

Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction.

Key Responsibilities:

Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly.
Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges.
Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform.
Document technical problems and solutions systematically to build a robust knowledge base for future reference.
Collaborate with product teams to communicate customer feedback and assist in routine software updates.
Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment.
Contribute to process improvement initiatives that enhance customer support experiences.

Requirements

Requirements:

Bachelor's degree in Computer Science, Information Technology, or related discipline.
Minimum of 2 years of technical support experience, ideally within a software or IT service environment.
In-depth knowledge of BMC Helix and experience with ticketing systems.
Strong analytical and troubleshooting skills, with attention to detail.
Excellent verbal and written communication abilities to convey complex information clearly.
Ability to work independently in a remote setup while managing efficiency and productivity.
Customer-oriented mindset with a dedication to exceeding client expectations.

Preferred Qualifications:

Experience in ITIL frameworks or IT service management processes.
Familiarity with other IT service management tools and methodologies.
Prior experience in a remote technical support role.
Relevant certifications in BMC Helix or IT support services are a plus.
Capability to prioritize tasks effectively and work under minimal supervision.

Candidatura rapida

Perfeziona la tua ricerca

technical solution offerte - lazio

BMC Helix Support / Technical Support Analyst (Remote)

Software Automation Test Engineer

Junior Full-Stack Web Developer (PHP/Laravel + SQL) | ESA Space

ESA Full-Stack Web Developer (PHP/Laravel + SQL)

Technology Transfer Engineer

Financial Accountant (SAP/ERP) | European Space & Defence Programmes

Marketing Operations Manager

Research Engineer Intern (Multimodal LLM)

IT Support Engineer – End-User & Infrastructure Services

Cloud Native Sales Specialist, Managed Service Providers

Machine Learning Systems Engineer

BMC Helix Process & ITSM Analyst / Workflow Engineer (Remote)

IT Technical Leader

Software Engineer

Sr. Global MES Engineer

QA Deviation Specialist – Sterile Manufacturing

Fullstack Developer (.Net & React)-Italian Speaker

Junior Aerospace System Engineer

Cybersecurity System Engineer

Material Planner - Temporary

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di technical solution nella seguente località: lazio

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