18 annunci per il ruolo di workflow & it solution - pero, lom (recruiting in corso)

Senior Expert – Change Management (ITSM)
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- Gestionale
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- IT
Candidatura rapida
Junior ServiceNow Developer - Implementation
KPMG —Milano, Lombardia
- 29.000 € all'anno
- Informatica
- Informatica
- Ingegneria
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Lead Application Consultant
Capgemini —Milano, Lombardia
- 37.791 € - 91.800 € all'anno
- Oracle
- Inglese
- Java
5 giorni
Lead Application Consultant
Capgemini Sogeti —Milano, Lombardia
- 37.791 € - 91.800 € all'anno
- Oracle
- Inglese
- Java
5 giorni
Technical Platform Architect - CCaaS
Sprinklr —Milano, Lombardia
- Part-time
- Gestionale
- Inglese
- Database
SAP BTP Extension Developer
Capgemini Sogeti —Milano, Lombardia
- 33.059 € - 55.700 € all'anno
- Oracle
- Inglese
- Java
6 giorni
SAP BTP Extension Developer
Capgemini —Milano, Lombardia
- 33.059 € - 55.700 € all'anno
- Oracle
- Inglese
- Java
SAP ABAP Specialist
Capgemini —Milano, Lombardia
- 33.059 € - 55.700 € all'anno
- Oracle
- Inglese
Pharmacovigilance Aggregate Reporting Lead
Med Communications International —Milano, Lombardia
- 30.000 € - 40.000 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
SAP ABAP Specialist
Capgemini Sogeti —Milano, Lombardia
- 33.059 € - 55.700 € all'anno
- Oracle
- Inglese
6 giorni
AI Business Effectiveness Engineer
Tangoo —Milano, Lombardia
- Tempo pieno
- JavaScript
- API
- Python
Candidatura rapida
VP/GM, Digital Flexo
Esko —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Laurea magistrale
5 giorni
Senior People Operations Specialist
Docebo —Biassono, Lombardia
- 37.000 € - 50.000 € all'anno
- Tempo pieno
- Risorse umane
Sales Coordinator (12 Month Fixed Term Contract)
MFS Investment Management —Milano, Lombardia
- 43.800 € - 53.000 € all'anno
- Tempo pieno
- Vendite
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- Microsoft Office
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Field Service Specialist
Salesforce —Milano, Lombardia
- Tempo pieno
- Gestionale
- Vendite
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8 giorni
Senior Sales Associate
S&P Global —Milano, Lombardia
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Customer Success Executive
ServiceNow —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Leadership
Candidatura rapida
Account Executive for Italy (all genders)
fiskaly —Milano, Lombardia
- 38.000 € - 45.000 € all'anno
- Tempo pieno
- Remoto
- Spagnolo
- Vendite
- Inglese
Candidatura rapida
6 giorni

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Senior Expert – Change Management (ITSM)

FinecoBank S.p.A.
Milano, Lombardia

Candidatura rapida

Dettagli della posizione

Qualifiche

Certificazione ITIL
Gestionale
DevOps
Supporto tecnico
IT
SDLC

Descrizione completa della posizione

Fineco Bank is a leading European bank with a 20 years history and a fully digital DNA with a branchless approach since the start. Fineco is one of the banks with the widest products range available. We have developed a truly one-stop-solution which includes trading, investment and payment services. We have developed a 100% proprietary platform for trading and investment which covers all customer needs from trading listed and OTC product to investment product such as mutual funds and ETF. In addition to this we also offer banking and payment solution for domestic and international demand.

Posizione:

We are looking for a senior practitioner to own the Change Enablement process end‑to‑end in a complex, regulated enterprise. You will lead risk‑based assessment and scheduling of changes, chair the CAB / support ECAB, and orchestrate cross‑tower execution with Incident, Problem, Release and CMDB functions to protect service reliability while enabling safe delivery.

What you’ll do

Own & evolve the Change Management process (policy, RACI, workflow, tooling), ensuring consistent risk, impact, and dependency assessment across infrastructure and applications.
Chair the Change Advisory Board (CAB) and coordinate ECAB for urgent decisions; enforce change classification (Standard/Normal/Emergency), priority and approval paths.
Plan release windows and freeze periods with Release/Operations; drive change batching and readiness reviews to minimize risk.
Integrate with Incident & Problem to prevent recurrences and enable safe remediation of Major Incidents; lead post‑implementation reviews and trend analysis.
Leverage CMDB for blast‑radius analysis and change collision detection; ensure CI relationships support risk assessment and scheduling.
Operate and enhance the ITSM platform for Change workflows, automation, notifications and reporting; ensure auditability and segregation of duties.
Compliance & audit readiness: embed controls aligned to DORA/EBA, ISO 27001, COBIT and internal policies; produce evidence packs for audits and regulators.
KPIs & outcomes: drive Change Success Rate, Emergency Change Ratio, Change‑related Incident Rate, Lead Time to Deploy, and CAB throughput; publish dashboards and executive readouts.

Requisiti:

7–10+ years in IT Service Management with deep Change Management expertise in large, distributed, mission‑critical environments.
Hands‑on ServiceNow ITSM (Change, Incident, Problem, CMDB); familiarity with release orchestration and CI dependency mapping.
Strong grasp of ITIL v4 Change Enablement practices, including Standard/Normal/Emergency pathways and risk categorization.
Experience in regulated industries (e.g., financial services) with audit, risk, and compliance exposure (DORA/EBA/ISO/COBIT). Excellent stakeholder management and facilitation (CAB), with the ability to translate risk and technical detail into clear decisions.
Analytical mindset; comfortable with data storytelling and continuous improvement across ITSM KPIs.

Nice to have

Experience integrating Change with DevOps/SDLC pipelines and deployment automation.
Exposure to AIOps/automation to predict change risk and prevent change‑related incidents.
Certifications: ITIL 4 Managing Professional, ServiceNow (CIS‑ITSM), COBIT, ISO 27001 Lead Implementer/Auditor.

Altre informazioni:

Sede di lavoro: Milano (alternanza presenza in sede e smart working)

Il Gruppo Fineco è orgoglioso di essere un Equal Opportunity Employer e si impegna a creare un ambiente di lavoro sicuro e inclusivo, fondato sul rispetto reciproco e la valorizzazione di qualsiasi diversità, offrendo pari opportunità di lavoro. Fineco “The Place To Be”

Candidatura rapida

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di workflow & it solution nella seguente località: pero, lom

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