20 annunci per il ruolo di end user support & stakeholder management - milano, lom (recruiting in corso)

Loyalty Specialist
DECATHLON Communication & Marketing —Milano, Lombardia
- 36.000 € - 42.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Inglese
- Laurea magistrale
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- 34.600 € - 55.460 € all'anno
- Tempo pieno
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- Microsoft Word
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Kyra —Milano, Lombardia
- Remoto
- Spagnolo
- Microsoft Excel
- Gestionale
Reliability Manager, Italy
John Crane —Muggiò, Lombardia
- 61.000 € - 73.000 € all'anno
- Tempo pieno
- Gestionale
- Ingegneria
- Produzione
Candidatura rapida
9 giorni
After Sales Service Specialist
thyssenkrupp nucera italy srl —Milano, Lombardia
- 40.000 € - 45.000 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Inglese
- Microsoft Office
- Lavoro da casa
- Convenzioni aziendali
Candidatura rapida
10 giorni
AI & Automation Specialist (gn)
SoftwareOne —Rozzano, Lombardia
- Azure
- Gestionale
- Vendite
1 giorno
IT Service Desk Manager
Prima —Milano, Lombardia
- 65.000 € - 75.000 € all'anno
- Gestionale
- Microsoft Office
Candidatura rapida
Customer Growth Executive
Infobip Ltd —Milano, Lombardia
- Tempo pieno
- Vendite
- Inglese
- Partecipazione azionaria
Microsoft 365 Migration & Copilot Specialist (gn)
SoftwareOne —Rozzano, Lombardia
- Microsoft Access
- Azure
- Gestionale
1 giorno
Enterprise Corporate Sales Account Executive - Italian Speaker
Salesforce —Milano, Lombardia
- 47.350 € - 63.350 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Inglese
Buyer (Maternity Cover)
Haier Europe —Brugherio, Lombardia
- Da 30.000 € all'anno
- Tempo pieno
- Remoto
- Spagnolo
- Ingegneria
- Inglese
.NET/Python Software Developer | Energy Sector
Etinars —Milano, Lombardia
- 475 € - 500 € al giorno
- Ingegneria
- Inglese
- Laurea magistrale
Candidatura rapida
Product Manager for Central Power Systems and Monitoring Solutions (m/f/d)
Eaton —Milano, Lombardia
- Gestionale
- Inglese
- Competenze analitiche
DT Business Analyst Commercial – Aftersales
Haier Europe —Brugherio, Lombardia
- Da 50.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Vendite
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Talent Acquisition Partner
Techtronic Industries GmbH (TTI) —Cinisello Balsamo, Lombardia
- Tempo pieno
- Gestionale
- Vendite
- Inglese
R&D Digital Solutions Specialist
Recordati —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Laurea magistrale
Treasury Senior Specialist
Haier Europe —Vimercate, Lombardia
- Da 45.000 € all'anno
- Tempo pieno
- Remoto
- Oracle
- Gestionale
- PMP
HR Intern Canale
Campari Group —Sesto San Giovanni, Lombardia
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4 giorni
Senior Product Manager
Nucs AI —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Inglese
- Laurea triennale
Candidatura rapida
Parts Dealer Support Consultant
MSX International —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Candidatura rapida
5 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di end user support & stakeholder management nella seguente località: milano, lom

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Loyalty Specialist

DECATHLON Communication & Marketing -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo indeterminato | Tempo pieno
36.000 € - 42.000 € all'anno
14 giorni fa

Qualifiche

Gestionale
Inglese
Laurea magistrale
Project management
Italiano

Descrizione completa della posizione

Contract Details: Full time (40h/week), 2 days/week smart working

Division: Marketing

Direct Team: Customer Growth

Start date: As soon as possible

THE CORE TASKS

Strategy & Activation

Design and execute the promotional and engagement roadmap across all channels (web, app, in-store) to ensure business profitability and program growth.
Design and optimize the "Earn & Burn" loop and develop rewards catalog to maximize customer lifetime value and satisfaction.
Execute omnichannel loyalty campaigns that bridge in-store and online customer experiences.

Platform Management & Data

Manage the loyalty platform technical setup, including segmentation, promotion monitoring, and troubleshooting.
Analyze campaign performance and market trends to deliver actionable insights and ROI-focused reporting.

Process & Collaboration

Collaborate with global product teams and local stakeholders to refine customer identification processes and UX.
Align internal departments on loyalty priorities through clear, strategic communication and knowledge sharing.

PERFORMANCE INDICATORS (KPIs)

Growth & Acquisition: Total number of active customers and volume of new accounts.
Engagement & Retention: Active redeemer rate, churn rate, and loyalty program CSAT scores.
Revenue & Behavior: Average revenue per user, purchase frequency, and the percentage of identified transactions.
Marketing Consent: Overall Opt-in percentage.

The Loyalty Program Activation Specialist is responsible for advancing the B2C loyalty initiative. The primary goal is to enhance customer acquisition and engagement across all commercial touchpoints, increasing long-term value through a unified and high-quality loyalty journey.

The specialist manages the end-to-end deployment of the program, encompassing strategic design, value definition, and the execution of targeted promotional activities. By utilizing data-driven insights, they evaluate performance, refine marketing efforts, and ensure the program remains both profitable and focused on customer needs.

This role requires a blend of critical-thinking and collaborative skill. The specialist must work effectively with various internal departments, including marketing, IT, finance, and retail, as well as external partners to ensure loyalty projects support broader organizational goals.

CANDIDATE QUALIFICATIONS

Possess 2-4 years of professional experience specializing in loyalty program management and data-informed decision-making.
Demonstrated expertise in project management with a background in executing omnichannel activations.
Strategic thinker with the ability to translate complex data sets into actionable customer insights and ROI-focused strategic recommendations.
Adopt a customer-centric approach rooted in a deep understanding of effective retention strategies.
Results-driven individual who is both a proactive problem-solver and a collaborative team player.
Required professional proficiency in both English and Italian (verbal and written).

Candidati adesso

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di end user support & stakeholder management nella seguente località: milano, lom

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