20 annunci per il ruolo di customer support coordinator - italia (recruiting in corso)

Customer Service Operator
FIP Formatura Iniezione Polimeri S.p.A. (Italy) —Casella, Liguria
- 28.400 € - 35.500 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Servizio clienti
City Manager
DoctorsinItaly —Bologna, Emilia-Romagna
- 1.800 € - 2.000 € al mese
- Part-time
- Esperienza settore turistico alberghiero
- Gestionale
- Inglese
Red Jacket Coordinator - Rome Marriott Park Hotel
Russotti Gestioni Hotels S.p.A. —Roma, Lazio
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
Junior Accounts Receivable Accountant
The Level Group —Milano, Lombardia
- Fino a 28.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Inglese
- Contabilità
Candidatura rapida
EDI Coordinator / Developer
Rhenus SE & Co. KG —Buccinasco, Lombardia
- Tempo pieno
- Inglese
- Laurea magistrale
- Competenze analitiche
Maintenance Coordinator
Greif —Castenedolo, Lombardia
- 45.700 € - 77.700 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Assemblaggio
VEL - Customer Support & Project Coordinator
Leonardo SpA —Venegono Superiore, Lombardia
- 32.731,92 € - 43.000,00 € all'anno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Candidatura rapida
Freelance In Person Event Specialist - Milan, Italy
Visit.org —Milano, Lombardia
- Servizio clienti
- Inglese
Candidatura rapida
Meeting and Events Intern
The Social Hub —Firenze, Toscana
- 500 € al mese
- Inglese
- Epic
- Tirocinio formativo/stage
Candidatura rapida
CRM Coordinator
Stella McCartney Ltd —Morimondo, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Marketing
Credit Collection Officer
Plose Sistem Service S.p.A. —Cesena, Emilia-Romagna
- 1.400 € - 1.600 € al mese
- Tempo pieno
- Microsoft Excel
- Gestionale
- Inglese
- Convenzioni aziendali
Candidatura rapida
4 giorni
Guest Experience Coordinator - Milan Marriott Hotel
Russotti Gestioni Hotels S.p.A. —Milano, Lombardia
- Inglese
- Microsoft Office
- Hotel
- Parcheggio libero
Candidatura rapida
Team Leader
MacGregor —Trieste, Friuli-Venezia Giulia
- 52.000 € - 63.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- Inglese
Candidatura rapida
Facility Manager (Italy & Central Europe)
NORMAL Italy —Milano, Lombardia
- Da 45.000 € all'anno
- Tempo pieno
- Gestionale
- Manutenzione
- Inglese
Sales administration coordinator (fixed-term contract)
VusionGroup —Vimercate, Lombardia
- 26.000 € - 34.000 € all'anno
- Tempo pieno
- Vendite
3 giorni
Guest Experience Coordinator
Goodtime International Entertainment —Roma, Lazio
- Tempo pieno
- Esperienza settore turistico alberghiero
- Servizio clienti
- Inglese
Candidatura rapida
Warehouse & Logistic Coordinator
Oterra —Canossa, Emilia-Romagna
- Tempo pieno
- Gestionale
- Ingegneria
- Sistemi ERP
Facilities Manager
JLL —Milano, Lombardia
- 40.900 € - 51.100 € all'anno
- Microsoft Word
- Oracle
- Gestionale
Clinical Implementation Specialist
Zoll Medical Corporation —Bologna, Emilia-Romagna
- 48.000 € - 58.000 € all'anno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Coordinator Operations (Italy) (d/m/f)
4flow —Melfi, Basilicata
- Tempo pieno
- Inglese
- Leadership

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Customer Service Operator

FIP Formatura Iniezione Polimeri S.p.A. (Italy)
Casella, Liguria

Candidati adesso

Dettagli della posizione

Tempo pieno
28.400 € - 35.500 € all'anno

Qualifiche

Gestionale
Vendite
Servizio clienti
SAP
Sistemi ERP
Inglese
Italiano

Descrizione completa della posizione

As a Customer Service Operator (1-Year Fixed-Term Contract) , you will be the primary point of contact for our customers, ensuring a seamless end-to-end order management experience. Reporting to the Customer Services Coordinator, you will play a key role in building strong customer relationships, managing orders from receipt to delivery, and collaborating across multiple functions to deliver an outstanding customer experience.

This position is offered on a 12-month fixed-term contract.

The role is based at our production site in Casella (GE), Italy .

WHO ARE WE

At Aliaxis, we design innovative, reliable, and sustainable solutions for fluid and energy management. Our pipe and fitting systems work seamlessly behind the scenes — delivering peace of mind to customers and end users across the globe.

With operations in over 40 countries, we tackle the most complex challenges in the building, infrastructure, industrial, electrical, and agriculture sectors. But what truly drives us is our people. Our 15,000 employees bring the expertise, passion, and dedication that power everything we do.

Together, we make life flow — and we're looking for talented individuals to join us on that journey.

WHAT WE'RE WORKING TOWARDS

We're offering a unique opportunity to join a global Belgian company with an international and collaborative culture. Aliaxis is focused on reinforcing our operational foundations and building the agility needed to capture future growth opportunities. Through our Horizon 2030 strategy, we're evolving into a more disciplined, high-performing global Group, and we're looking for talented people who want to contribute to this long-term strategic journey.

ABOUT THE ROLE

In this role, you will be responsible for managing customer interactions and coordinating the order fulfillment process for the domestic market. Working closely with Supply Chain, Logistics, Warehouse, Sales, and Finance teams, you will ensure customers receive accurate information, timely deliveries, and high-quality service while contributing to process improvements and operational excellence.

WHAT YOU WILL DO

Act as the first point of contact for customers, managing inquiries related to orders, deliveries, product availability, inventory, and backorders.
Manage customer orders from receipt through delivery, ensuring accuracy and timely fulfillment.
Coordinate closely with Planning, Transport, Warehouse, and Sales teams to ensure an excellent customer experience.
Maintain accurate customer and order data within ERP systems.
Monitor order status and proactively communicate updates to customers and stakeholders.
Handle customer complaints, returns, and issue resolution in compliance with company procedures.
Prepare and analyze reports to support service performance monitoring and KPI tracking.
Identify trends, risks, and opportunities for process improvement.
Collaborate with cross-functional teams including Supply Chain, Sales, Finance, Transport Management, and Warehouse Operations.
Contribute to continuous improvement initiatives aimed at enhancing service quality and operational efficiency.

ABOUT YOU

Previous experience in Customer Service, Order Management, Supply Chain, or a similar customer-facing role.
Strong customer-centric mindset with a professional and solution-oriented approach.
Experience working with ERP systems, preferably SAP SD, Microsoft Dynamics AX, or similar platforms.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and stakeholder management skills.
Analytical mindset with the ability to interpret data and generate reports.
Proactive attitude and continuous improvement mindset.
Ability to work both independently and collaboratively within cross-functional teams.
Fluent Italian and good English language skills.
Knowledge of an additional European language is considered a plus.

WHAT WE OFFER

W e offer a gross annual salary range of €28.400 – €35.500 , level range E-C according to “Gomma Plastica Industria” Italian CLA, as well as a comprehensive benefits package including:

✔ Annual Bonus Plan

✔ Hybrid working flexibility according to company needs

✔ Opportunity to join a leading international industrial group

✔ Exposure to a dynamic and collaborative Supply Chain environment

✔ Professional development and continuous learning opportunities

✔ Collaboration with cross-functional teams across the organization

✔ Inclusive and supportive working environment

✔ Opportunity to contribute directly to customer satisfaction and operational excellence

✔ Competitive compensation and benefits package

The pay range above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience , knowledge , skills , and abilities , as well as internal equity , and alignment with market data .

ABOUT OUR WORKPLACE

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds.

We are guided by our behaviours — We Care, We Dare, We Deliver! These reflect what we expect from each other and what you can expect from us: a culture that looks after its people, encourages you to challenge and improve, and gives you the space to make a real contribution.

HOW WE WELCOME YOU

For us, equity and belonging start already at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.

Please copy link to browser to access Aliaxis Privacy Notice: https://aliaxis.com/recruitment-privacy-notice/

Note to agencies: Please kindly abstain from sending us candidates either directly to HR or to one of your contacts within the company. Thanks!

Candidati adesso

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customer support coordinator offerte - italia

Customer Service Operator

City Manager

Red Jacket Coordinator - Rome Marriott Park Hotel

Junior Accounts Receivable Accountant

EDI Coordinator / Developer

Maintenance Coordinator

VEL - Customer Support & Project Coordinator

Freelance In Person Event Specialist - Milan, Italy

Meeting and Events Intern

CRM Coordinator

Credit Collection Officer

Guest Experience Coordinator - Milan Marriott Hotel

Team Leader

Facility Manager (Italy & Central Europe)

Sales administration coordinator (fixed-term contract)

Guest Experience Coordinator

Warehouse & Logistic Coordinator

Facilities Manager

Clinical Implementation Specialist

Coordinator Operations (Italy) (d/m/f)

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