20 annunci per il ruolo di smart working - bergamo, lom (recruiting in corso)

Customer Experience Manager
EXANTE —Provincia di Bergamo, Lombardia
- Remoto
Candidatura rapida
6 giorni
JUNIOR PROPOSAL SPECIALIST
CTA spa —Grezzago, Lombardia
- Fino a 35.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Inglese
- Microsoft Office
- Parcheggio libero
- Lavoro da casa
Candidatura rapida
AI Video Editor Team Lead
CapsLock —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- Inglese
- Leadership
- Marketing
Candidatura rapida
Sistemista Microsoft 365 Security & Compliance – Stezzano
Project Informatica —Stezzano, Lombardia
- Tempo pieno
- Inglese
- Microsoft Office
- Competenze analitiche
Giornalista sportivo
Bergamo & Sport Soc. Coop —Bergamo, Lombardia
- 23 € - 50 € a settimana
- Lavoro da casa
Candidatura rapida
EXPERT ENERGY DATA ENGINEER
Eni —Bergamo, Lombardia
- 40.000 € - 55.000 € all'anno
- Microsoft Excel
- Inglese
- Laurea magistrale
7 giorni
General Automation QA Engineer
CapsLock —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- Inglese
- Database
- API
Candidatura rapida
Product Operations Manager
RemoFirst —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- Microsoft Excel
- Gestionale
- Inglese
Candidatura rapida
AI Video Editor / Motion Designer
CapsLock —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- Inglese
Candidatura rapida
Senior Artificial Intelligence Specialist
GR8_TECH —Provincia di Bergamo, Lombardia
- Remoto
- Servizio ai tavoli
- DevOps
- SQL
- Congedo parentale
Candidatura rapida
8 giorni
Senior Product Manager - Agent Blueprints
Appfire —Provincia di Bergamo, Lombardia
- Remoto
- Gestionale
- IT
Candidatura rapida
1 giorno
Head of Quality Engineering (Remote - Work from Anywhere)
Xapo Bank —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
Candidatura rapida
9 giorni
Media Buyer (Google&Meta)
CapsLock —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- Inglese
- Marketing
Candidatura rapida
QA Team Lead
CapsLock —Provincia di Bergamo, Lombardia
- Tempo pieno
- Remoto
- DevOps
- Inglese
- Leadership
Candidatura rapida
HR Data Analyst & Payroll Adm
Chart Industries —Ornago, Lombardia
- 25.000 € - 35.000 € all'anno
- Remoto
- Microsoft Excel
- Laurea triennale
6 giorni
HR Data Analyst & Payroll Adm - Sostituzione Maternità
Chart VRV SRL —Ornago, Lombardia
- 25.000 € - 35.000 € all'anno
- Remoto
- Microsoft Excel
- Laurea triennale
Candidatura rapida
7 giorni
IT O&L Senior System Engineer
BI Italia Spa —Fornovo San Giovanni, Lombardia
- 49.600 € - 66.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Informatica
- Inglese
Senior Field Service Technician - HV Transmission and Distribution products
Siemens Energy —Bergamo, Lombardia
- 40.000 € - 45.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Windows
- Maturità
2 giorni
IMPIEGATO/A QUALIFICATION & COMPLIANCE SUPPLIER
Telebit —Busnago, Lombardia
- 1.600 € - 2.000 € al mese
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Candidatura rapida
BIM Specialist
Sebino SpA —Madone, Lombardia
- 30.000 € - 40.000 € all'anno
- Tempo pieno
- AutoCAD
- Inglese
- Assicurazione sanitaria
- Lavoro da casa
Candidatura rapida

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: bergamo, lom

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Customer Experience Manager

EXANTE
Provincia di Bergamo, Lombardia

Candidatura rapida

Dettagli della posizione

6 giorni fa

Descrizione completa della posizione

Company & Culture

EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our bespoke, internally engineered trading platform provides seamless access to a diverse range of financial instruments, including stocks, ETFs, bonds, futures, and options, all within a single, multi-currency account.

As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset—our people. Join us in shaping the future of finance.

About The Role

As Exante's Customer Experience Manager, you'll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty.

Reporting Line - Marketing Director

Worksite: Remote

Responsibilities

Represent the customer voice
- Bring the customer into internal discussions. Collaborate with teams to prioritise and deliver projects that solve real customer problems.
- Connect with stakeholders across the business to turn insights into action.
Track and boost satisfaction
- Build a framework to track satisfaction metrics.
- Talk to clients directly (phone, online, face-to-face) to gather feedback.
- Analyse feedback to spot trends, fix issues, and drive satisfaction higher.
Build a customer-first culture
- Lead initiatives that put the customer at the centre of how we work.
- Challenge the status quo and keep teams accountable for service quality.
Own escalations and resolution
- Act as the main escalation point for our key clients.
- Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases.
Monitor market trends
- Monitor market trends and competitor practices to stay ahead.
- Recommend specific improvements to make our experience better.
Manage customer welfare
- Own our welfare processes.
- Identify vulnerable clients and ensure regional teams have the support measures they need.
Improve key touchpoints
- Work with teams to refine critical interactions: registration, funding, withdrawals, and reporting.

Qualifications

Leadership and collaboration
- You influence teams and deliver results in a complex organisation.
- You build strong relationships and manage stakeholders effectively.
Customer focus
- You understand how to build customer-first processes and frameworks.
Commercial mindset
- You have a track record of driving results in competitive, regulated financial markets.
Analytical and decisive
- You use data to make decisions and measure your impact.
Communication
- You communicate complex concepts clearly.
Industry Experience (Preferred)
- Background in finance or investment services.

Personality / Mindset

Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in the fast pace and ever-changing environment

We Offer

Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.

A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.

Through our robust, cutting-edge trading platforms, you can offer clients access to comprehensive, global financial instruments and investment possibilities while keeping their data safe and private.

EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.

We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.

Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children .

Candidatura rapida

Perfeziona la tua ricerca

smart working offerte - bergamo, lom

Customer Experience Manager

JUNIOR PROPOSAL SPECIALIST

AI Video Editor Team Lead

Sistemista Microsoft 365 Security & Compliance – Stezzano

Giornalista sportivo

EXPERT ENERGY DATA ENGINEER

General Automation QA Engineer

Product Operations Manager

AI Video Editor / Motion Designer

Senior Artificial Intelligence Specialist

Senior Product Manager - Agent Blueprints

Head of Quality Engineering (Remote - Work from Anywhere)

Media Buyer (Google&Meta)

QA Team Lead

HR Data Analyst & Payroll Adm

HR Data Analyst & Payroll Adm - Sostituzione Maternità

IT O&L Senior System Engineer

Senior Field Service Technician - HV Transmission and Distribution products

IMPIEGATO/A QUALIFICATION & COMPLIANCE SUPPLIER

BIM Specialist

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di smart working nella seguente località: bergamo, lom

Related Searches

Strumenti per chi cerca lavoro

Strumenti Aziende

Visualizza

Resta in contatto