MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.
MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).
MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.
With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.
Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.
In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.
Do you recognize yourself? Then come work with us and be part of MSC’s family!
Business Travel Analyst
Key Responsibilities
- Analyze corporate travel data to develop, maintain and improve dashboards and regular reports.
- Provide insights and recommendations to support decision-making and continuous improvement of the travel program.
- Monitor TMC reservation activities and booking behavior.
- Ensure compliance with the corporate travel policy and identify deviations when required.
- Support the tracking of travel-related KPIs.
- Assist in monitoring travel budgets and identifying cost-saving opportunities.
- Support the Travel Manager during contract negotiations with travel-related vendors.
- Perform ad hoc vendor analyses to support sourcing and renewal decisions.
- Create and manage Concur profiles for employees.
- Train new hires on travel tools and processes.
- Provide day-to-day support to travelers regarding the online booking tool and travel-related questions.
- Control and support the reconciliation of invoices from the TMC and other travel service providers.
- Monitor and validate AirPlus bills related to corporate travel expenses.
- Draft official invitation letters for group guests.
- Provide letters of introduction for employees requiring business visas.
- Build and maintain collaborative working relationships across teams and stakeholders.
- Provide timely, complete and accurate responses to traveler questions and inquiries.
Qualifications and Experience
Proficiency in English; French and Italian are considered strong assets.- Proficiency in data extraction, analysis and reporting.
- Strong analytical and problem-solving skills.
- Familiarity with travel management and expense reporting systems.
- Experience with Concur, AirPlus or similar corporate travel tools is considered a plus.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work effectively with multiple stakeholders in a corporate environment.
- Dynamic, collaborative and proactive attitude.
- Customer-oriented mindset and commitment to service excellence.
- Willingness to learn and continuously improve processes and tools.
Diversity and Inclusion
This job posting is open to all individuals, regardless of gender, age, ethnic origin, nationality, sexual orientation, gender identity, disability, or any other personal characteristic, in compliance with applicable laws and regulations on equal opportunities and inclusion (Italian Legislative Decree No. 198/2006, as subsequently amended, and Italian Legislative Decrees No. 215/2003 and No. 216/2003).
In compliance with applicable pay transparency legislation, we provide the following information regarding the initial remuneration envisaged for this position.
The position will be classified within the Employee category, at one of the C2, C3, B1 or B2 levels under the Italian Metalworking Industry National Collective Bargaining Agreement (CCNL Metalmeccanico Industria).
The classification level and any additional remuneration components supplementing the base salary will be determined based on an assessment, carried out during the selection process, of objective and neutral criteria such as, by way of example, the candidate’s professional experience, technical skills, level of autonomy and the responsibilities required by the role.
What we offer
We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.
Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
