17 annunci per il ruolo di customer support technician - lombardia (recruiting in corso)

Service Coordinator Italy & Med
Sandvik —Milano, Lombardia
- Da 39.000 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Inglese
- Miglioramento continuo
Denza After - Sales Mobile Service
BYD Europe —Milano, Lombardia
- Tempo pieno
- Remoto
- Inglese
PMO Analyst Intership (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Microsoft Excel
- Oracle
- Gestionale
10 giorni
Data Center Facility Engineer Italy
Data4 —Cornaredo, Lombardia
- Tempo pieno
- Inglese
Candidatura rapida
14 giorni
Data Center Engineering Operations Chief Engineer, DCEO
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
NAS Engineering Manager (Open Also To Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Manager, Chief Engineer
Vantage Data Centers Italy S.r.l. —Milano, Lombardia
- Weekend
- Gestionale
- Servizio clienti
- Manutenzione
Candidatura rapida
Regional Magnetic Resonance Start-up Engineer (m/f/d) - Italy
Siemens Healthineers —Milano, Lombardia
- Tempo pieno
- Inglese
Navaids Project Engineer (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- AutoCAD
- Spagnolo
- Inglese
Hardware Obsolescence Engineer - Internship (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
11 giorni
Manutentore Elettromeccanico, Cividate al Piano, Bergamo
Amazon Italia Logistica S.R.L. —Cividate al Piano, Lombardia
- Tempo pieno
- Recruiting
Flexjet Europe Aircraft Maintenance Technician
Flexjet Europe —Milano, Lombardia
- Tempo pieno
- Windows
- Microsoft Office
Candidatura rapida
Systems & Calibration Technician
UL Solutions —Carugate, Lombardia
- 28.800 € - 37.900 € all'anno
- Inglese
- Maturità
- Nessun titolo di studio
19 ore
Service Technician Potain
The Manitowoc Company —Lainate, Lombardia
- Tempo pieno
- Cantiere edile
- Manutenzione
- Inglese
Addetto alla cura degli animali da laboratorio - MILANO/CALCO
Charles River Laboratories —Lecco, Lombardia
- Tempo pieno
- IT
Technician, Fleet Service - Italy-2
The Goodyear Tire & Rubber Co. —Assago, Lombardia
- 25.760 € - 40.480 € all'anno
- Remoto
- Competenze analitiche
Software Integrator [Milano, Valencia, Sevilla, Murcia, Vigo or Burgos]
EDICOM CAPITAL —Milano, Lombardia
- 22.000 € - 32.000 € all'anno
- Tempo pieno
- Remoto
- Sistemi ERP
- Inglese
- Java
Candidatura rapida
17 ore

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support technician nella seguente località: lombardia

Accedendo al tuo account, accetti i Termini di Servizio di SimplyHired e acconsenti alle nostre Norme sui Cookie e sulla Privacy.

Service Coordinator Italy & Med

Sandvik -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno
Da 39.000 € all'anno

Qualifiche

Vendite
Ingegneria meccanica
Inglese
Miglioramento continuo
Gestione del business
Italiano

Descrizione completa della posizione

Sandvik is looking for a Service Coordinator with a Mechanical Engineering background to join our Service team. In this role, you will support operational activities related to technical assistance and Parts & Services, acting as a key connection between field technicians, customers, and internal functions

The role includes a structured development path, with progressive acquisition of technical skills that will eventually enable the candidate to provide remote technical support and contribute more actively to service sales activities.

Main Responsibilities

Service Operations & Customer Interaction

Plan and coordinate the schedule of service technicians, ensuring efficient and timely interventions.
Manage operational contacts with customers, ensuring clear, professional, and solution-oriented communication.
Collect, record, and prioritize service requests, working closely with technicians and the sales team.
Support reporting activities and the monitoring of service KPIs.

Parts & Services Sales Support

Promote a proactive approach to selling service solutions, in line with Sandvik’s strategy.
Actively support the preparation of service and spare parts quotations (component identification, service packages, contracts).
Contribute to the development of value-added service sales opportunities, starting from customers’ operational needs.
Collaborate with the sales team by providing technical sales support.

Technical Development & Advanced Support

Gradually acquire knowledge of Sandvik products, applications, and processes.
Support the analysis of technical issues reported by customers.
Provide, over time, remote technical assistance, contributing to customers’ operational continuity.
Participate in continuous improvement initiatives in service and customer experience.
Act as the primary point of contact with production, suppliers, and logistics.

Requirements

Degree in Mechanical Engineering or equivalent qualification.
2–3 years of experience in technical, service, or sales support roles.
Good ability to understand technical documentation (manuals, electrical and hydraulic diagrams, and mechanical part drawings).
Interest in technical support and customer business management.
Familiarity with digital tools and IT systems (CRM is a plus).
Experience in the mining or technical equipment sector is considered a plus.

Key Sandvik Competencies

Strong customer focus and value-oriented mindset.
Teamwork in a multidisciplinary and international environment.
Ability to take ownership of results, working autonomously and reliably.
Willingness to learn and continuously improve.
Organizational, planning, and prioritization skills.

Languages

Italian: fluent
English: fluent (written and spoken)

What We Offer

Opportunity to join an international industrial group focused on innovation and sustainability.
Structured technical training on products, services, and applications.
Inclusive, collaborative, and safety-driven work environment.
Concrete career growth opportunities toward managerial roles.

Sandvik guarantees and promotes equal opportunity. All qualified candidates will be considered without regard to sex, gender identity, sexual orientation, race, skin color, religion, nationality, disability, age, or any other characteristic protected by law.

NCBA category and classification: Impiegato, Level 2 of the NCBA for the Tertiary Commerce Sector.

Initial salary within the pay range of reference: starting from 39,000 Eur gross per year, 10% individual bonus and local profit-sharing bonus.

The actual salary offered will be determined based on various factors, such as internal pay equity, market benchmarks, responsibilities, experience, and skills of the selected candidate.

Candidati adesso

Perfeziona la tua ricerca

customer support technician offerte - lombardia

Service Coordinator Italy & Med

Denza After - Sales Mobile Service

PMO Analyst Intership (Open also to Protected Categories, Law 68/99)

Data Center Facility Engineer Italy

Data Center Engineering Operations Chief Engineer, DCEO

NAS Engineering Manager (Open Also To Protected Categories, Law 68/99)

Manager, Chief Engineer

Regional Magnetic Resonance Start-up Engineer (m/f/d) - Italy

Navaids Project Engineer (Open also to Protected Categories, Law 68/99)

Hardware Obsolescence Engineer - Internship (Open also to Protected Categories, Law 68/99)

Manutentore Elettromeccanico, Cividate al Piano, Bergamo

Flexjet Europe Aircraft Maintenance Technician

Systems & Calibration Technician

Service Technician Potain

Addetto alla cura degli animali da laboratorio - MILANO/CALCO

Technician, Fleet Service - Italy-2

Software Integrator [Milano, Valencia, Sevilla, Murcia, Vigo or Burgos]

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support technician nella seguente località: lombardia

Related Searches

Main Responsibilities

Service Operations & Customer Interaction

Parts & Services Sales Support

Technical Development & Advanced Support

Requirements

Key Sandvik Competencies

Languages

What We Offer

Strumenti per chi cerca lavoro

Strumenti Aziende

Visualizza

Resta in contatto