Commerce ops
Data Analysis & Insights Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Location
:
Milan
Employment Type
:
Intern
Job Code
:
A167090
Responsibilities
About the team
the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Support project-based goal tracking by monitoring key metrics across merchant and product performance, including sample supply, content output, and sales contribution.
- Analyze data to identify high-potential merchants and products, helping define the incubation profile and pathway for affiliate-focused sellers.
- Track and report on sample supply and content creation trends, identifying gaps and opportunities to optimize resource allocation.
- Assist in preparing weekly reports and analytical materials to summarize business performance and highlight key trends.
- Contribute to case study development by analyzing merchant and product performance, providing data-backed insights to support Account Managers in merchant outreach and pitch preparation.
- Help synthesize best practices and develop actionable pathways for merchants to optimize their affiliate investments.
- Support the consolidation of hit product cases by gathering data and insights from cross-functional teams, including policy resources, merchant BD inputs, and match-making incubation cases.
- Assist in quantifying the value of hit products by analyzing metrics such as sustained GMV growth contribution, merchant tier upgrades, and overall store GMV impact.
- Help document and communicate the methodology behind hit product incubation—for example, the correlation between sample investments, content volume, creator partnerships, and product success—to educate merchants and Account Managers on best practices.
Qualifications
Minimum Qualifications
- Currently pursuing a Bachelor's degree or above.
- Available to start immediately till the end of the year
- Highly interested in the e-commerce industry, with strong curiosity and the ability to learn quickly. And understand the short video/content and live broadcast ecosystems of TikTok.
- Proficient in Excel/Google/Lark Sheets, with basic data analysis skills
Preferred Qualifications
- Be sensitive to data and be able to proficiently use at least one data visualization analysis tool.
- Previous experience in influencer affiliate , content strategy, or e-commerce operations will be highly valued.
- Programming or coding skills are a plus; interest in leveraging internal and external tools and models to explore AI-powered solutions for operational work is highly preferred.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
