20 annunci per il ruolo di quality ecosystem - vimercate, lom (recruiting in corso)

Customer Experience Manager
Reevo Spa —Vimercate, Lombardia
- 2.800 € - 3.600 € al mese
- Remoto
- Spagnolo
- Gestionale
- Ingegneria
Candidatura rapida
B2C Product Manager
BenQ Europe B.V. —Sesto San Giovanni, Lombardia
- 40.000 € - 50.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Gestionale
- Business development
Candidatura rapida
20 ore
Senior Presales Specialist – Cybersecurity & Cloud Solution Engineering
Reevo Spa —Vimercate, Lombardia
- 5.200 € - 6.000 € al mese
- Spagnolo
- Azure
- Gestionale
Candidatura rapida
International Senior Product Manager
Bolton Group —Milano, Lombardia
- Da 50.000 € all'anno
- Part-time
- Remoto
- Spagnolo
- Gestionale
- Inglese
Presales Specialist – Cybersecurity & Cloud Solution Engineering
Reevo Spa —Vimercate, Lombardia
- 2.800 € - 3.600 € al mese
- Spagnolo
- Azure
- Gestionale
Candidatura rapida
Go-to
Cubbit —Milano, Lombardia
- 30.000 € - 36.000 € all'anno
- Spagnolo
- Vendite
- Salesforce
Global Head of External Communications
Alfasigma Group —Milano, Lombardia
- 150.000 € - 190.000 € all'anno
- Remoto
- Gestionale
- Inglese
Air Products Coordinator
Chiesi Farmaceutici —Milano, Lombardia
- Da 39.000 € all'anno
- Remoto
- Gestionale
- Inglese
- Maturità
1 giorno
Instruments Calibration Manager
Chiesi Farmaceutici —Milano, Lombardia
- Da 52.000 € all'anno
- Remoto
- Gestionale
- Ingegneria
- Inglese
1 giorno
Category Specialist
Bolton Group —Milano, Lombardia
- Da 40.000 € all'anno
- Part-time
- Remoto
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
8 giorni
Workforce&Organization Consultant/Senior Consultant
Capgemini Sogeti —Milano, Lombardia
- 33.059 € - 61.700 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9 giorni
Senior technical promoter - Protection, Substation Automation & Control
Siemens —Milano, Lombardia
- 52.000 € - 78.000 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Inglese
2 giorni
UX/UI Designer (Protected Category under Law 68/99)
TXT e-solutions SPA —Provincia di Milano, Lombardia
- 35.000 € - 40.000 € all'anno
- Maturità
- Convenzioni aziendali
Candidatura rapida
Senior Product Engineer I - Angular
Docebo —Milano, Lombardia
- 41.100 € - 54.800 € all'anno
- Tempo pieno
- DevOps
- AWS
- Agile
Workforce&Organization Consultant/Senior Consultant
Capgemini —Milano, Lombardia
- 33.059 € - 61.700 € all'anno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9 giorni
Tecnico Senior di Assistenza sul Campo – Electrification and Automation - Apparecchiature di Media Tensione e Interruttori/ Senior Field Service Technician Medium Voltage Switchgear and Breakers
Siemens —Milano, Lombardia
- 50.000 € - 65.000 € all'anno
- Tempo pieno
- Manutenzione
- Inglese
- Capacità di comunicazione
Digital Portfolio Sales Promoter
Siemens —Milano, Lombardia
- 60.000 € - 75.000 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Ingegneria
(Senior) Commercial Analyst – Automated Flexibility Trading (m/f/d)
Statkraft —Milano, Lombardia
- 50.000 € - 70.000 € all'anno
- Tempo pieno
- Inglese
- Laurea triennale
- Python
- Congedo parentale
Candidatura rapida
Senior Manager- Digital Practice- EMEA
dss+ —Milano, Lombardia
- Tempo pieno
- Gestionale
- Ingegneria
- Inglese
Candidatura rapida
Vertical Sales Specialist - eMobility
Siemens —Milano, Lombardia
- 58.000 € - 70.000 € all'anno
- Tempo pieno
- Vendite
- Inglese
- Business development

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di quality ecosystem nella seguente località: vimercate, lom

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Customer Experience Manager

Reevo Spa
Vimercate, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato
2.800 € - 3.600 € al mese

Qualifiche

Francese
Spagnolo
Infrastrutture cloud
Gestionale
Ingegneria
Inglese
Supporto tecnico
Capacità di presentazione
Laurea triennale
IT
Italiano
Negoziazione

Descrizione completa della posizione

We are a European Cloud & Cybersecurity Provider supporting medium-sized and large companies in managing and protecting their IT ecosystems.

Through highly reliable Cloud services, advanced Cybersecurity solutions, we help organizations ensure business continuity, security and digital innovation every day.

With offices across Italy, France, Spain and Switzerland, we combine an international mindset with strong local expertise, supporting customers through a team of skilled professionals and cutting-edge technologies.

What drives us is not only what we do, but how we do it: we believe in collaboration across teams and countries, transparency in the way we work and communicate, and accountability in delivering concrete and reliable results for our internal and external customers.

We are looking for a curious and proactive colleague to join our Customer Success Center Team as Customer Experience Manager ensuring the seamless delivery and performance of Reevo's services to customers, acting as the primary point of accountability for service quality, customer satisfaction, and contract compliance. Operating within the Customer Success Center, the Customer Experience Manager bridges customers and internal technical teams, ensuring SLA adherence, proactive service improvement, and long-term client retention.

Responsibilities of the selected candidate include:

Service Performance Management
- Oversee end-to-end service delivery to ensure compliance with contractual commitments and internal standards.
Customer Relationship Management
- Act as the primary service contact for assigned customers;
- Manage escalations and ensure timely resolution of issues.
Customer Success Contribution
- Work with the Customer Success Center team and Sales teams to identify upselling or cross-selling opportunities through service engagement.
Service Review and Reporting
- Conduct regular service review meetings with customers;
- Present performance data and improvement initiatives to internal and external stakeholders.
Cross-BU Coordination
- Collaborate with Operations teams to ensure smooth delivery of complex, multi-BU services.

The ideal candidate meets the following requirements:

Hard Skills:

Bachelor's degree in Information Technology, Engineering, or equivalent education.
5+ years in service management, delivery management, or customer success roles in IT, cloud, or managed services environments.
Proven experience in managing high-value customer accounts and service contracts.
Strong understanding of IT service management best practices.
Proficiency with service performance monitoring.
Knowledge of cloud infrastructure, networking, and cybersecurity fundamentals.
Data analysis and reporting capabilities for service metrics.

Language Skills:

Good command of Italian and English, both written and spoken is mandatory;
Good command of French and/or Spanish is a plus.

Soft Skills:

Excellent communication and presentation skills.
Strong relationship management and negotiation skills.
Analytical and problem-solving mindset.
Ability to work cross-functionally.
Strategic thinking with a customer-centric approach.

Why Join Us:

We believe people perform at their best when they can grow, collaborate and maintain a healthy work-life balance.
For this reason, we offer:

Flexible working approach and smart working opportunities;
Meal vouchers;
Welfare programs;
Health and accidentes insurance coverage;
Dedicate budget for learning, growth and development;
Compensation and benefit packages aligned with role, responsibilities and local policies.

If you enjoy challenges and actively contribute to company success, we are the right place for you!

Workplace: Vimercate (MB)

#LI-NB1

Settore: Informatica

Ruolo: Customer Service

RAL:

Salario mensile: EUR 2800 - EUR 3600

Tipo di occupazione: Contratto a tempo indeterminato

Candidatura rapida

Perfeziona la tua ricerca

quality ecosystem offerte - vimercate, lom

Customer Experience Manager

B2C Product Manager

Senior Presales Specialist – Cybersecurity & Cloud Solution Engineering

International Senior Product Manager

Presales Specialist – Cybersecurity & Cloud Solution Engineering

Go-to

Global Head of External Communications

Air Products Coordinator

Instruments Calibration Manager

Category Specialist

Workforce&Organization Consultant/Senior Consultant

Senior technical promoter - Protection, Substation Automation & Control

UX/UI Designer (Protected Category under Law 68/99)

Senior Product Engineer I - Angular

Workforce&Organization Consultant/Senior Consultant

Tecnico Senior di Assistenza sul Campo – Electrification and Automation - Apparecchiature di Media Tensione e Interruttori/ Senior Field Service Technician Medium Voltage Switchgear and Breakers

Digital Portfolio Sales Promoter

(Senior) Commercial Analyst – Automated Flexibility Trading (m/f/d)

Senior Manager- Digital Practice- EMEA

Vertical Sales Specialist - eMobility

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di quality ecosystem nella seguente località: vimercate, lom

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