19 annunci per il ruolo di problem solver - milano, lom (recruiting in corso)

Loyalty Specialist
DECATHLON Communication & Marketing —Milano, Lombardia
- 36.000 € - 42.000 € all'anno
- Tempo pieno
- Remoto
- Gestionale
- Inglese
- Laurea magistrale
5 ore
Senior Consultant/Assistant Manager Governance, Risk & Compliance - Consumer&Industrial Market
KPMG —Milano, Lombardia
- 31.000 € - 51.000 € all'anno
- Ingegneria
- Inglese
- Laurea magistrale
Frontend Engineer
Lexroom —Milano, Lombardia
- 40.000 € - 100.000 € all'anno
- Tempo pieno
- Remoto
- JavaScript
Candidatura rapida
14 giorni
Experienced Consultant - Manufacturing
McKinsey & Company —Milano, Lombardia
- Inglese
- Microsoft Office
- Laurea magistrale
Istruttore sportivo
CENTRO FIT SSD A R.L. —Sesto San Giovanni, Lombardia
- Sconti sui prodotti o servizi dell'azienda
- Partecipazione agli utili
Candidatura rapida
Experienced Consultant - Procurement
McKinsey & Company —Milano, Lombardia
- Inglese
- Microsoft Office
- Laurea magistrale
AI Engineer - Internship (Open also to Protected Categories, Law 68/99)
Thales —Gorgonzola, Lombardia
- Tempo pieno
- Informatica
- Machine learning
- Python
PowerBI - Data & AI
Avanade —Milano, Lombardia
- 28.000 € - 46.000 € all'anno
- Azure
- SQL
- AWS
Hydraulics Engineer
Dana Incorporated —Cavenago di Brianza, Lombardia
- Gestionale
- CAD
- Inglese
Data Engineer
Avanade —Milano, Lombardia
- 28.000 € - 46.000 € all'anno
- Azure
- SQL
Business Development Representative
AmagisTech —Milano, Lombardia
- 24.000 € all'anno
- Tempo pieno
Senior Consultant F&PM | Milano
KPMG —Milano, Lombardia
- Remoto
- Inglese
- Laurea magistrale
Experienced Consultant - Capital Excellence
McKinsey & Company —Milano, Lombardia
- Inglese
- Microsoft Office
- Laurea magistrale
Network Engineer
OSS_IT234_IT, Brugherio —Brugherio, Lombardia
- Inglese
- AWS
Candidatura rapida
Principal - Global Custom Integrated Research
IQVIA —Milano, Lombardia
- Gestionale
Software Engineer/Software Developer
Software Team —Sesto San Giovanni, Lombardia
- Inglese
- Java
- JavaScript
Senior Analog Design Engineer
Analog Devices —Assago, Lombardia
- Tempo pieno
- Gestionale
Service & OF - Field Service
Elekta —Agrate Brianza, Lombardia
- Servizio clienti
- Leadership
Tecnico caldaie
SMART CLIMA Srl —Milano, Lombardia
- 1.100 € - 1.500 € al mese
- Tempo pieno
- Inglese
- Maturità
- Assicurazione sanitaria
Candidatura rapida

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Loyalty Specialist

DECATHLON Communication & Marketing -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo indeterminato | Tempo pieno
36.000 € - 42.000 € all'anno
5 ore fa

Qualifiche

Gestionale
Inglese
Laurea magistrale
Project management
Italiano

Descrizione completa della posizione

Contract Details: Full time (40h/week), 2 days/week smart working

Division: Marketing

Direct Team: Customer Growth

Start date: As soon as possible

RESPONSABILITA'

The Loyalty Program Activation Specialist is responsible for advancing the B2C loyalty initiative. The primary goal is to enhance customer acquisition and engagement across all commercial touchpoints, increasing long-term value through a unified and high-quality loyalty journey.

The specialist manages the end-to-end deployment of the program, encompassing strategic design, value definition, and the execution of targeted promotional activities. By utilizing data-driven insights, they evaluate performance, refine marketing efforts, and ensure the program remains both profitable and focused on customer needs.

This role requires a blend of critical-thinking and collaborative skill. The specialist must work effectively with various internal departments, including marketing, IT, finance, and retail, as well as external partners to ensure loyalty projects support broader organizational goals.

Strategy & Activation

Design and execute the promotional and engagement roadmap across all channels (web, app, in-store) to ensure business profitability and program growth.
Design and optimize the "Earn & Burn" loop and develop rewards catalog to maximize customer lifetime value and satisfaction.
Execute omnichannel loyalty campaigns that bridge in-store and online customer experiences.

Platform Management & Data

Manage the loyalty platform technical setup, including segmentation, promotion monitoring, and troubleshooting.
Analyze campaign performance and market trends to deliver actionable insights and ROI-focused reporting.

Process & Collaboration

Collaborate with global product teams and local stakeholders to refine customer identification processes and UX.
Align internal departments on loyalty priorities through clear, strategic communication and knowledge sharing.

CANDIDATE QUALIFICATIONS

Possess 2-4 years of professional experience specializing in loyalty program management and data-informed decision-making.
Demonstrated expertise in project management with a background in executing omnichannel activations.
Strategic thinker with the ability to translate complex data sets into actionable customer insights and ROI-focused strategic recommendations.
Adopt a customer-centric approach rooted in a deep understanding of effective retention strategies.
Results-driven individual who is both a proactive problem-solver and a collaborative team player.
Required professional proficiency in both English and Italian (verbal and written).

PERFORMANCE INDICATORS (KPIs)

Growth & Acquisition: Total number of active customers and volume of new accounts.
Engagement & Retention: Active redeemer rate, churn rate, and loyalty program CSAT scores.
Revenue & Behavior: Average revenue per user, purchase frequency, and the percentage of identified transactions.
Marketing Consent: Overall Opt-in percentage.

Candidati adesso

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problem solver offerte - milano, lom

Loyalty Specialist

Senior Consultant/Assistant Manager Governance, Risk & Compliance - Consumer&Industrial Market

Frontend Engineer

Experienced Consultant - Manufacturing

Istruttore sportivo

Experienced Consultant - Procurement

AI Engineer - Internship (Open also to Protected Categories, Law 68/99)

PowerBI - Data & AI

Hydraulics Engineer

Data Engineer

Business Development Representative

Senior Consultant F&PM | Milano

Experienced Consultant - Capital Excellence

Network Engineer

Principal - Global Custom Integrated Research

Software Engineer/Software Developer

Senior Analog Design Engineer

Service & OF - Field Service

Tecnico caldaie

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