10 annunci per il ruolo di customer support coordinator (recruiting in corso)

Portfolio Strategy Lead
Vertiv —Tognana, Veneto
- Gestionale
- Negoziazione
Quality Engineer
Parker Hannifin Corporation —Gessate, Lombardia
- Tempo pieno
- Inglese
- Laurea magistrale
Technical Platform Architect - CCaaS
Sprinklr —Milano, Lombardia
- Part-time
- Gestionale
- Inglese
- Database
EMEA Legal Intern
Berlin Packaging —Trezzano sul Naviglio, Lombardia
- 800 € al mese
- Tempo pieno
- Inglese
- Laurea magistrale
Sales administration coordinator (fixed-term contract)
VusionGroup —Vimercate, Lombardia
- 26.000 € - 34.000 € all'anno
- Tempo pieno
2 giorni
mRNA QC Lab Coordinator
Thermo Fisher Scientific —Monza, Lombardia
- Tempo pieno
- Microsoft Office
- Controllo qualità
Field Technical Engieneer - Elettrofisiologia Apprentice
Abbott Laboratories —Milano, Lombardia
- Tempo pieno
- Ingegneria
- Inglese
- Microsoft Office
Software Engineer jr
AIDA EUROPE GmbH —Pavone del Mella, Lombardia
- Tempo pieno
- Competenze analitiche
- PLC
- Sviluppo software
F&B Coordinator Intern - Bvlgari Hotel Milano
Marriott International, Inc —Milano, Lombardia
- 650 € - 800 € al mese
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1 giorno
Facilities and H&S Coordinator (Fragile Workers 68/99)
CAE Inc. —Milano, Lombardia
- Part-time
- Oracle

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Portfolio Strategy Lead

Vertiv -
Tognana, Veneto

Candidati adesso

Dettagli della posizione

Qualifiche

Gestionale
Solution architecture
Negoziazione

Descrizione completa della posizione

The Portfolio Strategy Lead is responsible for shaping and driving the commercial direction of Vertiv's solutions-driven services portfolio. This role connects offering leads, application engineers, and analysts around a shared portfolio vision — creating alignment across teams while balancing customer value with profitable growth.

You'll serve as the strategic link between what we build and how we take it to market, translating service capabilities into compelling, competitive propositions that win in the market and deliver strong margins.

KEY RESPONSIBILITIES

Solution Architecture & Portfolio Strategy

Own the solution architecture and services strategy and platform delivery for the solutions-driven portfolio
Drive integrated offer development where Power Train and Thermal Chain capabilities converge
Lead multi-product, multi-BU service integration across the portfolio
Maintain the unified portfolio roadmap aligned to Vertiv's long-term growth strategy

Commercial Strategy & Pricing

Own end-to-end commercial strategy including pricing models, deal structures, and margin management
Provide pricing logic and inputs into pricing configurators
Lead development of pricing frameworks, configurators, and commercial policies with Finance and BU stakeholders
Align pricing with Implementation Leads and BUs to protect consistency and margin integrity
Review and approve non-standard terms, discounts, and deal exceptions against margin and risk thresholds
Drive SKU rationalisation and commercial packaging to improve sales efficiency

Sales & Engineering Enablement

Develop sales enablement toolkits, training materials, and go-to-market readiness assets for Sales and Channel teams
Own adoption and technical acceleration programs (training) for portfolio solutions, working alongside Academy and Marketing to drive customer uptake
Support complex bids, proposals, and customer negotiations with commercial guidance and RFP/RFI involvement

Performance & Insights

Define and monitor portfolio KPIs: win rates, deal value, margin by offering, attach rates, and profitability metrics
Analyze Voice of Customer feedback from Implementation Leads while maintaining an active industry presence, translating field and customer signals into actionable portfolio decisions and market analysis inputs
Report portfolio and commercial performance to senior leadership
Collaborate with global counterparts to maintain alignment on new ideas, offerings, and strategic direction

Central Coordination

Act as the central coordinator across Offering Leads, Application Engineers, and Analysts to drive a unified go-to-market approach
Coordinate cross-domain integration across Power Train, Thermal Chain, and Modular/Infrastructure Solutions

KEY OUTPUTS

Unified portfolio roadmap
Solution bundle frameworks and commercial packaging
Pricing frameworks, rate cards, and deal approval guidelines
Sales enablement toolkits and commercial training materials
Cross-domain integration plans
Commercial performance dashboards and reporting packs
Business case inputs for new or revised service offerings
SKU and portfolio rationalization recommendations

SKILLS REQUIRED

Technical / Functional

Strategic thinking and portfolio management across multi-product, multi-BU environments
Strong commercial acumen with experience in pricing strategy, deal structuring, and margin management
Field experience is a strong asset
Proficiency in financial modelling and business case development
Solution architecture expertise across integrated service portfolios
Experience with CPQ (Configure, Price, Quote) tools and CRM platforms
Understanding of services business models (T&M, fixed-price, subscription, outcome-based)

Behavioural

Cross-functional leadership — able to coordinate and align diverse stakeholder groups without direct authority
Strategic thinker with the ability to operate at both a high level and in detail
Strong influencing, negotiation, and stakeholder alignment skills
Commercially curious and customer-focused
Comfortable with ambiguity and able to drive decisions in fast-moving environments
Collaborative and solution-oriented by nature

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customer support coordinator offerte

Portfolio Strategy Lead

Quality Engineer

Technical Platform Architect - CCaaS

EMEA Legal Intern

Sales administration coordinator (fixed-term contract)

mRNA QC Lab Coordinator

Field Technical Engieneer - Elettrofisiologia Apprentice

Software Engineer jr

F&B Coordinator Intern - Bvlgari Hotel Milano

Facilities and H&S Coordinator (Fragile Workers 68/99)

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