14 annunci per il ruolo di customer support coordinator (recruiting in corso)

Customer Care Representative - English speaker
Safilo —Padova, Veneto
- Da 26.000 € all'anno
- Remoto
- Microsoft Excel
- Servizio clienti
- Salesforce
5 ore
Full-stack Developer, Senior - Milan
indigo.ai —Milano, Lombardia
- Remoto
- Machine learning
- JavaScript
- HTML
Aseptic Field Coordinator (M/W/D)
Sidel —Parma, Emilia-Romagna
- Gestionale
- Inglese
- Maturità
Meeting and Events Intern
The Social Hub —Firenze, Toscana
- 500 € al mese
- Inglese
- Epic
- Tirocinio formativo/stage
Candidatura rapida
8 giorni
STAGE Medical Affairs - azienda farmaceutica
Santen —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Candidatura rapida
Assembly - Fit up&Welder
John Crane —Solaro, Lombardia
- 34.000 € - 39.000 € all'anno
- Tempo pieno
- Assemblaggio
- Saldatura
Candidatura rapida
Portfolio Strategy Lead
Vertiv —Tognana, Veneto
- Gestionale
- Negoziazione
Junior Accounts Receivable Accountant
The Level Group —Milano, Lombardia
- Fino a 28.000 € all'anno
- Tempo pieno
- Microsoft Excel
- Inglese
- Contabilità
Candidatura rapida
3 ore
Quality Engineer
Parker Hannifin Corporation —Gessate, Lombardia
- Tempo pieno
- Inglese
- Laurea magistrale
Technical Platform Architect - CCaaS
Sprinklr —Milano, Lombardia
- Part-time
- Gestionale
- Inglese
- Database
EMEA Legal Intern
Berlin Packaging —Trezzano sul Naviglio, Lombardia
- 800 € al mese
- Tempo pieno
- Inglese
- Laurea magistrale
Sales administration coordinator (fixed-term contract)
VusionGroup —Vimercate, Lombardia
- 26.000 € - 34.000 € all'anno
- Tempo pieno
3 giorni
Software Engineer jr
AIDA EUROPE GmbH —Pavone del Mella, Lombardia
- Tempo pieno
- Competenze analitiche
- PLC
- Sviluppo software
F&B Coordinator Intern - Bvlgari Hotel Milano
Marriott International, Inc —Milano, Lombardia
- 650 € - 800 € al mese
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1 giorno

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Customer Care Representative - English speaker

Safilo -
Padova, Veneto

Candidati adesso

Dettagli della posizione

Da 26.000 € all'anno
5 ore fa

Benefit

Mensa aziendale

Qualifiche

Microsoft Excel
SAP CRM
Servizio clienti
SAP
Salesforce
Inglese
Microsoft Office
Master data management
Olandese

Descrizione completa della posizione

Job description

About us:

Safilo is among the most important players in the eyewear market for design, production and distribution of sunglasses, prescription frames, sports glasses, helmets and goggles.

Among our brands we boast of some historical/timeless brands such as Polaroid and Carrera and other cutting-edge brands such as BOSS, Hugo, Carolina Herrera, Tommy Hilfiger, Fossil, Kate Spade, Marc Jacobs, Pierre Cardin, Moschino, Levi’s, Missoni.

We believe in the centrality of people, the importance of innovation and sustainability, which are not just nice words, but become an inclusive path where we are all involved. And the ability to create value through this is our goal.

Who are we looking for:

We are currently seeking for a Customer Care Representative to join our dynamic team, based at our Padua Headquarters. The role will report to the Customer Care Team Coordinator.

As Customer Care Representative, you will be responsible for:

Manage first-level Customer requests via Phone, Email, and WhatsApp, acting as the first point of contact and ensuring service levels and KPIs are met.
Handle and resolve Customer complaints, identify and escalate priority issues, and provide Customers with all necessary product and service information.
Act as the voice of the Customer within the company by sharing feedback, reporting issues, and proactively managing complaints to find effective solutions.
Perform back-office activities, including customer master data management and support to the sales representatives using SAP.
Use the CRM system and other digital tools to support daily Customer interactions.

You are the person we are looking for if:

You are fluent in/native-level English (mandatory) – Dutch is a plus;
You have experience in a B2B Customer Service environment;
You have a good knowledge of Microsoft Office 365, particularly Excel;
You have a strong customer orientation and excellent communication skills;
You have a problem-solving mindset with a strong focus on results;
You are a collaborative, reliable team player;
You have experience with SAP and/or Salesforce, which is considered a plus.

What we offer

A working environment based on a solid corporate culture, where you can confront yourself with many professionals and enrich your skills;
A Smart work mode that allows you to live your best work-life balance (3 to 4 days a week/free location);
National Collective Labour Agreement and Job Classification: Occhialeria – Impiegati;
Salary: starting from 26.000,00€. The salary and job classification level will be determined based on objective criteria, regardless of gender, such as experience, skills, and seniority;
Variable compensation: not provided;
Company canteen, smart working, performance bonus, health insurance as per collective agreement.

Job Reference: BPO01261

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customer support coordinator offerte

Customer Care Representative - English speaker

Full-stack Developer, Senior - Milan

Aseptic Field Coordinator (M/W/D)

Meeting and Events Intern

STAGE Medical Affairs - azienda farmaceutica

Assembly - Fit up&Welder

Portfolio Strategy Lead

Junior Accounts Receivable Accountant

Quality Engineer

Technical Platform Architect - CCaaS

EMEA Legal Intern

Sales administration coordinator (fixed-term contract)

Software Engineer jr

F&B Coordinator Intern - Bvlgari Hotel Milano

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