20 annunci per il ruolo di entry level - cesano boscone, lom (recruiting in corso)

Customer Service Representative
Abbott Laboratories —Milano, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Administrator II - Ufficio Gare (Fixed Term)
Thermo Fisher Scientific —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Activation Specialist, People with Disabilities
Google —Milano, Lombardia
- 62.000 € - 64.000 € all'anno
- Vendite
- Inglese
- Laurea triennale
Finance Manager, Shared Service Accounting
Leica Microsystems —Buccinasco, Lombardia
- Tempo pieno
- Inglese
- Competenze analitiche
- Contabilità
2 giorni
PR, Publicity & Communication Intern
The Walt Disney Company (EMEA) —Milano, Lombardia
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
3 giorni
Italy Internship Visual Merchandising Assistant
Estee Lauder —Milano, Lombardia
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
Housekeeping Manager Assistant - Bvlgari Hotel Milano
Marriott International, Inc —Milano, Lombardia
- 30.000 € - 35.000 € all'anno
- Tempo pieno
- Nessuna esperienza richiesta
- Hotel
- Maturità
Data Center Engineering Operations Chief Engineer, DCEO
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- 37.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
- Partecipazione azionaria
Italy - Voyage Program September 2026 - Food & Beverage
Marriott International, Inc —Milano, Lombardia
- 23.892,26 € all'anno
- Tempo pieno
- Inglese
- Laurea triennale
Operativo Spedizioni Internazionali - Stage
Italmondo Trasporti Internazionali spa —Arluno, Lombardia
- Spagnolo
- Inglese
- Data entry
Cybersecurity Software Engineer
NTT Ltd —Milano, Lombardia
- Competenze analitiche
- Lavoro da casa
7 giorni
Senior Accountant
Zeeco —Milano, Lombardia
- Tempo pieno
- Remoto
- Microsoft Excel
- Oracle
- Sistemi ERP
Candidatura rapida
4 giorni
Accountant - French speaking
Avnet —Milano, Lombardia
- Tempo pieno
- Microsoft Excel
- Inglese
- Contabilità
Senior Consultant / Project Manager, Milan
Business Sweden —Milano, Lombardia
- Microsoft Word
- Gestionale
- Vendite
Business Development Representative - Italy
Fortinet —Milano, Lombardia
- Tempo pieno
- Capacità di presentazione
- Competenze organizzative
Miu Miu - Client Advisor
Prada —Milano, Lombardia
- Inglese
- Gestione della vendita al dettaglio
MARKETING E PUBBLICITÀ DIRETTA - ENTRY LEVEL - PART TIME / FULL TIME
IMPACT MARKETING —Cinisello Balsamo, Lombardia
- 750 € - 2.000 € al mese
- Part-time
- Vendite
- Nessuna esperienza richiesta
- Maturità
Candidatura rapida
Barman - Camparino in Galleria
Campari Group —Milano, Lombardia
- Tempo pieno
- Inglese
Service Technician Traineeship - Milan Linate
Tesla —Peschiera Borromeo, Lombardia
- Weekend
- Microsoft Office
Senior Consultant Insurance (f|m|x)
zeb.rolfes.schierenbeck.associates GmbH —Milano, Lombardia
- Tempo pieno
- Remoto
- Gestionale
- Dottorato di ricerca
- Inglese

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Customer Service Representative

Abbott Laboratories -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno

Qualifiche

Microsoft Word
Microsoft Excel
Microsoft Outlook
Gestionale
Servizio clienti
SAP
Sistemi ERP
Inglese
Microsoft Office
Maturità
SAP ERP
Italiano

Descrizione completa della posizione

About the Role

We are looking for an experienced Customer Service & Order Management Specialist with strong SAP experience to join our local Customer Service team. In this role, you will provide high-quality support to both internal and external stakeholders, managing the end-to-end order cycle and ensuring smooth, compliant operations.

You will handle order processing, pricing and billing inquiries, service requests, and complaint management while working in full compliance with internal procedures and applicable regulations (e.g. ABBOTT Quality System). This is a role with a high degree of autonomy, where your expertise will directly contribute to the efficiency and success of the Customer Service function in Italy.

What You Will Do

Front Office Activities

Process customer orders received via telephone, ensuring accuracy and professionalism.
Investigate and resolve customer complaints promptly, providing clear and solution-oriented communication.
Collaborate with internal teams (e.g. Sales, Finance, Logistics) to resolve pricing discrepancies.
Issue credit notes for returns and complaints within defined procedural deadlines.
Coordinate with approved couriers for deliveries, pick-ups and claim handling.
Organize return shipments and manage PER processing in close collaboration with sales representatives.

Back Office Activities

Manage customer orders received via email, fax or post, ensuring timely entry into the system.
Ensure accurate creation of sales orders and invoices in the ERP system (SAP).
Generate all necessary documentation: packing lists, proforma invoices, credit notes and related documents.
Execute timely and precise invoicing, including electronic invoices, in line with local regulations.
Monitor invoice issuance and proactively follow up on backorders, keeping stakeholders informed.
Maintain and update master data (customers, materials, pricing) to ensure data quality and consistency.
Support product tracking and FSCA (Field Safety Corrective Action) activities in alignment with quality and regulatory requirements.

General Responsibilities

Actively participate in process improvement initiatives and cross-functional projects.
Share knowledge and support onboarding by mentoring and training junior team members.
Ensure full compliance with company policies, procedures and ethical standards.

What You Bring

Upper secondary / high school diploma (or equivalent); additional education is a plus.
Proven experience in Customer Service and/or Order Management, ideally within a regulated or international environment.
Solid working knowledge of SAP (or similar ERP systems) for order processing and billing.
Fluency in the local language (Italian) and good command of English, both written and spoken.
Proficiency in Microsoft Office (especially Excel, Outlook, Word).
Strong organizational skills with a high level of accuracy and attention to detail.
Excellent communication and stakeholder management skills.
Customer-focused mindset, with a collaborative and team-oriented approach.
Ability to prioritize and stay resilient under pressure in a dynamic environment.
High level of integrity, reliability and adaptability.

What We Offer

The opportunity to play a key role in the end-to-end order management and customer service process.
A collaborative and supportive team environment, with exposure to cross-functional stakeholders.
The chance to contribute to continuous improvement initiatives and process optimization.
A role where your experience with SAP and order management will be recognized and valued.

Equal Opportunity & Data Privacy – Italy

We are committed to creating an inclusive working environment and welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, ethnicity, religious belief or any other protected characteristic, in line with applicable Italian laws (including D.Lgs. 198/2006 and subsequent amendments).

Your personal data will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

Candidati adesso

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