20 annunci per il ruolo di quality manager - vimercate, lom (recruiting in corso)

Customer Experience Manager
Reevo Spa —Vimercate, Lombardia
- 2.800 € - 3.600 € al mese
- Remoto
- Spagnolo
- Gestionale
- Ingegneria
Candidatura rapida
Project Quality Manager
Kanadevia Inova AG —Milano, Lombardia
- 59.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Project management
Marketing Communications Manager – Europe High Tech Division
Ecolab Inc. —Vimercate, Lombardia
- 75.300 € - 113.100 € all'anno
- Laurea triennale
- Marketing
2 giorni
Quality Manager Junior
Cleaf —Lissone, Lombardia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Global Aero & Generator Supplier Quality Leader
GE Vernova —Milano, Lombardia
- Fino a 200.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Pagamento spese di trasferimento
- Assicurazione sulla vita
8 giorni
Wellness CBIA Manager - Europe
Haleon —Milano, Lombardia
- 56.481,00 € - 77.661,10 € all'anno
- Tempo pieno
- Servizio ai tavoli
- Python
Senior People Operations Specialist
Docebo —Biassono, Lombardia
- 37.000 € - 50.000 € all'anno
- Tempo pieno
- Risorse umane
Senior Project Manager
Dematic S.r.l. —Cernusco sul Naviglio, Lombardia
- 54.000 € - 80.850 € all'anno
- Tempo pieno
- Microsoft Excel
- Gestionale
- PMP
Risk Manager
Sinclair —Monza, Lombardia
- Gestionale
- Ingegneria
- Inglese
Oliver Wyman - Data&Analytics - Team Leader - Milan
Oliver Wyman —Milano, Lombardia
- 69.000 € - 105.000 € all'anno
- Tempo pieno
- Inglese
- Laurea magistrale
- SQL
Global Product Manager – ShorePower
Cavotec SA —Nova Milanese, Lombardia
- 50.000 € - 65.000 € all'anno
- Remoto
- Gestionale
- Vendite
- Inglese
- Parcheggio libero
Senior Project Manager, Renewables EMEA
UL Solutions —Milano, Lombardia
- 170.000 € - 230.000 € all'anno
- Inglese
- Laurea magistrale
- Laurea triennale
Operations Manager - Document & Business Solutions
JPMorganChase —Milano, Lombardia
- 45.000 € - 60.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Graduate Area/Shift Manager - Lombardia
Amazon Italia Logistica S.R.L. —Provincia di Milano, Lombardia
- 34.700 € all'anno
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Partecipazione azionaria
9 giorni
International Senior Product Manager
Bolton Group —Milano, Lombardia
- Da 50.000 € all'anno
- Part-time
- Remoto
- Spagnolo
- Gestionale
- Inglese
Medical Manager
Zentiva Group, a.s. —Milano, Lombardia
- 60.000 € - 70.000 € all'anno
- Tempo pieno
- Medicina
- Inglese
Commercial Procurement Manager (all genders) in Milan
Ridedott —Milano, Lombardia
- 55.000 € - 95.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Azure
- Gestionale
Procurement Team Lead
ABB S.p.A. —Garbagnate Monastero, Lombardia
- Da 48.000 € all'anno
- Microsoft Excel
- Oracle
- Gestionale
Candidatura rapida
6 giorni
Facility Manager (Italy & Central Europe)
NORMAL Italy —Milano, Lombardia
- Da 45.000 € all'anno
- Tempo pieno
- Gestionale
- Manutenzione
- Inglese
Social & Digital Specialist
Stanley Black & Decker —Vimercate, Lombardia
- 28.000 € - 36.200 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Project management
- Rimborso tasse scolastiche

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di quality manager nella seguente località: vimercate, lom

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Customer Experience Manager

Reevo Spa
Vimercate, Lombardia

Candidatura rapida

Dettagli della posizione

Tempo indeterminato
2.800 € - 3.600 € al mese

Qualifiche

Francese
Spagnolo
Infrastrutture cloud
Gestionale
Ingegneria
Inglese
Supporto tecnico
Capacità di presentazione
Laurea triennale
IT
Italiano
Negoziazione

Descrizione completa della posizione

We are a European Cloud & Cybersecurity Provider supporting medium-sized and large companies in managing and protecting their IT ecosystems.

Through highly reliable Cloud services, advanced Cybersecurity solutions, we help organizations ensure business continuity, security and digital innovation every day.

With offices across Italy, France, Spain and Switzerland, we combine an international mindset with strong local expertise, supporting customers through a team of skilled professionals and cutting-edge technologies.

What drives us is not only what we do, but how we do it: we believe in collaboration across teams and countries, transparency in the way we work and communicate, and accountability in delivering concrete and reliable results for our internal and external customers.

We are looking for a curious and proactive colleague to join our Customer Success Center Team as Customer Experience Manager ensuring the seamless delivery and performance of Reevo's services to customers, acting as the primary point of accountability for service quality, customer satisfaction, and contract compliance. Operating within the Customer Success Center, the Customer Experience Manager bridges customers and internal technical teams, ensuring SLA adherence, proactive service improvement, and long-term client retention.

Responsibilities of the selected candidate include:

Service Performance Management
- Oversee end-to-end service delivery to ensure compliance with contractual commitments and internal standards.
Customer Relationship Management
- Act as the primary service contact for assigned customers;
- Manage escalations and ensure timely resolution of issues.
Customer Success Contribution
- Work with the Customer Success Center team and Sales teams to identify upselling or cross-selling opportunities through service engagement.
Service Review and Reporting
- Conduct regular service review meetings with customers;
- Present performance data and improvement initiatives to internal and external stakeholders.
Cross-BU Coordination
- Collaborate with Operations teams to ensure smooth delivery of complex, multi-BU services.

The ideal candidate meets the following requirements:

Hard Skills:

Bachelor's degree in Information Technology, Engineering, or equivalent education.
5+ years in service management, delivery management, or customer success roles in IT, cloud, or managed services environments.
Proven experience in managing high-value customer accounts and service contracts.
Strong understanding of IT service management best practices.
Proficiency with service performance monitoring.
Knowledge of cloud infrastructure, networking, and cybersecurity fundamentals.
Data analysis and reporting capabilities for service metrics.

Language Skills:

Good command of Italian and English, both written and spoken is mandatory;
Good command of French and/or Spanish is a plus.

Soft Skills:

Excellent communication and presentation skills.
Strong relationship management and negotiation skills.
Analytical and problem-solving mindset.
Ability to work cross-functionally.
Strategic thinking with a customer-centric approach.

Why Join Us:

We believe people perform at their best when they can grow, collaborate and maintain a healthy work-life balance.
For this reason, we offer:

Flexible working approach and smart working opportunities;
Meal vouchers;
Welfare programs;
Health and accidentes insurance coverage;
Dedicate budget for learning, growth and development;
Compensation and benefit packages aligned with role, responsibilities and local policies.

If you enjoy challenges and actively contribute to company success, we are the right place for you!

Workplace: Vimercate (MB)

#LI-NB1

Settore: Informatica

Ruolo: Customer Service

Salario mensile: EUR 2800 - EUR 3600

Tipo di occupazione: Contratto a tempo indeterminato

Candidatura rapida

Perfeziona la tua ricerca

quality manager offerte - vimercate, lom

Customer Experience Manager

Project Quality Manager

Marketing Communications Manager – Europe High Tech Division

Quality Manager Junior

Global Aero & Generator Supplier Quality Leader

Wellness CBIA Manager - Europe

Senior People Operations Specialist

Senior Project Manager

Risk Manager

Oliver Wyman - Data&Analytics - Team Leader - Milan

Global Product Manager – ShorePower

Senior Project Manager, Renewables EMEA

Operations Manager - Document & Business Solutions

Graduate Area/Shift Manager - Lombardia

International Senior Product Manager

Medical Manager

Commercial Procurement Manager (all genders) in Milan

Procurement Team Lead

Facility Manager (Italy & Central Europe)

Social & Digital Specialist

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di quality manager nella seguente località: vimercate, lom

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