Commerce ops
Business Analytics Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Location
:
Milan
Employment Type
:
Intern
Job Code
:
A129352A
Responsibilities
About the Team
The Business Planning & Operations team take a strategic approach to driving impact cross-functionally across TikTok. They work with multiple business units and senior stakeholders including, but not limited to, Category, Partnerships, Strategy, Governance & Experience and Data Science. This team drives forward business growth and operational efficiency by providing significant business diagnosis and practical solutions through the use of analytical insights.
Our Mission
To drive sustainable growth within the European market by balancing Operating Efficiency, Merchant Experience, and Governance Health. You will optimize platform mechanisms and lead strategic initiatives to ensure long-term merchant retention, high-quality GMV expansion, and the development of a scalable, compliant merchant ecosystem.
We are looking for a motivated Business Planning & Operations Intern based in London to support strategic research, business analytics, data processing and cross-functional project execution for TikTok global e-commerce business.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Deeply participate in strategic research, business analysis and data processing for TikTok international e-commerce business.
- Collaborate closely with cross-functional business teams to advance key strategic projects and ensure effective strategy implementation and execution.
- Conduct industry landscape research, sort out market insights and support core business strategic decision-making.
- Organize and analyze business data, output structured analytical insights to drive business optimization.
Qualifications
Minimum Qualifications:
- Currently pursuing an Undergraduate/Master's Degree.
- Strong analytical and problem-solving skills, with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker).
- Excellent communication and stakeholder management abilities.
- Comfortable working in a fast-paced, ambiguous environment with multiple priorities.
- Strong business acumen and a collaborative, proactive mindset.
Preferred Qualifications:
- Experience working in or with e-commerce or tech platforms.
- Familiarity with seller operations, cohort analysis, or lifecycle management.
- Passion for using data to drive impact and continuous optimization.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
