As a Restaurant Host/Hostess at Grand Hotel Timeo, a Belmond Hotel, you will be the elegant first impression for our esteemed guests, setting the sophisticated tone for an unforgettable dining experience. You will be a crucial part of our vibrant team, utilizing your refined demeanor and exceptional organizational skills to manage seating, gracefully welcome guests, and ensure a seamless flow of service within our exclusive restaurant setting. If you possess a polished presence, a personable approach, and a true dedication to delivering outstanding hospitality, this is your distinguished opportunity.
Primary Responsibilities Include:
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Warmly greeting and elegantly seating guests in the restaurant, efficiently managing table allocations and any waiting lists.
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Handling all incoming reservation requests, bookings, and inquiries with utmost professionalism and precision.
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Coordinating effortlessly with the floor, kitchen, and bar staff to ensure timely seating and attentive, synchronized service.
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Maintaining a pristine and organized host stand and an inviting entrance area for the restaurant.
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Assisting guests with any dietary requirements, special requests, or needs, ensuring a comfortable and luxurious visit.
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Providing insightful information about the restaurant's exquisite menu, culinary concept, and wine selection.
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Collaborating harmoniously with the entire service team to ensure a smooth, refined, and memorable dining experience.
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Anticipating guest desires and proactively addressing them to elevate their visit to an art form.
Requirements
What You Bring:
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Previous experience as a Host/Hostess or in a similar customer service role, preferably in a high-end restaurant setting.
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A genuine passion for hospitality and providing excellent guest service.
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Strong organizational skills and the ability to multitask in a fast-paced environment.
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Exceptional communication and interpersonal skills.
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Fluent in Italian and English (both written and spoken). Additional language skills are a plus.
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Impeccable personal presentation and a friendly, welcoming demeanor.
Benefits
What We Offer:
At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
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seasonal contract according with "C.C.N.L. Settore Turismo - Federalberghi."
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Corporate Welfare provided.
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Team social events.
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Meals provided at our staff canteen during working hours.
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A unique opportunity to gain experience in a world-class luxury environment.
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Participation in the hotel's training and development programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
About Us:
Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.
The Belmond & LVMH Family
Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
