5 annunci per il ruolo di customer support coordinator - italia (recruiting in corso)

Industrial Special Process Engineer (Lecco)
ALSTOM —Valmadrera, Lombardia
- 34.400 € - 45.900 € all'anno
- Gestionale
- Ingegneria
- Inglese
Process Launch Management Engineer
Marelli —Corbetta, Lombardia
- Gestionale
- Ingegneria
- Inglese
14 giorni
Sr Manufacturing Engineer
LINCOTEK GROUP —Busano, Piemonte
- 40.000 € - 50.000 € all'anno
- Tempo pieno
- Gestionale
- CAD
- Sistemi ERP
Candidatura rapida
Technical Platform Architect - CCaaS
Sprinklr —Milano, Lombardia
- Part-time
- Gestionale
- Inglese
- Database
Coordinator, Installation, Network & Service, Commercial, EMEA
The Goodyear Tire & Rubber Co. —Assago, Lombardia
- 31.220 € - 49.060 € all'anno
- Remoto
- Inglese
- Competenze organizzative

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Industrial Special Process Engineer (Lecco)

ALSTOM -
Valmadrera, Lombardia

Candidati adesso

Dettagli della posizione

34.400 € - 45.900 € all'anno

Qualifiche

Gestionale
Ingegneria
Inglese
Saldatura

Descrizione completa della posizione

Req ID:517201

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

JOB TITLE & PURPOSE OF THE JOB

Job Title: Special Process Expert

Job Code: IN-IC-01_006

Purpose of the job:

To coordinate the industrial control of the Special Processes (SP) during tender phase, product development, industrialization, manufacturing, warranty and maintenance
To support technology and activity transfers

In this respect the person in charge complies with Ethics and Compliance policies

POSITION IN THE ORGANISATION

Organization structure:

Industrial Operation / Signalling

Reports directly to:

Site Special Process Manager or Regional Center Industrialization Manager

Other reporting to:

PIM (Product Industrial Manager) or PrIDM (Project Industrial Manager)

Direct reports:

Network & Links Position title of connected positions / functional report

Internal

Tender: Bid Technical manager
Engineering: Design Engineer
Industrialization: Industrialization Engineer / Method engineer / PIM
Quality: Industrial Quality / SPQD/ SQA
Supply Chain: Logistics Engineer
Sourcing: Buyer / Sub-contractors
EHS team

Central (HQ):

Special process experts network and Central Coordinator
SQD: support under governance of central coordinator

External

Local suppliers
Standards committee (unless responsibility is exclusively devoted to the central coordinator)

ACCOUNTABILITIES & AUTHORITIES

Activities by step of the industrial process

Tender:
- Contribute to tender phase, especially in product design and industrialization to take into account industrial constraints and requirements in order to optimize costs and minimize risks when needed
Concurrent Engineering:
- Contributes during specification and design phases to technical solution decisions associated to special processes
- Build the SP REX and interact with product engineering to redirect the design if necessary
Industrialization:
- Manage industrial risk through Process FMEA and associated improvement action plan. Foster generic FMEA for standard manufacturing process (e.g. electronics products)
- Define requirements and rules (Design For Manufacturing) for associated tooling necessary to start production
- Qualify the product/process pair as well as industrial means to be put in place in line with the design
- Support sourcing and SQD teams in the suppliers’ qualification and in quality follow up for suppliers concerned by SP. Contribute to development of suppliers
- Manage evolution of quality control process dedicated to SP
- Ensure deployment and validation of new processes in line with product / project planning
- Issue relevant documents in the Quality System
- Manages technicians that are eventually under his / her responsibility
- Support Transfer of Technology on SP: documentation, process and means validation, training
- Complies with EHS Alstom and external standards
Transmission:
- Train the workers and EPU managers to execute SP
- Ensure continuous training and permanent qualification of the workers to SP
- Train support functions to business rules linked to SP (Engineering, PME, Sourcing, Supply Chain, Quality)
- Develop SP expert /specialist on new geographic area through Alstom SP qualification plan

Execution / Serial manufacturing:
- Guarantees internal control and good application of process rules in line with customers’ requirements
- Performs internal and external audits
- Ensure day to day monitoring of SP business rules and solve issues concerning SP.
- In case of non-conformity or incident, investigate root causes, finds and implement repair solutions.
- Demonstrate QCD and EHS improvement linked to SP through efficient action plans. Measure performance linked with site industrial objectives and through APSYS audit for instance.
- Support Sourcing and Supplier Quality teams during quality crisis
Transverse:
- Participate to meetings and working groups of the SP network
- Propose improvement ideas and evolution of the business rules of their domain

Key Job Authorities and Dimensions: (Expenditure/Hiring authorities, total budget resp., team size; etc.):

In case of major SP quality crisis (major technical risk, safety or financial), the expert must provide to the project manager, factually, a clear problem analysis (root causes, associated risks) and the options to exit the crisis, to enable him taking serenely position
He / She has the duty to control his / her external communication (written and oral) as it engages the responsibility of AT towards third parties

Performance measurements: (OTD, QCD, Sales, PMC, Orders, Gross margin, etc.)

Manufacturing and Quality documents are available in due time and to the good quality level
Qualification reports of operating modes are issued in line with the schedule
Zero non-conformity during internal or external audits
Level of deployment of SP standards rules
Contribution to site industrial QCD targets
Reactivity and consistency during expertise during defect or incident
FAR/FAI/ FMR/SMR validated for all installations involving SP and flagged as “technical or industrial risk”

EXPERIENCE PREREQUISITES & REQUIRED COMPETENCES

Educational Requirements: Describe the minimum educational requirement/level

Mandatory:

Engineering degree in process engineering, electronics, electrical, mechanical or chemical

Desirable:

Training and Qualification by a third party for SP if needed (e.g. welding)

Experience: Describe the knowledge and experience required for this role

Mandatory:

2 to 5 years’ experience in industrial method
Practice the concerned special process from 2 to 5 years (execution, definition, qualification)
Knowledgeable of main SAP T-Codes for Industrial management

Competencies & Skills

Autonomous, rigorous, good communication
Good teaching skills (able to provide training to a group of trainees)
Innovative, participative in business workgroups
Able to read, write and speak English

Location: Lecco (LC)

Salary Range 34.400€ - 45.900€

CCNL (Contratto Collettivo Nazionale del Lavoro) applied: Metalmeccanici Industria

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

Job Segment: Logistics, Product Development, Supply Chain, ERP, SAP, Operations, Research, Technology

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customer support coordinator offerte - italia

Industrial Special Process Engineer (Lecco)

Process Launch Management Engineer

Sr Manufacturing Engineer

Technical Platform Architect - CCaaS

Coordinator, Installation, Network & Service, Commercial, EMEA

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