This role will be a part of that new company. Would you like to join us, and move people further?
Digital Service Manager – Identity and Access Management
(Automotive Business)
Are you interested in leading IAM solutions that facilitate secure, seamless, and compliant access for internal and external users such as customers, suppliers, and partners.
As Digital Service Manager for Identity and Access Management, you will ensure that IAM platforms are robust, scalable, and tailored to support a dynamic ecosystem, enabling secure access and facilitating business growth and collaboration. You who are motivated by delivering value through technology will thrive in this role, where managing outsourced service providers and aligning service delivery with business objectives is part of your everyday work.
What you can expect in the role
- Platform Ownership & Accountability: Own the Azure-based IAM solutions and ensure they are fit for business purposes, including related processes and integrations with platforms like ServiceNOW, SuccessFactors, Tesseract, and CyberArk. Ensure IAM platforms (e.g., SKF SSO, federated identity solutions) deliver secure, unified, and user-friendly access.
- Security, Compliance & Governance: Ensure IAM platforms meet global security and compliance standards, including GDPR and other data governance directives. Regularly monitor and address security risks and incidents related to external identity and access.
- Implementation, Integration & Performance Monitoring: Oversee implementation and management of IAM solutions, including SSO. Ensure smooth onboarding/offboarding with clear access controls. Track performance, enhance improvements, and lead automation and efficiency initiatives.
- Service Delivery & Stakeholder Engagement: Collaborate with stakeholders to understand needs and ensure high-quality IAM services. Manage outsourced providers, deliver clear communication and training, and ensure a positive user experience with rapid issue resolution.
- Budget Management: Oversee the IAM platform budget, ensuring cost-effective management and resource allocation.
In summary, you will manage the domain and drive the development of this area, taking full ownership of its operational responsibilities.
This is a hands-on role focused on delivering results and ensuring progress within the domain. While you will lead and coordinate work across teams, the position does not include direct personnel management or team development responsibilities.
You will enjoy working here if you have
- Relevant academic background in Information Technology, Computer Science, Business Administration, or a related field;
- Extensive experience in managing IT services, preferably in IAM, within a global framework over several years.
- Security and Compliance Management: Ensuring all IAM platforms meet security standards and regulatory requirements, such as ISO27001, GDPR/PIPL, SOC2, NIST.
- Outsourced Service Management: Proficiency in managing relationships with outsourced service providers to ensure high-quality service delivery and alignment with business objectives
- Ability to respond effectively to technological developments and innovative practices.
- Effective communication and interpersonal skills, active involvement.
- Proficient English language skills both in spoken and in writing.
If you want to go further
This position can be located at multiple SKF Automotive sites globally, and one of the preferred locations is Airasca, Italy. The position holder will be hired on a local contract.
You will report to Services and Service Management Lead, who is located in the Netherlands. For questions regarding the recruitment process, please contact Martin Andersson, Talent Acquisition Specialist, by email [email protected]. Please note that we can't accept applications via email. Apply with your CV in English throughout the system, no later than 7th of August. Please note that due to the summer holiday period, the screening process will begin after the summer vacation period. As a result, responses to questions and updates regarding the recruitment process may take longer than usual. We appreciate your patience and understanding.
Transparency and fairness matter to us
At SKF, we see diversity in our workforce as an asset that supports better business results. We are committed to having a fair and inclusive recruitment process where all hiring decisions are based on objective, job-related criteria, ensuring equal opportunities for all candidates.
To support a fair and transparent recruitment process, the process may include assessments, and before hiring, we may also carry out background checks and verify application information. For this position, the starting point of the salary range is a gross annual salary (base salary) of €50.000. The compensation package also includes company performance-related bonuses. The National Labor Contract applied is “CCNL Industria Metalmeccanica”. During the first interview, we discuss your salary expectations and explain more about the package. Our final offer will be based on an objective and gender-neutral evaluation of your experience, skills, and potential, aligned with the scope of the role and our internal salary guidelines. Our recruitment process may differ from country to country and will always be in line with applicable country-specific laws and regulations.
Come as you are – just be yourself. #weareSKF
