Global Operations
Account Manager Graduate (TikTok Shop) - 2026 Start (BS/MS)
Location
:
Milan
Employment Type
:
Regular
Job Code
:
A101482A
Responsibilities
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Map the E-Commerce category and subcategories landscape, and define priority on which segment to be developed in collaboration with partners.
- Define a go-to market strategy for a category/sub-category and build clear roadmap to manage long-tail partners.
- Plan, execute and maintain category performance.
- Partners acquisition and onboarding: identify potential partners, build onboarding solutions (including business model suggestions, creator affiliation, partners education) and set up their mid and long term account plan and help them grow their business sustainably on the platform.
- Work cross functionally with internal teams and external service vendors to help partners with content on platform.
- Own internal projects to contribute to the E-Commerce ecosystem as a whole (including campaigns, product launches, B2B marketing).
- Come up with initiatives to continuously improve competitiveness advantage.
Qualifications
Minimum Qualifications:
- Foundational knowledge and genuine interest in the E-Commerce sector, as well as understanding of the Italian E-Commerce business landscape, consumer demands, digital evolution and mobile transformation.
- Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills.
- Ability to thrive in ambiguity and adapt quickly to change.
- Proficiency in English and Italian is required.
Preferred Qualifications:
- Fast learner with a strong can-do attitude.
- Strong team player, accountable owner of individual performance, and ultimately focused on delivering high standards and results. Proven ability to successfully thrive in a changing and fast-moving industry
- Eager to win, growth driven, business mindset, result driven.
- Strong sense of social content (livestream and short-video is a preference), content marketing, influencers, and creativity in the categories.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
