Commerce ops
Creator Operation Project Intern (Tiktok Shop) - 2026 Start (BS/MS)
Location
:
Milan
Employment Type
:
Intern
Job Code
:
A80258
Responsibilities
About the team
the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
- Use operational tools to set up and manage creator incentive programs aimed at boosting creator activity and performance.
- Track, analyze, and report on campaign results; provide data-driven insights and optimization recommendations.
- Support the planning and implementation of short-video and livestream ranking competitions for creators.
- Utilize exposure, outreach, and community management resources to increase creator participation and engagement.
- Contribute to long-term campaign influence and audience awareness.
- Work closely with Creator Managers (CMs), Account Managers (AMs), strategy, data, and operational teams to align and execute creator-related strategies.
- Collect feedback and suggestions to drive continuous improvement.
Qualifications
Minimum Qualifications
- Currently in your final year pursuing a Bachelor's degree or above.
- Available to start immediately till the end of the year
- Proficient in English and Italian to collaborate with internal and external clients.
- Highly interested in the e-commerce industry, with strong curiosity and the ability to learn quickly. And understand the short video/content and live broadcast ecosystems of TikTok.
- Strong data analysis skills: able to extract, analyze, and interpret data from internal databases to identify and monitor issues.
- Logical thinker with excellent communication skills, capable of multitasking and taking ownership of responsibilities.
Preferred Qualifications
- Strong Italian writing and reading skills; able to draft and review campaign copy and materials for the local market.
- Previous internship or practical experience in internet operations, e-commerce, influencer operations, or marketing; keen interest in developing a career in the internet industry.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
