20 annunci per il ruolo di turismo - lavis, tre (recruiting in corso)

Learning & Development Manager
Mandarin Oriental Hotel Group —Cortina - Kurtinig, Trentino-Alto Adige
- 35.000 € - 40.000 € all'anno
- Tempo pieno
- Esperienza settore turistico alberghiero
- Gestionale
- Inglese
Addetto/a al servizio colazioni
Hi Hotels —Trento, Trentino-Alto Adige
- Fino a 1.500 € al mese
- Tempo pieno
- Esperienza in cucina
- Inglese
- Ristorazione
- Parcheggio libero
- Sconti sui prodotti o servizi dell'azienda
Candidatura rapida
SPA Manager
Mandarin Oriental Hotel Group —Cortina - Kurtinig, Trentino-Alto Adige
- 45.000 € - 50.000 € all'anno
- Tempo pieno
- Inglese
- Laurea triennale
- Leadership
3 giorni
Receptionist hotel
HOTEL SASSDEI —Andalo, Trentino-Alto Adige
- 1.600 € - 2.500 € al mese
- Inglese
- Hotel
- Parcheggio libero
- Vitto
Candidatura rapida
13 giorni
Front Office Agent
Hi Hotels —Trento, Trentino-Alto Adige
- Fino a 1.600 € al mese
- Tempo pieno
- Inglese
- Hotel
- Maturità
- Parcheggio libero
- Sconti sui prodotti o servizi dell'azienda
Candidatura rapida
14 giorni
Resort Manager
Mandarin Oriental Cristallo —Cortina - Kurtinig, Trentino-Alto Adige
- Tempo pieno
- Gestionale
- Inglese
- Hotel
Cameriere di Sala
Hotel Rosa Alpina —Andalo, Trentino-Alto Adige
- 1.700,00 € - 1.966,21 € al mese
- Tempo pieno
- Servizio clienti
- Inglese
- Hotel
Candidatura rapida
4 giorni
Commis di pasticceria (secondo pasticcere)
Hotel Lorenzetti —Madonna di Campiglio, Trentino-Alto Adige
- 2.000 € - 2.500 € al mese
- Hotel
- Competenze organizzative
- Cucina
- Parcheggio libero
Candidatura rapida
RESPONSABILE RISTORANTE HOTEL CON AUTONOMIA GESTIONALE
Alle Dolomiti Boutique Lake Hotel —Molveno, Trentino-Alto Adige
- Da 2.500 € al mese
- Hotel
- Ristorazione
- Competenze organizzative
- Parcheggio libero
Candidatura rapida
Maitre doppia stagione in montagna
Soluzione Lavoro Turismo —Trento, Trentino-Alto Adige
- 2.400 € - 2.500 € al mese
- Inglese
- Hotel
- Ristorazione
Candidatura rapida
1 giorno
Addetto caffetteria | Stagione Estiva 2026
CERANA RELAX HOTEL —Madonna di Campiglio, Trentino-Alto Adige
- Da 1.500 € al mese
- Tempo pieno
- Inglese
- Bar
- Esperienza di hotel
- Vitto
Candidatura rapida
Cameriere di sala
Hotel Ideal —Madonna di Campiglio, Trentino-Alto Adige
- Da 1.544,42 € al mese
- Tempo pieno
- Servizio clienti
- Inglese
- Ristorazione
- Vitto
Candidatura rapida
11 giorni
Cameriere ai piani
Hotel Lorenzetti —Madonna di Campiglio, Trentino-Alto Adige
- 1.500 € - 1.650 € al mese
- Inglese
- Ristorazione
- Esperienza di ristorante
- Parcheggio libero
- Vitto
Candidatura rapida
12 giorni
Cameriere/a di sala(No alloggio) Sede Nave S. Felice
Hotel Ristorante alla Nave —Trento, Trentino-Alto Adige
- Da 1.800 € al mese
- Servizio clienti
- Inglese
- Ristorazione
- Parcheggio libero
- Orario flessibile
Candidatura rapida
6 giorni
Cameriere/a di sala
Hotel Ghezzi —Andalo, Trentino-Alto Adige
- 1.700 € - 1.900 € al mese
- Tempo pieno
- Servizio clienti
- Inglese
- Ristorazione
- Vitto
Candidatura rapida
camerera - cameriere sala da subito cercasi
Hotel Franco Andalo —Andalo, Trentino-Alto Adige
- Da 1.700 € al mese
- Tempo pieno
- Servizio clienti
- Ristorazione
- Esperienza di ristorante
Candidatura rapida
chef de rang da subito cercasi
Hotel Franco Andalo —Andalo, Trentino-Alto Adige
- Da 1.700 € al mese
- Tempo pieno
- Servizio clienti
- Ristorazione
- Esperienza di ristorante
Candidatura rapida
Chef de rang, responsabile di sala
Alle Dolomiti Boutique Lake Hotel —Molveno, Trentino-Alto Adige
- Da 1.800 € al mese
- Servizio ai tavoli
- Inglese
- Competenze organizzative
- Parcheggio libero
- Supporto allo sviluppo professionale
Candidatura rapida
Cameriere/cameriera
Hotel Alpen Andalo —Andalo, Trentino-Alto Adige
- Da 1.900 € al mese
- Servizio clienti
- Inglese
- Ristorazione
- Vitto
Candidatura rapida
Cameriere di sala
Hotel Nordik —Andalo, Trentino-Alto Adige
- 1.800 € - 2.100 € al mese
- Tempo pieno
- Esperienza culinaria
- Servizio clienti
- Inglese
- Vitto
Candidatura rapida
1 giorno

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di turismo nella seguente località: lavis, tre

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Learning & Development Manager

Mandarin Oriental Hotel Group -
Cortina - Kurtinig, Trentino-Alto Adige

Candidati adesso

Dettagli della posizione

Tempo pieno
35.000 € - 40.000 € all'anno

Qualifiche

Esperienza settore turistico alberghiero
Gestionale
Inglese
Laurea magistrale
Project management
Capacità di presentazione
Laurea triennale
Risorse umane
Italiano

Descrizione completa della posizione

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the renowned mountain village of Cortina d’Ampezzo, in the heart of the Dolomites. Scheduled to open in summer 2025, this landmark property will feature 83 elegantly appointed guestrooms and suites, many with balconies offering breathtaking views. Blending Art Nouveau heritage with modern sophistication, the resort will offer a range of world-class amenities including signature restaurants and bars, flexible event spaces, and an extensive spa and wellness facility with an indoor-outdoor pool. Guests will enjoy a curated alpine experience with activities such as skiing, hiking, mountain climbing, and ice skating.

Roles and Responsibilities

Pre-Opening Responsibilities

Develop and implement the hotel's Pre-Opening Learning & Development Strategy in alignment with business objectives and brand standards.
Lead the onboarding and orientation journey for all colleagues recruited during the pre-opening phase.
Coordinate and deliver large-scale induction programmes to support seasonal and permanent colleagues.
Collaborate with Department Heads to identify opening-critical competencies and ensure operational readiness.
Support the Director of People & Culture in embedding Mandarin Oriental culture, values and behaviours from day one.
Participate in recruitment events, assessment centres and onboarding initiatives as required.

Learning & Development

Communicate and engage all hotel colleagues in Mandarin Oriental culture, vision, mission and values.
Implement and maintain Mandarin Oriental Learning & Development Standards including:
- MOve In Orientation
- Service Excellence Learning
- Departmental Training
- Off-job/Classroom Training
- Supervisory and Management Development
- Digital Learning
- L&D Administration and Resources
Prepare and execute the Annual Learning & Development Plan.
Design and deliver training programmes addressing operational, behavioural and leadership needs.
Develop Personal Development Plans and support career progression initiatives.
Prepare and communicate the monthly Training Calendar.
Deliver Mandarin Oriental learning programmes across all levels of the organisation.
Maintain accurate training records and ensure compliance with corporate and local requirements.
Produce monthly and quarterly Learning & Development reports for hotel leadership and corporate offices.
Manage the annual Learning & Development budget together with the Director of People & Culture.

Talent & Performance

Support the annual Performance Management cycle.
Partner with Department Heads to identify talent and succession opportunities.
Facilitate Talent Review and Succession Planning discussions.
Provide coaching and career development support to colleagues and leaders.
Support leadership team development through workshops, retreats and team-building activities.

Quality Assurance & Service Excellence

Support the Hotel Manager in driving the Quality Assurance programme.
Analyse Guest Satisfaction and Loyalty Survey results and translate findings into development initiatives.
Facilitate action plans following LQA inspections, mystery shops and guest feedback.
Promote a culture of continuous improvement and service excellence.

Health, Safety & Sustainability

Support FLHSS initiatives and ensure completion of all mandatory training.
Maintain accurate compliance records.
Support Sustainability programmes and environmental awareness initiatives.
Promote a safe and inclusive working environment.

Corporate & Cross-Property Initiatives

Participate in Corporate Learning & Development initiatives.
Support Mandarin Oriental pre-openings and cross-property projects when required.
Participate in Train-the-Trainer programmes, Cultural Workshops and Cultural Exchange Ambassador initiatives.

Other Responsibilities

Assist with other People & Culture functions as required.
Support colleague engagement and wellbeing initiatives.
Act as a role model of Mandarin Oriental values and behaviours.

Communication Requirements

Internal Communication

Inspire and engage colleagues at all levels by communicating Mandarin Oriental culture and values effectively.
Build strong partnerships with Department Heads and Executive Committee members.
Facilitation and presentation skills suitable for both classroom and operational environments.
Ability to influence without authority and drive behavioural change.

External Communication

Manage relationships with external training providers and consultants.
Represent Mandarin Oriental professionally within industry networks and educational institutions.
Liaise effectively with Regional and Corporate Learning & Development teams.
Build partnerships with local hospitality schools and universities to support talent pipelines and internship programmes.

Minimum Job Requirements

Educational Background

Bachelor's Degree in Human Resources, Hospitality Management, Education or related field, or equivalent experience.
Professional certifications in Learning & Development, Coaching or Talent Management are considered an advantage.

Experience

Minimum 3 years' experience in Learning & Development or Talent Development.
Previous experience in luxury hospitality is strongly preferred.
Previous experience in a pre-opening environment is highly desirable.
Experience managing learning initiatives in seasonal or resort operations is considered an advantage.

Skills

Excellent verbal and written communication skills.
Strong facilitation and presentation skills.
Ability to influence and coach senior leaders.
Strong project management and organisational skills.
Proficiency in Learning Management Systems and HR platforms.
Excellent analytical and reporting capabilities.
Fluent English and Italian, both written and spoken.

Attributes

Warm, approachable and highly collaborative.
Passionate about people development and luxury service.
Strategic thinker with strong execution capabilities.
Resilient and adaptable in a fast-paced pre-opening environment.
Highly organised with excellent attention to detail.
Energetic and enthusiastic, able to inspire others.
Committed to continuous improvement and innovation

Compensation:

€35,000 – €40,000 Gross Annual Salary (RAL)

Incentive Scheme

Other Benefits

Candidati adesso

Perfeziona la tua ricerca

turismo offerte - lavis, tre

Learning & Development Manager

Addetto/a al servizio colazioni

SPA Manager

Receptionist hotel

Front Office Agent

Resort Manager

Cameriere di Sala

Commis di pasticceria (secondo pasticcere)

RESPONSABILE RISTORANTE HOTEL CON AUTONOMIA GESTIONALE

Maitre doppia stagione in montagna

Addetto caffetteria | Stagione Estiva 2026

Cameriere di sala

Cameriere ai piani

Cameriere/a di sala(No alloggio) Sede Nave S. Felice

Cameriere/a di sala

camerera - cameriere sala da subito cercasi

chef de rang da subito cercasi

Chef de rang, responsabile di sala

Cameriere/cameriera

Cameriere di sala

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di turismo nella seguente località: lavis, tre

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