20 annunci per il ruolo di customer support - milano, lom (recruiting in corso)

Customer Support - Phone Support - Italy
Bitpanda —Milano, Lombardia
- Remoto
- Vendite
- Inglese
Sales Support
Barry Callebaut —Milano, Lombardia
- 35.000 € - 44.000 € all'anno
- Remoto
- Microsoft Word
- Microsoft Excel
- Ingegneria
8 giorni
Customer Care Front Office Representative (Fixed Term)
Givaudan —Milano, Lombardia
- Gestionale
- Controllo dell'inventario
- Inglese
12 giorni
Data Entry Specialist
Fueguia SRL —Milano, Lombardia
- 22.000 € - 28.000 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Candidatura rapida
6 giorni
Customer Support Specialist (M/F/NB)
Randstad Group Italia spa —Provincia di Milano, Lombardia
- 25.000 € - 28.000 € all'anno
- Remoto
- Servizio clienti
- Inglese
- Maturità
Candidatura rapida
Service Coordinator Italy & Med
Sandvik —Milano, Lombardia
- Da 39.000 € all'anno
- Tempo pieno
- Remoto
- Vendite
- Inglese
- Miglioramento continuo
13 giorni
Customer Service Representative
Abbott Laboratories —Milano, Lombardia
- Tempo pieno
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Executive Assistant
STELIAU TECHNOLOGY ITALY SPA —Milano, Lombardia
- 28.000 € - 32.000 € all'anno
- Microsoft Excel
- Sistemi ERP
- Inglese
- Lavoro da casa
- Supporto allo sviluppo professionale
Candidatura rapida
Logistics Specialist- People with Disability (PWD)
Amazon Data Services Italy S.R.L. —Milano, Lombardia
- Tempo pieno
- Controllo dell'inventario
- Inglese
- AWS
Planner F&B
DNV —Milano, Lombardia
- 25.000 € - 30.000 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Microsoft Office
Customer Support Process System Specialist
BMW —San Donato Milanese, Lombardia
- Da 33.000 € all'anno
- Tempo pieno
- Remoto
- Inglese
- Microsoft Office
- Orario flessibile
Executive Support Trainee
Boston Consulting Group —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1 giorno
Junior Back Office & Customer Support
CleanBnB —Milano, Lombardia
- 700 € al mese
- Tempo pieno
- Vendite
- Servizio clienti
- Inglese
- Supporto allo sviluppo professionale
Candidatura rapida
13 giorni
Office Clerk
Tiphagne Italia —Milano, Lombardia
- 37.000 € - 50.000 € all'anno
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Candidatura rapida
1 giorno
Customer Executive
SimCorp A/S —Milano, Lombardia
- 33.440 € - 50.160 € all'anno
- Tempo pieno
- Gestionale
- Inglese
- Project management
Customer Success Consultant (Tech & Durables)
NielsenIQ —Milano, Lombardia
- 46.000 € - 54.500 € all'anno
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Candidatura rapida
10 giorni
Retail Sales Associate (part-time)
Canada Goose Italy Retail S.R.L. —Milano, Lombardia
- Part-time
- Microsoft Word
- Microsoft Excel
- Gestionale
Candidatura rapida
Partnership & Ecomm EMEAI Assistant
Jimmy Choo —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Vendite
2 giorni
Account Operations Specialist
InPost Italy —Milano, Lombardia
- 28.000 € all'anno
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13 giorni
Customer Service Representative
SalisTek Italia —Milano, Lombardia
- 28.000 € - 34.000 € all'anno
- Part-time
- Esperienza settore turistico alberghiero
- Gestionale
- Servizio clienti
Candidatura rapida
4 giorni

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: milano, lom

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Customer Support - Phone Support - Italy

Bitpanda -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Benefit

Stock options
Eventi aziendali

Qualifiche

Vendite
Inglese
Zendesk
Italiano

Descrizione completa della posizione

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's go!

Your mission

As a Localized Customer Care Associate, you will provide high-quality, phone-based customer care for a specific market. In this role, you will handle customer inquiries with professionalism and care, ensuring every interaction builds trust and loyalty, and contribute to the growth and success of localized customer care operations.

What you'll do:

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty.
Align daily with your manager and collaborate to achieve company and team targets through strategic planning, strong communication, and consistent focus on performance metrics.
Dive deep into user feedback to identify critical product and feature requests, working closely with internal teams to share actionable insights and improve the customer experience.
Continuously strive to identify opportunities to improve Bitpanda's support processes, contributing to overall excellence in customer care.
Build strong relationships with other departments, fostering collaboration to increase Customer Satisfaction (CSAT) and Net Promoter Scores (NPS).

Who you are

Proven experience within Customer Care or Sales, providing support to clients via phone or video calls.
Excellent verbal and written communication skills in Italian (C2 level or equivalent) and English (B2 level or higher); additional languages are a plus.
A passion for crypto, investing, and an interest in global financial markets or fintech domains is advantageous but optional.
Flexible and adaptable to thrive in a dynamic, fast-paced environment; willing to work in shift patterns, including evenings and weekends, as needed.
Experience with Customer Care systems, such as Zendesk, is desirable but optional.

What's in it for you

Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda's pay-for-impact policy, including participation in our stock option plan.
Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you've been with us for 6 months.
Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy's library of online courses at your own pace.
Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration

.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

These benefits may be adjusted at Bitpanda's discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

Candidati adesso

Perfeziona la tua ricerca

customer support offerte - milano, lom

Customer Support - Phone Support - Italy

Sales Support

Customer Care Front Office Representative (Fixed Term)

Data Entry Specialist

Customer Support Specialist (M/F/NB)

Service Coordinator Italy & Med

Customer Service Representative

Executive Assistant

Logistics Specialist- People with Disability (PWD)

Planner F&B

Customer Support Process System Specialist

Executive Support Trainee

Junior Back Office & Customer Support

Office Clerk

Customer Executive

Customer Success Consultant (Tech & Durables)

Retail Sales Associate (part-time)

Partnership & Ecomm EMEAI Assistant

Account Operations Specialist

Customer Service Representative

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di customer support nella seguente località: milano, lom

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Who we are

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Who you are

What's in it for you

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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