A leading tour operator known for exceptional travel experiences is looking for additional staff to enhance our dynamic team. We're searching for someone who is highly motivated, customer-focused, and eager to contribute to a collaborative and exciting work environment. The ideal candidate should possess the following:
Proven experience in the tourism industry, preferably in a tour operations or customer service role.
Exceptional communication and interpersonal skills, with the ability to build rapport with clients and colleagues from diverse backgrounds.
A strong customer-focused approach, always striving to exceed expectations and resolve issues effectively.
Excellent organizational skills and attention to detail, capable of managing multiple tasks and priorities in a fast-paced environment.
Proficiency in relevant travel software and booking systems .
Fluency in English and, given our Florence location, proficiency in Italian is a significant advantage. Additional languages are a plus!
A proactive and problem-solving mindset, with the ability to think on your feet and adapt to unexpected situations.
Team player attitude with a willingness to collaborate and support colleagues.
We believe in fostering a supportive and rewarding work environment. As part of our team, you'll enjoy:
A competitive salary commensurate with experience.
Opportunities for professional growth and development within a thriving company.
A dynamic and collaborative work culture in the heart of beautiful Florence.
The chance to make a real impact by helping clients create unforgettable travel memories.
If you're ready to embark on a rewarding career creating unforgettable travel memories for our clients, we encourage you to apply!
Contratto di lavoro: Tempo pieno
Retribuzione: €1.300,00 al mese
Benefit:
- Computer aziendale
- Supporto allo sviluppo professionale
Istruzione:
- Scuola Secondaria di II livello (Superiori) (Obbligatorio)
Esperienza:
- addetto/a front desk: 1 anno (Obbligatorio)
Lingua:
