Within ourClient Service team,we’recurrently looking for aClient Service Specialistwho will be fully dedicated to a portfolio of ourConsumer Healthclients.
The Client Service Specialist will have the responsibility for supporting clients inanalyzing IQVIA property dataand ensures they obtain maximum value from IQVIA products and services. Will alsoanswer client queriesandcollaborates with the Sales teamto best support the clients. Providesin-depth trainingin databases and products andassiststhe sales team in preparing quotations.
Manageback-office activities(maintainingand updating contact records,organizationand maintenance of documentation,managing quotations,etc)
KNOWLEDGE,SKILLSAND ABILITIES
What we offer:
Career Development opportunities: at IQVIA, the company that can be defined as the University of Healthcare, we are committed to hiring exceptional talent and helping employees reach their professional goals through Internal Job Opportunities, structured Performance Management and Enablement processes, Mentoring program, Training programs, Diversity&Inclusion initiatives and much more!
Competitive Benefits:
You can use a flexible benefits budget for a wide selection of services (wellness, culture, education, etc).
Public transportation: IQVIA will cover 20% of the annual ATM membership
Private insurance for professional and personal accident
Meal vouchers (8 euros/day)
… Apply and find out more!
Flexibility: great flexibility to work from home, but you can rely also on a modern and sustainable office (LEED Platinum certified!) close to Milan Central Station where you can meet other colleagues, collaborate, innovate and having fun!
Mental health and wellbeing support: we support your mental well-being through our Employee Assistance Program (EAP), with 24/7 access to free, confidential counseling and mental health resources for you and your family.
Unparalleled opportunity to play an active role in helping create a healthier world. Our work is important. It's challenging. Improving human health requires brave thinkers who are willing to explore new ideas, build on successes, and learn from mistakes. It takes brave minds to bring powerful ideas to reality and transform healthcare. We are a diverse, global team that shares a passion for collaboration and solving complex problems. Together, we help customers drive healthcare forward. Join IQVIA and see where your skills can take you.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is €38,000.00 - €57,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
