About the job:
Join a dynamic, high-impact environment at one of Italy’s busiest international airports.
Are you a hands-on technical expert who thrives in fast-paced environments? We’re looking for a Senior Airport Engineer to support and maintain advanced eGate systems at Milan Malpensa Airport (MXP). This is your chance to work at the forefront of airport technology, ensuring seamless passenger experiences while developing your technical expertise.
As a Technical Support Specialist, you will play a key role in keeping critical airport systems running smoothly. You’ll be based onsite at the airport, working independently from Monday to Friday during your 8-hour shift.
What will you do:
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Performing routine system maintenance to ensure optimal performance of hardware and software
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Diagnosing faults by identifying triggers, abnormal behavior, and root causes
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Responding to incidents raised by SEA IT and carrying out break/fix activities
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Collaborating with key stakeholders such as Polaria and SEA IT
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Proactively communicating with the ESP coordinator, escalating issues when needed
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Documenting troubleshooting steps and resolutions clearly in the ticketing system
What will you bring to ESP?
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Technical education (Electrical or IT) with at least three years of relevant experience with hardware diagnostics and repair experience
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Understanding of electrical and electronic components;
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Knowledge of networking fundamentals (TCP/IP, HTTP, routing, and switching, etc.);
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Fluent in English and Italian;
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Driving License is mandatory;
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Self-motivated and proactive individual with a problem-solving attitude.
Benefits
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Meal tickets
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Phone and car provided by the company
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Continuous training and access to our ESP Learning Platform with pathways to certification
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Amazon vouchers
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13th salary (June) and 14th salary (December)
About us:
ESP Global Services is a leader in providing customized, 24/7 IT support solutions to the aviation industry. With a dedicated service delivery team, we provide seamless day-to-day support via on-site engineers, responsive visiting engineers, and a multilingual service desk that manages over 1,000 tickets per day for more than 200 customers worldwide.
Why Join Us?
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Work in a critical and fast-paced environment with opportunities to make an immediate impact on the operations of a major international airport.
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Be part of a supportive and collaborative team, committed to professional development and innovation.
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Receive competitive compensation, including shift allowances and a comprehensive benefits package.
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Career growth opportunities within a leading IT support provider in the aviation sector.
If you’re passionate about technology, enjoy solving complex problems, and want to grow your career in an exciting airport environment, we’d love to hear from you. Join a team that values excellence – our ISO 9001 certification reflects our commitment to quality and superior customer service.
