Main point of contact for answering sales and service queries
Qualifying leads and forwarding to Account Managers
Preparing quotes and distribute to customers with support of Account Managers and/or Solutions Specialist’s.
Sales Order Processing in a timely manner and in accordance with Elekta’s processes
Ensure data is accurate in the system and maintained.
Working with logistics and Order fulfilment teams to ensure shipment dates are accurate.
Setting up new suppliers as required, processing supplier PO and invoices.
Working with Finance team ensuring invoices are correct .
Managing Customer Training requirements; including supporting course enrolment, customer travel and expense reimbursement
Responsible for processing the returns and replacement of Brachytherapy parts & commercial items for all product groups and updating cases accordingly.
