Sales Assistant - Milano Rinascente - Christian Dior Couture | Milano, Lombardia

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Position

For our boutique in Milan Rinascente, we are looking for a new Sales Assistant.

Reporting to the Store Manager, the Sales Assistant’ responsibility is to contribute to the DIOR sales grow in the store. Also, attract and retain clients. She/he is responsible for representing the brand values, achievement of the sales targets, respect the brand image / guidelines and provide an outstanding customer service.

RESPONSABILITIES

SALES

Achieve sales objectives through the effective use of sales techniques, and get to know the customers and products to contribute the team performance
Teamwork capability
Know the daily objectives and monthly sales
Identify customer expectations and advise them on products as well as add-on sales
Provide a retail ceremony to all customers and go to an extra mile
Understand how to handle customer database and clienteling

CUSTOMER SUPPORT

Attract customers by representing the Brand values
Welcome customers as guests
Maintain and complete the customer data base and make a relation with them
Maintain the store space and image / Visual merchandising

BACK-OFFICE SUPPORT

Contribute to the stock management
Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
Elaborate and supervise product feedbacks
Collaborate with the product´ rotation

Profile

Background : Required knowledge and experience in the retail and service field. University education or a Fashion school degree are a plus.

Experience: at least two years of experience.

Technical skills :
Knowledge of luxury products and basic selling techniques
Knowledge of other languages (english, others are a plus)
Knowledge of basic IT (Office).

Soft & Interpersonal skills :
Positive and kind attitude
Good standing
Team-working attitude
Smily
Keep a gentle language and behavior with the colleagues
Flexible
Hard worker