Audit Program Management:
Prepare, manage, and control the audit program, ensuring alignment with organizational goals and industry standards.
Document Review:
Check customer management system documents, including manuals, procedures, instructions, files, and records, to verify compliance and accuracy.
Audit Planning:
Plan audits and coordination with relevant stakeholders.
Audit Participation:
Participate in and lead audits, conducting interviews, note-taking, and assessing the implementation of management systems.
Audit Result Definition:
Identify and define audit results (Positive and negative findings as non conformities, opportunity of improvement);
Report Generation:
Draw up comprehensive audit reports detailing findings and recommendations for certification decisions.
Follow-Up Management:
Manage the follow-up process, including tracking non-conformities and corrective actions, ensuring resolution and compliance.
Technical Review:
Conduct technical reviews of audit files and propose certification decisions based on thorough analysis.
Skill Maintenance:
Keep skills, qualifications, and certifications up to date by staying informed about industry standards and best practices.
Resource Performance Monitoring:
Monitor the performance of resources involved in the certification process, providing guidance and support as needed.
Data Management:
Maintain updated records of customer data and other information relevant to the audit process.
Customer Engagement:
Manage technical meetings with customers, fostering positive relationships and addressing any technical concerns.
