At Anantara Palazzo Naiadi Rome Hotel, luxury is not simply delivered — it is lived, every day. Set in a magnificent crescent-shaped marble palazzo overlooking Piazza della Repubblica, the hotel is one of Rome’s most distinctive five-star addresses, with 232 rooms and suites, a panoramic rooftop terrace and pool, refined dining experiences, and an extraordinary setting suspended above the ancient Baths of Diocletian.
As part of Anantara Hotels & Resorts, a luxury brand built around immersive, destination-led hospitality and “Unforgettable Journeys”, this role offers the opportunity to shape exceptional guest experiences in one of the Eternal City’s most iconic luxury hotels.
We are seeking an accomplished, charismatic and highly operational Front of House Manager to lead the heart of the guest journey and ensure seamless, elegant and personalised service from arrival to departure.
This is a pivotal leadership role for a hospitality professional who understands that true luxury lies in flawless execution, genuine warmth and anticipatory service. At Anantara Palazzo Naiadi Rome Hotel, you will oversee the full Front of House operation, elevating every touchpoint in an environment where historic grandeur meets contemporary luxury.
The successful candidate will supervise and inspire the teams across:
Front Office
Concierge
Guest Relations
Porters
Doormen
Courtesy Car operations
You will be responsible for creating a culture of excellence, ensuring the highest standards of service, presentation and efficiency, while driving guest satisfaction, team engagement and operational performance.
