Sales Associate (he/she)
Givenchy, the epitome of audacity in luxury fashion, invites you to join as a Sales Assistant . Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
LOCATION Milano Via Sant'Andrea
TERMS T emporary contract - Full time
STARTER DATE May 2026
YOUR MISSION AND ROLE
As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:
- Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.
- Be customer-centric! Provide personalized service by understanding each customer's needs, preferences and style.
- Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.
- Showcase of Collections :
- Present Givenchy’s audacious collections with passion, sharing the brand’s history and unique design elements.
- Guide clients through our range of products, highlighting the distinctive elements of each item.
- Assist in creating captivating displays, ensuring a visually compelling in-store environment.
- Embrace a results-oriented culture:
- Actively work to achieve and exceed sales targets set by the management.
- Identify additional sales opportunities by understanding the specific needs of clients.
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury.
- Contribute to maintaining the upscale atmosphere of the boutique.
- Stay informed about the latest trends in the luxury and fashion industry.
- Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.
YOUR PROFILE
- Previous Experience: 2/3 years experience on a similar position, within luxury/fashion retail or a demanding customer-centric environment .
- Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers.
- Language Proficiency: Very good Italian and English language skills.
- Passion: Genuine passion for fashion and a deep understanding of Givenchy’s brand identity.
- Commitment to Givenchy’s brand identity.
You want to be an ambassador of an audacious Maison.
You are passionate about fashion and the client experience.
You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating.
You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude.
You are a challenger and a perpetual work in progress.
You excel in test and learn situations, always striving for improvement and a willingness to do things differently.
Advance your skills and leadership capabilities within Givenchy’s Retail Career Path Program , unlocking avenues for career growth. This role could lead to a Senior Sales Associate.
OUR ENGAGEMENT / WHAT WE OFFER
We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:
- We support your career development within the House and career growth within the LVMH Group.
- We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
- We provide health insurance, access to LVMH private sales, and other benefits.
We develop Corporate Social Responsibility reinforce the positive environmental and social impact.
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GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
