TXT Group is an international, IT end-to-end provider of consultancy, software solutions and services, supporting the digital transformation of customers’ products and core processes. With a proprietary software portfolio and deep expertise in vertical domains, TXT Group operates across different markets, with a growing footprint in Aerospace, Aviation, Defense, Industrial, Government and Fintech. The holding company, TXT e-Solutions, has been listed on the Italian Stock Exchange - STAR segment (TXT.MI) - since July 2000. TXT Group headquartered in Milan and has subsidiaries in Italy, Germany, the United Kingdom, France, Switzerland and the United States of America.
Customer Support Specialist:
To expand the Ground Stations team of the Aerospace & Aviation division, TXT Group is looking for a Customer Support Specialist.
The candidate will be placed on the software support team of a Maintenance Ground Station.
The Maintenance Ground Station is designed to help plan, execute and analyze the health of a diverse fleet of aircraft. Operators can use it to perform HUMS analysis on each aircraft and plan the maintenance required to increase fleet availability.
Main activities:
Support to customer requests;
Troubleshooting, debugging, and updating existing software;
Writing of technical documentation and reporting;
Creation of database migration scripts;
Installation of the system at customer sites;
Training on the use of the system.
Technical skills required:
Excellent knowledge of Miscrosoft Office tools;
Knowledge of MySQL;
Knowledge of ETL tools will be considered a plus.
Required Education: Technical high school's certificate.
The profile is completed by a good knowledge of English, excellent communication skills, attention to detail, interest in learning new languages / technologies, resourcefulness and attitude to solving problems.
The activity provides for the possibility of short periods abroad.
Why choose TXT Group:
Career opportunities in a fast-growing and profoundly changing company, with young and international staff
Training on topics related to the activity carried out
Corporate Benefits (health insurance, welfare, Ticket Restaurant, discounts as an employee of the group);
Permanent contract commensurate with candidate's experience.
The position is open to all applicants regardless of gender regardless of gender, in accordance with Legislative Decree no. 198/2006. The company promotes equal opportunities and values diversity in all its forms.
