BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time | on-site) Technician Hardware in Italy.
Responsibilities
- Provide hardware break fix support, typically by whole unit swap
- Manage spares provided on site
- Provide deskside support, as described
- Execute installations and changes
- Deliver an excellent level of customer service
- Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations
- Interface with multiple levels of end users, management, ‘VIPs’ and local technical staff.
- Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices
- Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN
- Responsible for asset tagging and entering all incoming equipment into our asset management system
- Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
- Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
Requirements
- Must hold a valid work permit in Italy
- Several years of experience in the IT field
- Fluent in English and Italian
Benefits
- Opportunity to work with an international company
- Professional and collaborative work environment
- Exposure to enterprise-level IT infrastructure
How to Apply
If your profile matches the above requirements, please apply via Indeed by sending your English CV
Mention the position title in the subject line
Apply now and join BCIC Swiss!
Job Type: Full-time
Pay: Up to €135.00 per day
Work Location: In person
