REPAIR ENGINEER

Dettagli della posizione

The repair engineer will take care of the following tasks:

Carries out the analysis of the repairs that arrive in Technoprobe and the preparation of the repair reports for customers;
Oversees the definition of the flow in order of to repair a card after the green light from customer;
Drives and coaches the manufacturing departments on the execution of the repair flow, not less important he/she will perform directly the most complicated tasks;
Report and discuss with Repair Manager in case of warranty requests of repairs from customers;
Report and discuss with FAE in case of special needed, as weel as report the DOA (Death on Arrival) case.

Good English reading, writing, listening in order to understand the internal WI, the customer claims and in order to prepare the repair reports;
Nice to have a good English speaking;
Good problem solving and ability to think out of the scheme;
BS degree or equivalent experience either Electronic (nice to have) or Mechanics;
Good knowledge of Microsoft Office and Windows;
Good communications skills toward customer (nice to have);
Good ability to handle small mechanical part under the microscope;
Testing competencies, like for example use of e-meter or oscilloscope can be considered ad a plus;
Nice to have knowledge of electrical diagrams and electronic skills.