Responsibilities:
- Facilitates check-ins and check-outs of guests
- Liaise with different teams concerning operations
- Provide premium guest service experiences for clients throughout their stay
- Liaise with the housekeeping team to provide an overall comfortable guest experience
- Cash handling and credit processing as required
- Resolve guest complaints or otherwise follow up with the manager.
- Reach out to guests to communicate room is ready
- Be familiar with hotel services and promotions and promote them.
- Attend to guests' queries, needs and other special requests
Retribuzione: €21,00 - €31,00 all'ora
Sede di lavoro: Trasferte frequenti