The Account Manager plays a critical role in safeguarding business continuity, operational stability and contribution protection for the Italian market within ArcelorMittal Long Europe – Sections & Merchant Bars.
The position is designed to ensure continuity in a context characterized by:
- loss of experienced operational resources,
- upcoming retirements,
- and the need to progressively transfer know‑how, stabilize execution and rebuild lost capabilities, while maintaining service level and customer coverage.
Italy represents a strategically relevant market, with strong contribution and acts as a key EU export replacement market.
Reporting Line
The role reports hierarchically and functionally to the same position:
Chief Marketing Officer Italy – Sections & Merchant Bars, who is also
Managing Director of ArcelorMittal Commercial Italy S.r.l.
This governance model ensures clear accountability and coherent strategic direction.
Key Responsibilities
Commercial Leadership – Italy
- Act as commercial reference for the Italian market
- Ensure full coverage and continuity of commercial activities
- Manage and stabilize customer relationships through direct involvement in key interactions
- Monitor market trends, pricing dynamics and competitive landscape
- Identify and mitigate risks impacting volumes, margins and service level
Commercial Execution & Ownership
- Manage the full commercial process end‑to‑end: quotations, negotiations, contracts, order booking and follow‑up
- Coordinate with mills, logistics, pricing and demand planning to ensure execution quality
- Support claims management and ensure timely resolution
- Monitor receivables, credit limits and contractual compliance
BCOE Coordination & Direction (Functional)
- Act as functional coordinator and reference for BCOE resources supporting the Italian market
- Provide guidance, priorities and operational direction without formal people responsibility
- Support onboarding, training and stabilization of BCOE back‑office resources
- Contribute to rebuilding operational capabilities lost due to recent resignations
Knowledge Transfer & Continuity Safeguard
- Support a progressive and structured knowledge transfer from senior and long‑tenured resources
- Document customer specifics, commercial processes and operational know‑how
Reduce dependency on single individuals and safeguard continuity over time
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Profile & Experience
- 3–5 years of experience in B2B commercial roles, preferably in steel, long products or industrial markets
- Strong track record as individual contributor with full ownership of commercial activities
- Proven ability to operate autonomously in complex and under‑dimensioned environments
- Strong negotiation skills and customer‑centric mindset
- Experience working in international and matrix organizations
Pragmatic, execution‑focused profile with strong sense of responsibility
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Education & Languages
- University degree in Business, Engineering or equivalent experience
- Fluent Italian and English required
- Additional European languages are an asset
Mobility
- Significant travel within Italy (>50%), with occasional visits to mills or international sites
