1. After sales service support, responsible for problem tracking, collection and trouble-shooting for solar system products like inverters, controllers, and energy storage batteries
2. Responsible for professional training on theoretical after-sales knowledge and practical operation
3. Provide emergency after-sales support to troubleshoot sudden failures
4. Maintain Zonergy’s market service reputation and improve customer satisfaction
5. Assist in product promotion and service demonstration
6. Establish after-sales service information management and provide after- sales quality feedback to relevant departments, and provide suggestions to solve problems
