Job ID: 2026-18998
Career Area: Sales & Marketing
Compensation: Employé – Technicien – Agent de maîtrise
Position Type: CDI
Location: Turin, Piemonte
, IT
Date Posted: April 1, 2026
Are you passionate about people development, learning and service excellence? We are looking for a Service Talent Development & Community Specialist to help grow, engage and retain Service Advisors and Technicians across our markets, strengthening service quality and operational performance. YOUR MISSION You will play a key role in developing skills, engagement and community spirit within the Service population. Through training programs, competency development and community initiatives, you will help reduce turnover, increase workshop effectiveness and support continuous learning across the network. WHAT YOU’LL DO • Design, deploy and continuously improve training programs for Service Advisors and Technicians (technical, diagnostic, customer handling and process excellence). • Analyze training gaps and productivity drivers (e.g. lost time, skill coverage) to define targeted upskilling actions that improve workshop capacity. • Build and animate a Service Community ecosystem, encouraging knowledge sharing, best practices, collaboration, gamification and recognition initiatives. • Work closely with local markets to ensure alignment on training paths, certifications and role specific competencies. • Support engagement and retention initiatives, contributing to career pathways and community based activities that foster belonging. • Monitor and consolidate training adoption, performance and community participation metrics. • Collaborate with Technical Training, HR, Quality and After Sales Operations to align people development initiatives with business priorities. • Act as a voice of Service Advisors and Technicians, bringing field feedback into global Service Excellence programs.
EOE/Disability/Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
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