We offer a job in a unique project, within a young, international, and dynamic team, in a beautiful open-air workspace by the sea with a view of Mount Etna.
Responsibilities
- Guest Welcome & Assistance.
- Concierge Services Promotion
- Booking & Coordination
- Customer Database Management:
- Guest Communication & Service Coordination
- Dinghy Dock Operations
- Reporting & handling payments
- Customer corner upkeep
Qualifications
- Fluent English (written and spoken); additional languages are a plus.
- Strong communication and interpersonal skills to provide excellent guest service.
- Problem-solving mindset and ability to handle multiple requests efficiently.
- Tech-skills: Basic knowledge of Google Docs and WhatsApp Messenger.
- Experience in concierge services, hospitality, in the yachting industry is an advantage.
- Highly responsible, proactive, and a strong team player.
- Ability to work in a fast-paced, customer-focused environment.
Work Conditions:
- Seasonal contract from June to mid-September.
- Working hours: shift work with 1 day off per week
PLEASE NOTE: Non-EU citizens must be in possession of a valid work permit for Italy. We are not providing accomodation for this position.
Interested? Apply now and become part of our
team at Yacht Hotel Taormina Moorings!
Send your CV on WhatsApp +39 333 060 88 or [email protected]
Contratto di lavoro: Tempo pieno
Retribuzione: €1.400,00 - €1.500,00 al mese
Benefit:
- Computer aziendale
- Supporto allo sviluppo professionale
Domande di preselezione:
- Imagine a tender approaches the dock with a nervous and stressed client on board. He is not a guest of Yacht Hotel but insists he needs to moor urgently. Your task is to politely yet firmly explain that this is a private dock, and only our guests are allowed to leave their tenders here. For all others, we offer a drop-off and pick-up service. How would you handle this situation to remain calm, respectful, and protect the company’s policies?
Esperienza:
- concierge hospitality tourism: 1 anno (Obbligatorio)
Lingua:
Sede di lavoro: Di persona
