The candidate will support sales activities through effective CRM management, data analysis, and customer engagement, contributing to business growth and improved sales performance.
Key Responsibilities
- Manage and maintain CRM systems to ensure data accuracy, completeness, and consistency;
- Support the sales team by tracking leads, opportunities, and customer interactions;
- Analyze sales data and customer trends to provide actionable insights;
- Generate regular reports and dashboards to monitor sales performance;
- Collaborate with Sales and other departments to optimize customer journeys;
- Assist in the implementation and improvement of CRM processes and workflows;
- Ensure data quality and compliance with internal guidelines;
- Provide support and guidance to users on CRM tools when needed.
