Hai curiosità, voglia di metterti in gioco, entrare a far parte di un’azienda dinamica, e avere la possibilità di innovare con il tuo lavoro e le tue competenze? Prometeia ti offre opportunità di crescita e formazione in un Gruppo con oltre 1200 professionisti che lavorano per più di 500 clienti in 20 paesi nel mondo.
Tra i leader europei nelle soluzioni per l'Enterprise Risk Management e il Wealth & Asset Management, Prometeia ricerca per la sede di Bologna una risorsa da inserire nella Funzione ICT a supporto dell’Help Desk aziendale.
PRINCIPALI TASK:
- Supporto di 1° livello sugli applicativi e del parco hardware aziendale tramite gestione del servizio di supporto per personale in sede e fuori sede da remoto e si occuperà di raccolta di segnalazioni, gestione richieste di carattere informatico e telematico e risoluzione delle problematiche annesse.
FORMAZIONE ED ESPERIENZE:
- Diploma o laurea in discipline tecniche informatiche
- 1-2 anni di esperienza nello stesso ruolo, preferibilmente in aziende di grandi dimensioni o società di consulenza
- Buona conoscenza della lingua inglese e gradita la conoscenza di una seconda lingua straniera
SOFT SKILLS:
- Ottime capacità di diagnosi e problem solving
- Organizzazione del proprio lavoro, gestione del tempo
- Attitudine al lavoro di gruppo
- Ottime doti comunicative e relazionali
SEDE DI LAVORO:
Bologna
WHAT WE OFFER
COMPENSATION, WELFARE & BENEFIT
Our history, as well as our future, is based on the value of our people. Prometeia's biggest investment is in our people, and it concerns every aspect of professional life. We call it "Total Compensation," and it is made of three elements: Compensation, consisting of a fixed and a variable component, a Welfare Plan active since 2015 —we were among the first companies in Italy to introduce it—, and Benefits, including all initiatives for the well-being of our people.
REMOTE WORKING
Flexibility is an intrinsic value of our way of working. In Prometeia, remote working is an organizational method based on trust. It results in benefits in terms of work-life balance, environmental impact, and the optimization of company results through the autonomy and empowerment of people.
PEOPLE PROGRAM
Our evaluation system is based on the full enhancement of our people and on continuous dialogue as a stimulus for regular, mutual professional and personal growth. Within the projects, several moments are dedicated to transparent discussions between managers and team members. This allows for reciprocal and prompt feedback. The process is fully digitalized and aimed at continuously improving the strategic growth of both the individual and the company.
TRAINING
Prometeia means continuous training. We provide an average of 11 days of training per year to our people, in person and online. We pay specific attention to younger colleagues, the protagonists of dedicated growth programs, and to the continuous sharing and internal transfer of know-how and skills. On-the-job training is also important and involves immediate, direct contact with the market.
WIN/WIN POLICY
If you are one of our employees and you recommend a person who is later hired, you are entitled to a financial bonus! This is an important opportunity to contribute to Prometeia's overall growth by attracting recognized market professionals and new tech talent.
PHYGITAL MANAGEMENT
We have completely digitalized the management of our physical and virtual environments through the dedicated app Pr(Home)teia. Access to the office, remote working, workstations, meeting rooms, carpooling... everything is just a click away.
COMMUNITY
Our Community is highly diverse, as are the skills of the people who are part of it and share its values, as well as the individuals and organizations directly or indirectly involved in our activities. Clients, People of the Group, Alumni, Institutions, Academia, and non-profit entities we actively cooperate with are stakeholders who represent great value to us in terms of trust and collaboration.
DIVERSITY
We promote and respect equal opportunities and consider differences as a value. Diversity & Inclusion are fundamental values: from the recruitment phase to everyday life, they are promoted through dedicated training moments to develop individual sensitivities and uniqueness.
IMPACT
We take an active, responsible role in the environment, territories, and communities we operate in. Our Headquarters in Bologna has obtained LEED Gold Certification, one of the highest awards recognizing the building's efficiency in terms of energy and water savings, CO2 emissions reduction, and improvements in the ecological quality of interiors, materials, and resources. In the Sustainability Report, we outline the results achieved within the 17 Sustainable Development Goals (SDGs) of the 2030 Agenda drafted by the UN in 2016, which we have been supporting since 2020.
