20 annunci per il ruolo di it - puglia (recruiting in corso)

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IT Service Management Support Engineer | Space

Etinars
Brindisi, Puglia

Candidatura rapida

Dettagli della posizione

Qualifiche

Gestionale
Gestione configurazione
Inglese
Supporto tecnico
Competenze analitiche
IT
Italiano

Descrizione completa della posizione

WHO WE ARE

Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires.
At Etinars, we genuinely care about who you are and what you need.
We place great emphasis on fostering robust, enduring connections built upon trust and transparency.
Our approach ensures a swift journey, leading you hand in hand towards signing your next career step.

WHAT WE ARE LOOKING FOR

IT Service Management Support Engineer | Space

Join our client’s international technical team and support the operational services of a space ground segment environment. The company is a long-standing partner of European space institutions, delivering solutions that ensure service continuity, monitoring, and quality for critical space operations.

We are looking for a motivated IT Service Management Support Engineer with 2–3+ years of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager to grow within a structured, international, and hands-on environment.

For this role, relocation to Rome is mandatory for candidates living far from the area.

A B2 level of English is required due to daily interactions with ESA teams and international stakeholders.

YOUR TASKS
Configuration Management

Maintain and update service baselines, infrastructure, and documentation.
Track configuration items after changes and support audits for consistency.
Identify deviations from standards and report anomalies.

Incident & Problem Management

Log, classify, and track incidents; ensure timely resolution within SLAs.
Communicate status and escalate critical issues.
Assist in root cause analysis, corrective actions, and process improvements.
Maintain knowledge base and known error records.

Documentation & Reporting

Prepare operational reports on incidents, SLA performance, problems, and trends.
Keep service documentation accurate and support reporting across teams.

YOUR SKILLS AND EXPERIENCE

2–3 years in operational IT or IT service management roles.
Knowledge of ITIL processes (Incident, Problem, Configuration).
Experience with service management/ticketing tools.
Strong analytical skills, structured approach, and clear communication.
Technical background in IT, engineering, or related fields preferred.
Fluent English; Italian is a plus.
Experience in the space domain is an advantage.

EXTRA INFORMATION

Location: Rome
Work location: Hybrid - 2 days onsite, 3 days remote
Start: Immediate

Eligibility:

EU Citizens, or
Non-EU Citizens already based in the EU with a valid work permit

This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives.
Once we receive your CV, we will take the time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch.
Etinars is committed to supporting a Diverse and Inclusive Community. If you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.

Candidatura rapida

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IT Service Management Support Engineer | Space

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Flutter Developer

Stage Enterprise

Project Manager IT

Frontend Web Developer

Software developer .NET JAVA Python

Junior Software Developer

Junior - Cloud Infrastructure Architect - NextHub Bari

PROGRAMMATORE / SVILUPPATORE

Cybersecurity Software Engineer

JAVA DEVELOPER

PL/SQL Developer (con competenze .NET Backend)

Analista Tecnico SAP S/4HANA

Analista Funzionale SAP S/4HANA

ANALISTA TECNICO - SVILUPPATORE SOFTWARE GESTIONALE, SERVIZI E APPLICAZIONI WEB

Sviluppatore Front End

SOFTWARE DEVELOPER

SVILUPPATORE Junior MS SQL Server – CLIENTI AZIENDE

Java Back End Developer

Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di it nella seguente località: puglia

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