20 annunci per il ruolo di desk support - milano, lom (recruiting in corso)

Night Manager - Bvlgari Hotel Milano
Marriott International, Inc —Milano, Lombardia
- 30.000 € - 32.000 € all'anno
- Tempo pieno
- Hotel
- Maturità
- Reception
Service Desk Operator | Space Programmes
Etinars —Milano, Lombardia
- Microsoft Outlook
- Inglese
- Microsoft Office
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SPA Receptionist Intern - Bvlgari Hotel Milano
Marriott International, Inc —Milano, Lombardia
- 650 € - 800 € al mese
- Tempo pieno
- Hotel
Associate, Client Group, Italy
Janus Henderson —Milano, Lombardia
- Microsoft Powerpoint
- Microsoft Excel
- Inglese
- Congedo parentale
8 giorni
KERING EYEWEAR Stagiaire - ICT Service Desk Support
Kering Eyewear —Milano, Lombardia
- Tempo pieno
- Informatica
- Inglese
- Maturità
Commercial Procurement Manager (all genders) in Milan
Ridedott —Milano, Lombardia
- 55.000 € - 82.000 € all'anno
- Tempo pieno
- Remoto
- Microsoft Excel
- Azure
- Gestionale
IT Delivery Consultant
Prometeia —Milano, Lombardia
- Remoto
- Gestionale
- Inglese
- Windows
Market Intelligence Manager
Kardex Sistemas S.A.U. —Milano, Lombardia
- Inglese
- Laurea magistrale
- Competenze analitiche
Candidatura rapida
IT Support (Stage)
Enpal —Milano, Lombardia
- 800 € al mese
- Tempo pieno
- Microsoft Excel
- Informatica
- Nessuna esperienza richiesta
Candidatura rapida
Client Management - Multinational Incoming German Desk
Marsh —Milano, Lombardia
- Da 36.000 € all'anno
- Tempo pieno
- Gestionale
- Vendite
- Inglese
Enterprise Application Engineer
Mollie —Milano, Lombardia
- Tempo pieno
- Gestionale
- Project management
IT End User Support Intern
Prada —Milano, Lombardia
- Informatica
- Tirocinio formativo/stage
Stage Operatore/Operatrice Service Desk
NORDCOM SPA —Milano, Lombardia
- 800 € al mese
- Dal lunedì al venerdì
- Windows
- Microsoft Office
- Tirocinio formativo/stage
Candidatura rapida
Business Manager – Customer Solutions Italy
Statkraft —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Gestionale
- Inglese
Candidatura rapida
Senior Expediting Inspection Coordinator
Wood —Milano, Lombardia
- Da 58.000 € all'anno
- Tempo pieno
- Microsoft Outlook
- Inglese
- Microsoft Office
Solution Engineer
Super Micro Computer —Milano, Lombardia
- Weekend
- Servizio clienti
- Inglese
- Windows
Sales Specialist
Technesy Holding spa —Provincia di Milano, Lombardia
- 30.000 € - 40.000 € all'anno
- Remoto
- Oracle
- Vendite
- AWS
Candidatura rapida
Senior Market Access Manager
Cencora —Milano, Lombardia
- Tempo pieno
- Microsoft Powerpoint
- Microsoft Excel
- Gestionale
Channel Partner Engagement Manager
Johnson Controls —Cinisello Balsamo, Lombardia
- 36.300 € - 50.000 € all'anno
- Tempo pieno
- Microsoft Office
- Laurea triennale
- Machine learning
Associate Director, IT Operations and Enterprise Applications
South Pole —Milano, Lombardia
- Azure
- Gestionale
- Sistemi ERP

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Night Manager - Bvlgari Hotel Milano

Marriott International, Inc -
Milano, Lombardia

Candidati adesso

Dettagli della posizione

Tempo pieno
30.000 € - 32.000 € all'anno

Qualifiche

Maturità
Reception

Descrizione completa della posizione

Additional Information
Job Number26101626
Job CategoryRooms & Guest Services Operations
LocationVia Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: 30000 - 32000 euros

JOB SUMMARY

Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Monitoring Property Operations

Monitors and ensures compliance with all Guidelines to Operations.

Ensures supervisors maintain adequate levels of department supplies.

Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).

Ensures employees are working in a safe environment.

Manages all period-end inventories.

Directs, monitors, and assists all overnight staff.

Ensures guest tracking scores and employee opinion survey goals are achieved.

Supporting Profitability and Revenue Goals

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.

Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.

Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.

Administers plans and actions to keep chargebacks and rebates to a minimum.

Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.

Manages employee hours.

Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

Managing and Conducting Human Resources Activities

Promotes participation in property safety-related programs.

Monitors employee attendance and records absences/tardiness.

Promotes teamwork and employee morale.

Ensures all employees are trained on specific aspects of their job and are aware of all resources to assist them in problem solving.

Keeps employees informed regarding new operational procedures, standards, or programs.

Ensures all employees have complete knowledge of emergency procedures.

Ensures constant communication takes place between employees, supervisors and management.

Provides orientation for new employees and ensuring all information is entered into computer.

Helps direct supervisors to achieve their own development goals.

Encourages employee relations through gifts, parties, outings.

Creates incentives that will promote better service and profit for the property.

Assists operations manager in processing employee payroll weekly.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di desk support nella seguente località: milano, lom

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