20 annunci per il ruolo di leadership development program - roma, laz (recruiting in corso)

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- Microsoft Powerpoint
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- Tempo pieno
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KPMG —Roma, Lazio
- Oracle
- Inglese
- Budgeting

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WW Omnichannel Director

Fendi -
Roma, Lazio

Candidati adesso

Dettagli della posizione

Tempo indeterminato | Tempo pieno

Qualifiche

Power BI
Gestionale
Salesforce
Inglese
Competenze analitiche
Capacità di presentazione
Gestione punto vendita
Italiano

Descrizione completa della posizione

Position

Fendi is seeking a highly experienced Worldwide Omnichannel Director to lead its global strategy for seamless and integrated client experiences across all touchpoints. The Worldwide Omnichannel Director will be responsible for defining and executing Fendi's global omnichannel strategy. This leader will drive innovation in how Fendi interacts with its clients, leveraging data and technology to create personalized client journeys.

The position is based in Rome and reports to the WW Managing Director Retail & Wholesale.

Job responsibilities

The leader will be responsible for E-commerce, CRM, Client Services, Omnichannel Operations and Omnichannel BI & Data.
Develop and articulate a comprehensive global omnichannel strategy aligned with Fendi's brand identity and business objectives. Provide strong leadership and direction to regional omnichannel teams, promoting a culture of innovation.
Oversee the design and implementation of a cohesive and elevated client journey across all channels, including brick-and-mortar boutiques, e-commerce platforms, client services, and digital marketing initiatives. Ensure a seamless transition and consistent brand experience for clients interacting with Fendi through various touchpoints.
Define, develop and execute the global E-commerce strategy to drive business growth while enabling an unparalleled online client experience. Manage e-commerce store management, e-merchandising and digital production, as well as build and execute e-commerce projects on a global scale.
Drive the global CRM strategy, focusing on client insights, clienteling programs and CRM tools. Drive business growth through the development, implementation and adoption of CRM campaigns. Leverage data to enhance client loyalty and upgrade. Oversee the project roadmap and development of the Clienteling App.
Promote a data-driven approach to understand client behaviour and purchasing patterns and translate data insights into actionable omnichannel strategies.
Foster strong partnerships with HQ departments (mainly Retail, Merchandising, Go To Market, Supply Chain, IT) and with Zone Teams.
Lead the global rollout and optimization of omnichannel tools, technologies, and best practices.
Build, mentor, and lead a high-performing global omnichannel team, fostering collaboration and professional development.

Profile

Extensive experience (more than 10 years) in Omnichannel or E-commerce/CRM within the luxury retail sector.
Strong strategic planning, analytical, presentation, and interpersonal skills.
Proven ability to translate data into actionable programs and lead cross-functional execution on a global scale.
Excellent communication skills, with the ability to influence and collaborate effectively across all levels of the organization.
Demonstrated passion for luxury retail.
Proficiency in business intelligence software, including Salesforce and Power BI.
Fluency in English is mandatory; knowledge of Italian would be considered a plus.

Additional information

LVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent

FENDI
MAISON

The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.

Candidati adesso

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leadership development program offerte - roma, laz

WW Omnichannel Director

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di leadership development program nella seguente località: roma, laz

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Voglio ricevere gli ultimi avvisi Job Alert per il ruolo di leadership development program nella seguente località: roma, laz

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